“Cold caller - claiming to be working with BT. Told her that I was not interested. she continued to ask questions. I told her I was in a contract, still 8mths to go and that seemed to change her stance. I also told her that I am not a fan of BT and would never switch to them and would never switch to a cold caller.”
“Going door to door whilst in National Lockdown. Man told me he was authorised by the police. I challenged this with him and he admitted it was a lie. No sanitiser whilst going door to door ringing bells and touching door knickers. Totally irresponsible”
“One star is too many. Within less than 5 minutes two separate door to door salespeople from Money Expert have called at our home today 13th November 2020.
THEY BOTH COMPLETELY IGNORED OUR "NO CALLERS WITHOUT AN APPOINTMENT SIGN WHICH IS SELF EXPLANATORY AND IN PLAIN SIGHT.
Our no callers sign was pointed out to the first caller BUT HE CARRIED ON claiming he was in the area on behalf of BT which is misleading.
That was bad enough but then to be disturbed a 2nd time WITHIN 5 minutes by this time a female caller wearing the same Money Expert corporate clothing is appalling.
THIS IS DURING A GLOBAL PANDEMIC AND IN THE 2nd WEEK OF LOCKDOWN!!!!!!!!!!
DISGRACEFUL.
BASIC TRAINING SHOULD INCLUDE RESPECT FOR SIGNAGE WHICH IS THERE FOR A REASON, DO THEY REALLY THINK THEY HAVE ANY CHANCE OF MAKING A SALE WHEN THEY HAVE DELIBERATELY IGNORED A POLITE NOTICE.
THERE IS NO CONSIDERATION OR CARE FOR WHO THEY DISTURB.....SHIFT WORKERS, ELDERLY, DISABLED, FAMILIES WITH YOUNG CHILDREN etc”
“This company keeps calling me even though I keep saying no and have asked to be removed from their systems. They call off a withheld number at stupid times - 8pm on a Saturday - so I immediately think it’s something important because my mother’s care agency also calls off a withheld number. You don’t expect to be cold called off a withheld number at 8pm on a Saturday so it’s purely to get you to answer. They initially came to my door TWO years ago and convinced me to switch to boost energy after telling me I could save literally PENCE on my current supplier. Found out after switching that I didn’t even have the proper meter so my switch was cancelled. Ever since, they won’t stop calling me and I can’t do anything about it because they’re calling off a withheld number. Disgusting practises.”
“AVOID. Salesman came across as quite nice on his first visit. Very misleading as to who he worked for & what they did. Had to sign up there & then, which I didn't do. He then came back later & when I questioned him about being misleading his whole attitude changed. He made me feel very uncomfortable on my own doorstep.”
“I had a serious problem with an insurance company on Money Expert's comparison site. They didn't want to know and washed their hands of it. They seem happy to endorse dubious companies.
Avoid.”
“Very friendly cold caller at the door this morning and we talked for a long time about switching broadbands etc... This is my first time and I was genuinely intrigued, sad to see on here that it turns out to just all be a ploy. Guess there's a first experience for everything! Won't be trusting anyone at the door from now on.”
“I applied for a job at waitressing, I didn't realise it was for door to door sales at moneyexpert until I was driven to a stranger's door and made to observe for a 12 hour unpaid training day. At the time I was a naive 19 year old and they preyed on that and was lied to all day. At one point a lady answered the door in tears saying her daughter had just been killed and my supervisor kept trying to sell her the deal. Appalled.
Only silver lining was thank you to the kind people of Leeds for being so polite and not hurling abuse at us. We were even invited in for ice lollies.
Terrible, misleading company.”
“I'm in Glasgow.
Just had a cold - caller at my door saying she was from Money-Expert. Said she wasn't selling anything but wanted to know if I was getting best broadband deal and started asking questions. I stopped her in her tracks and told her I was telling her nothing and closed the door on her. I informed police.”
“The person who rang me from Money Expert I think was called Will. His manner was very good, but he was pushing me to agree to excepting his findings for the best energy company to change over to right now. I said I would like to have the details first before I committed myself. He kept on pushing me to agree now. I thought his manner became disgusting.”
“They work with MLM (multi level marketing) company called Bounce outsourcing. I highly doubt these MLM companies own money expert, even their name and what they said to do is a copy cat name and model from money saving expert and money super market.”
“I've just been visited by a door to door salesman for 'Money Expert' in South London. Given that we are self-isolating during the virus outbreak, I have no idea why 'Money Expert' would think it's a good idea to send someone to every house in the area. I am pregnant and am pretty cross to have been put at risk in this way.”
“Just had a pushy sales person trying to miss sell me a better energy deal. He picked the wrong person as I used to work within the industry and as soon as i started to question him he started to get angry. Tried to let himself in to my house and at that point told him that I would be reporting him for trying to mis sell. He promised me a fixed price for the year on energy and couldnt understand that my energy usage could be variable.. hopefully wont hear from him again but looking at other reviews this seems like their sales tactics.. tried to call them to put in a complaint and they gave no two f&%!s about it..”
“VERY pushy young man cold calling with high speed patter. All but put his foot in the door,let the freezing cold in and the cat out. Thoroughly annoying and persistent and had to shut the door and tell him to leave .
He claimed the other people in the road that had been so friendly and he'd saved them so much money.
Beware and read the reviews well.”
