“I had a cold call from a Money Expert door knocker today, looking to save me money on my Gas and Electric.
He did not display his ID properly until I asked for it. It was facing his chest, rather than facing me. I can't say whether the ID was genuine or not though.
The guy was pushy - wouldn't take no for an answer.
A little rude - rolled his eyes more than once, and said "I can't believe you don't want to save money!" That's like telling me I must be stupid. He bad mouthed certain suppliers, including the one I'm currently with. And called one of my neighbours weird.
Flexible with the truth - "I don't represent any suppliers, I'm only here to save YOU money". He avoided my question about being targeted to sign up for a specific supplier. The research I have done since has shown me they ARE targeted in this way.
He dropped a couple of names and when I told him I had no idea who these people were, he told me they are my neighbours. I told him that I don't know the names of my neighbours, we all keep pretty much to ourselves. He then gave me 3 house numbers and told me the first 2 had signed up and the 3rd one was the "weird" one I mentioned before.
I later introduced myself to one of the first 2 who told me that she had not signed up and neither had the other person.
I told him I would not sign anything without doing research first, he offered to show me all the 5 star Trust Pilot reviews on his tablet. He also told me that I wouldn't be signing up to his recommended company, Boost, today, I would just be going through some kind of check to make sure I could switch. Like I've not heard that one before.”
“Absolutely disgusted with money expert, I changed from boost to Utilita because they claimed it would be much cheaper, no sur-charge and cancel at any time! Well my bill has doubled, yes there’s no sur-charge but the price per kw is almost double! Vile company. I’m calling today to complain and tell them to remove my details from their system! Then I’m switching back to boost. AVOID”
“Absolutely disgusted and sick to my stomach, Money expert quoted EXISTING ANNUAL SPEND: £794.25 NEW ESTIMATED ANNUAL BILL: £730.28 I have in Total now been charged £2481.61 for a total of only 8 months not even for a year upon leaving to another provider they then told me to move to to save more costs and then discovering this and being charged for the new supplier one month upfront. We live in a small 3bed with 2 adults in the house myself and my husband(who works 50hrs a week if not more) and two small children how on earth was I put onto a cheaper provider??? what on earth do I do now??? I have been cheated and lied to can anyone advise me on what I can do as I paid the direct debit every month as asked and never would of thought this could happen.”
Salesman kept mentioning Martin Lewis and saying they're from the same company and claim they're working with government agency to pressure you to change your gas&electricity supplier but its all just a lie. MoneyExpert reviews on other websites (mainly trustpilot) aren't from people that are happy with their services but from people that had a salesman showing up at their door because you receive an email right after talking with the man asking you to review their agent.