Mon Purse Reviews

Name: Mon Purse
Rating: 1.97

2.0 Rating 31 Reviews

26 %

of reviewers recommend Mon Purse

Company Reviews

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Metrics

2.0

Based on 31 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

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Mon Purse 5 star review on 21st March 2022

Fiona

Mon Purse 1 star review on 21st August 2020

Georgie Goodear

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The brand is under new ownership and i can't recommend them highly enough. Order arrived next day incredibly but I had an issue with the monogram being the wrong way around. I ordered HTM on a passport holder and received THM. I spoke with Amy (who was lovely) and a replacement was sent and arrived SAME DAY! (I'm in Sydney CBD)”

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Posted 7 months ago

“New ownership have completely turned this brand around. I was furious to see the company was trading again after leaving so many of us out of pocket back in 2020 but this new team is amazing. They more than made up for the past owners misdeeds. Impeccable customer service now.”

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Posted 1 year ago

“Fantastic product! The customer service ensured that I received the item I before the weekend. Would definitely recommend to my family and friends.”

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Posted 1 year ago

“Beautifully made, gorgeous leather, excellent customer service!”

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Posted 2 years ago

“Absolutely love my bags I got from MON. I got the weekender and double pouch bag, both in Camel Gold. I got it personalised with silver print. I realised when I got my bags that I should have got gold print as was pre selected when choosing my text. As the bags were for my sisters birthday and I wanted them to be perfect, I thought I would send a message to MON to ask if it was possible to change it to Gold. Thinking it was a wild shot, Rob from MON got back to me straight away and said no problem at all!!! I was so stoked. I took the bags in and they were both redone in gold and they looked fantastic!! Thank you Rob and team for your EXCEPTIONAL service and quality. The bags are absolutely beautiful and the smell of the leather is amazing. Will be a regular for sure.”

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Posted 2 years ago

“I recently purchased an item from MON purse and I was skeptical reading all the reviews so I reached out to customer service to see what was happening. They have recently bought back the brand from previous owners and was so helpful with their advice and service. From this conversation with customer service I was happy to spend the $350 on the bag I was looking at and couldn’t be happier. It arrived on time and was beautifully made with good quality materials. I was extremely happy from beginning to end so I thought I would share this with others!”

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Posted 2 years ago

Mon Purse is rated 2.0 based on 31 reviews