“Paid for embroidered on 2 robes. Lack of attention to detail because they only embroidered 1. When calling customer service, I am sent to a shipping and receiving manager that has a full voice mail box so unable to leave a message. I sent an email and with in 48 hours I had a reply for a refund or exchange. Since this was a Christmas gift (and 2 days from Christmas) I asked for the item. It was a robe for my daughter so I could give it to her when ever it arrived. With in 1 hour from sending that email, Angel (she truly is at customer service), had it on its way. She overnighted it during the holiday season on the 23rd of December. I recieved the Robe on the 24th. And both of them look amazing. My wife and daughter are going to love them. Thank you again.”
“Love these wraps! Have been purchasing them for years....My only suggestion is that the monogrammed initials should be placed on the pocket instead of on the bottom of the wrap.”
“Exactly what I was looking for. This is a quality robe that exceeded my expectations. I monogrammed this myself for my grand daughter for Christmas and I’m sure she’ll love it.”
“A great bathrobe! I had a hard time finding this style - with no shawl collar, and shorter sleeves that don't get in the way of my grooming and morning routines. Double belt loops are a plus. Stays tied, ample coverage. Good price.”
“Customer has waited several weeks and never received any product. Customer sent several emails and never got response. Customer tried calling and their voicemail is full and cannot take messages. Customer has no money and no product and no contact. Would not trust this site whatsoever”
“We purchased 2 robes for our Bed & Breakfast. They are so luxurious, we plan to replace all the robes with these robes. I will be getting some for our personal use as well!! You will not be disappointed!”
“Excellent quality! Had previously bought a robe for my husband from another well known rugged clothing company and in six months it shredded and pilled. Was looking for a heavy plush terry cotton robe and this certainly fits the bill! I had previously purchased a robe for myself from a well known New England inn which was made by your company. Extremely pleased with both!”
“This thick, well-made robe is like those in the best hotels. I have had many over the years,but this is by far the very best. The oversized fit envelopes you in soft luxurious comfort and it's difficult to even consider getting dressed. The shipping was fast, two days after ordering and the robe was packaged in a dustbag before shipped. I have washed and dried this according to the manufacturer's directions without an shrinkage or pulls. It maintained it's lovely oversized shape and even softened up a bit more. I'm in heaven.”
“I just LOVE my 12oz. Ultimate Velour Terry Kimono Robe! It is perfectly plush, super soft and cozy without being bulky :) The optional monogram was a BONUS! The robe arrived on time (which wasn't soon enough as I wanted it yesterday) and even packed in fabric bag instead of tossed in plastic. As far as pricing goes, I felt it was a great buy at roughly $80 + / -. Loved mine so much I am getting these for my daughters :)”
“We recently stayed at a B&B and they had the Monarch Cypress robes. I searched online and found the website and purchased a green one for me. My partner also loves it, so I'll be buying one for him as well.”
“Glad I found this robe! Fits well, washes well. No shrinkage. Light weight for Arizona summers, but no see-through. Will be great for a travel robe as well.”
“I wore this robe during a recent Dr appt and commented how much I loved it. She said they had done extensive research to find them and everyone loves them. I took a picture of the label and ordered the next day! It’s cute, comfortable & cool! I ordered the 36” like the Dr office had & monogrammed! I was that confident I would love it & I do!”
