Money Expert Reviews

Name: Money Expert
Rating: 1.71

1.7 Rating 137 Reviews

16 %

of reviewers recommend Money Expert

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1.7

Based on 137 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgusting to be cold calling during a pandemic”

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Posted 5 years ago

“Cold caller after dark - was probably about 5-5:30pm - wanted to check if our internet speed from Virgin was as fast as it should be. Surely that means he expected to be connected to out WiFi? It felt very unsafe, and my husband wanted me to report it as a scam, especially as the whole of our neighbourhood seemed to have been targeted.”

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Posted 1 year ago

“Absolute scum. Preying on the vulnerable. I would advise anyone who bumps into them in the street to let them have a piece of your mind in a civil manner.”

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Posted 1 year ago

“Switched my broadband through these guys over to the new BT full fibre. Really smooth transition and saved me a tonne of money”

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Posted 3 years ago

“Doorstep callers going around lying that broadband lines have been upgraded in the area when they haven't and that you should have received a letter. Clever scam to try and fraudulently solicit business”

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Posted 3 years ago

“This guy came twice in one day. Told him I’m not interested and he had the cheek to keep talking over me. Asked him to leave my property. Earlier in the day he was harassing my vulnerable partner. These fools don’t take no for an answer. Next time he comes I’ll call the police for harassment. I have had to provide my email for this review to get through. Under no circumstances do I want any correspondence from your company ever. Location was LS5 area of Leeds.”

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Posted 3 years ago

“Cold callers at door. Probably get a referral fee for talking you into switching provider. Their name moneyexpert.com is very similar to moneysavingexpert.com which is a reputable company unaffiliated with them.”

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Posted 5 years ago

“I had a cold call from a Money Expert door knocker today, looking to save me money on my Gas and Electric. He did not display his ID properly until I asked for it. It was facing his chest, rather than facing me. I can't say whether the ID was genuine or not though. The guy was pushy - wouldn't take no for an answer. A little rude - rolled his eyes more than once, and said "I can't believe you don't want to save money!" That's like telling me I must be stupid. He bad mouthed certain suppliers, including the one I'm currently with. And called one of my neighbours weird. Flexible with the truth - "I don't represent any suppliers, I'm only here to save YOU money". He avoided my question about being targeted to sign up for a specific supplier. The research I have done since has shown me they ARE targeted in this way. He dropped a couple of names and when I told him I had no idea who these people were, he told me they are my neighbours. I told him that I don't know the names of my neighbours, we all keep pretty much to ourselves. He then gave me 3 house numbers and told me the first 2 had signed up and the 3rd one was the "weird" one I mentioned before. I later introduced myself to one of the first 2 who told me that she had not signed up and neither had the other person. I told him I would not sign anything without doing research first, he offered to show me all the 5 star Trust Pilot reviews on his tablet. He also told me that I wouldn't be signing up to his recommended company, Boost, today, I would just be going through some kind of check to make sure I could switch. Like I've not heard that one before.”

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Posted 5 years ago

“Avoid at all cost! Salesman kept mentioning Martin Lewis and saying they're from the same company and claim they're working with government agency to pressure you to change your gas&electricity supplier but its all just a lie. MoneyExpert reviews on other websites (mainly trustpilot) aren't from people that are happy with their services but from people that had a salesman showing up at their door because you receive an email right after talking with the man asking you to review their agent. Save your time and do not trust them.”

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Posted 6 years ago

“Cold calling at my door today telling me the internet in the area was “really bad” and the engineers were coming to look at the lines so he was doing a survey. I said the internet wasn’t bad. He asked me what service I was with then how much I was paying. Claimed he wasn’t a salesperson, but he was. Telling me they’d have to dig up the street etc. (Which obviously no one wants so they’re going to answer his questions and say the internet is fine.) very dishonest tactic. I will never use a service Money Expert recommends.”

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Posted 1 year ago

“Cold calling should not happen. Claimed was from BT, pushy and did not seem to want to tell me why he was here and what he was selling. We did not believe him, thought it was a scam . Sent him away. Since then I have found out that they are partners with BT. If BT wants to offer me a better deal there are other ways to communicate. We will be leaving BT as soon as we can because they do have some sort of relationship to this company. That makes BT just as bad.”

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Posted 1 year ago

“Peddling lies on the doorstep, claiming lines have been upgraded, that there have been complaints locally about the broadband. Reluctant to take no for an answer. If they're prepared to lie to you from the off, why would you ever use them?”

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Posted 1 year ago

“High pressure cold calling re: BT broadband. Won't take no for an answer! 6th call in recent months. One person even came back 1 hour later to check that we hadn't changed our minds! They need to be stopped.”

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Posted 2 years ago

“Couldn't give a shyte . Only concern is Randoms trying steal copper at which point I have "legal" right to put a nail through there knees other than that couldn't give shyte .don't knock here again”

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Posted 2 years ago

“We are in a NO COLD CALLINCPHG area yet the chap still knocked the door. Said he was from BT about broadband fibre. Told him I would report him to the council.”

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Posted 2 years ago

“As per other comments they ignore no cold calling signs and imply they are working on behalf of BT. Unhappy when I wanted to inspect identification.”

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Posted 2 years ago

“The cold calling by Money Expert continues 'we are calling on behalf of BT. BT have written to you about the changes to the phone line (waves at telephone wire). I asked for the badge details and rang the number which connects to yet another company (who could be anybody). Nice enough young people but with a script that is simply a pack of lies.”

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Posted 3 years ago

“Like the previous correspondent, I have a No Cold Callers sign. Just had 2 young men - Chris and Ryan - who disregarded the sign and knocked anyway. When I pointed out the sign to them, Chris said that he had been looking at his phone and hadn't seen it. I reinforced to them that ignoring the sign meant that I would be reporting it. Please ensure that cold Caller training includes being aware of the requirements of the signs.”

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Posted 3 years ago

“Ignored sign on door for no cold callers Asking questions to my daughter about who was home, then asked me about if my husband was still home or had left Very pushy still kept talking offering services when I’d told him not interested Liam from money expert talk talk if that’s who you’re really from ..STOP doing what you’re doing!”

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Posted 3 years ago

“The agent came unprompted, wore a high-visibility vest, claimed to be working on behalf of BT, said my neighbour Lindsey complained about fluctuating internet connection (I have no neighbour by that name) started asking questions about my Internet provider, how long I have been with them, how much I pay. Then I saw the lanyard around his neck: Money Expert, so I told him: "You are not with BT, are you?" and avoided his nosey questions. Very scammy.”

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Posted 3 years ago

Money Expert is rated 1.7 based on 137 reviews