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Monaro Screens Reviews

4.9 Rating 198 Reviews

99 %

of reviewers recommend Monaro Screens

Company Reviews

4.9

Based on 198 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Monaro Screens 5 star review on 30th March 2022

Monaro Screens 5 star review on 30th March 2022

Monaro Screens 5 star review on 30th March 2022

Monaro Screens 5 star review on 14th October 2020

Monaro Screens 5 star review on 14th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a house 5 years ago that has Monaro Screen shower doors. The wheels on the main shower door broke and monaro screen gave me a free pack containing all that I need to fix ALL the parts of the screen door (not just what broke). I consider this outstanding after sales service and would like to personally thank Amanda for making me feel a valued customer. I will definitely be looking to Monaro screens when I refurbish the bathroom.”

Posted 2 years ago

“The installer turned up on time, did an excellent job installing the shower screen , cleaned up after him and left no mess. We're very happy with the service we received from Ben and the team at Monaro Screens: everything went like clockwork.”

Posted 2 years ago

“Monaro Screens provided very friendly, prompt and quality service from quote to installation. I chose Monaro Screens for a Crimsafe door after receiving numerous quotes from local providers. I particularly appreciated being kept informed when there was a delay in the manufacturing of my door (due to external factors) and the flexibility given in booking in my installation at a time convenient to me. I’m very happy with the quality of my product and installation.”

Posted 2 years ago

“Very professional service and CRIMSAFE security window screens look great.”

Posted 2 years ago

“Great customer service from start to finish. The lady who helped book our quote was professional, friendly and very helpful. Our quoter was on time, offered suggestions and walked us through the purchase and install process. Our installer, Michael, was excellent. Michael was professional, worked diligently and did an amazing job tidying up after himself. Michael was also a pleasure to work with. And the screens look great.”

Posted 2 years ago

“Excellent service from start to finish. Not one issue. Well done.”

Posted 2 years ago

“Very happy with work done. Excellent customer service and communication. Thank you.”

Posted 2 years ago

“I am so pleased with my shower screen and mirror wardrobe doors. The installer turned up on time and finished to job so quickly. Very professional service.”

Posted 2 years ago

“I would like to take the opportunity to say a big thank you to Monaro Screens. I am very happy with the finished product and the guys that installed the screen and mirrors were lovely. I would definitely recommend Monaro Screens to any of my friends wanting to renovate their bathroom.”

Posted 2 years ago

“I love how subtle all the window and door fly screens look. Excellent work!”

Posted 2 years ago

“We love the new screen doors – we should have replaced the old ones long before now! Trent was great last Saturday, he was running a bit early so rang ahead – which was great as it meant we could get away to the coast earlier than expected. He was very efficient, both doors done in about an hour, less than I expected. Once the weather heats up again, we’ll be glad to be able to leave the doors open through the night to help refresh the house. I will be very happy to recommend you to friends and family when they need the services you provide.”

Posted 2 years ago

“Very pleased with the service and quality of work done, would recommend this company.”

Posted 2 years ago

“Dear Monaro Screens, Please provide me with the name and contact email of your CEO as I wish to bring your employee, Trent, to their notice. After a failed first attempt to install the wardrobe doors (for good reason); I thought I would be left with doorless wardrobes forever. However, ‘Ryan’ contacted ‘Trent’ and ‘Trent’ arrived shortly after and advised me that he could install the doors after a few carpenters’ adjustments. My mind was blown away, not just by Trent’s professional and trade capabilities but with his ‘can-do’ attitude with a huge smile and a ‘thumbs-up’. Trent advised that it was his job to please Monaro’s customers. Well he did more than that, he totally exceeded any expectations! Trent is an enormous asset to your company and I have already advised a few friends in the neighbourhood to go with Monaro and to ask for Trent! Thank you again, I’m an extremely satisfied customer because of Trent. Meikie Flach 2 Viola Pl”

Posted 2 years ago

“From the first enquiry to installation of our shower screen I can only say how happy we were with the service from Monaro Screens. Everyone came on time, were friendly and helpful and it's obvious they take pride in their work.”

Posted 2 years ago

“Very professional no fuss people. The tradesman was spot on time explained the process, did the job left everything clean and was very polite. We had used a Sydney company for a similar job nothing but problems and we had to remove the old shower then it was not knowing when they would turn up. Well done .. lesson learned shop locally”

Posted 2 years ago

“Trent came out to install my screen, he was on time, very friendly and did a great job installing the screen. I have 2 dogs and he watched out for their safety by insuring that he shut the gate, so they couldn't get out. Thank you for your professionalism.”

Posted 3 years ago

“Totally professional from start to finish. Highly recommend!”

Posted 3 years ago

“Fantastic service from quote, through installation and account settlement. Bill arrived promptly at the agreed time to provide an itemised quote for our Crimsafe doors and screens. He was courteous, professional and clearly very knowledgeable about the product, providing different options for us to choose from. He gave us a quote on the spot (coming to almost $2,000 less than a quote we received from a prominent competitor) and we were able to pay the deposit with him too. Ben called us on the same day to pencil in the installation appointment about a month ahead. He advised that it could come forward depending on their workflow and sure enough, it came forward by almost two weeks! Amanda kindly gave us a call to lock it all in the day before. I wasn't on site for the installation, but Monaro gave us options to allow them to conduct the install with or without us being present to provide access. Happily, I came home to beautifully installed screens across the house, allowing us to open things up and let the breeze in just in time for summer! Very happy with the service, price and workmanship of the whole team from Monaro and extremely pleased to be pumping dollars into a quality local business for a high quality product. If you're looking to install Crimsafe doors and screens on your property, I highly recommend Monaro Screens to get the job done.”

Posted 3 years ago

“I originally gave a 1 star but since then was contacted by the owner Ben who sent manager Andy over to see the installation issue. The company rectified the issue and i now have a brand new shower screen. Thank you Ben and Andy for fixing the issue without hesitation and promptly. Mistakes do happen.”

Posted 3 years ago

“From our first enquiry, to the measure, quote and installation of our window screens, the Monaro Screens team were great to deal with. They came on time for each appointment, the screens were delivered on schedule and the installation went smoothly. Really happy with my new screens. Very professional team !!”

Posted 3 years ago

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Monaro Screens is rated 4.9 based on 198 reviews