“I didn't receive the original order I placed; instead, I got a substitute brand. It was a bit disappointing not to get what I was expecting, but I understand these things happen. I'm hopeful that the substitute brand will still meet my needs. It would have been helpful to know about the substitution in advance, though.”
“We got our stuff in 2 weeks. I didn't know what to expect in terms of packaging. The box was small and plain with no labeling, just our mailing address”
“Every time I order I got my stuff but this last time they said it got lost and they ask me I want them to ship I yes please its been four months. Nope nothing”
“Im so confused, cuz when I frist ordered from this website they had 3 different pages 4 reviews. On 1 page it had a 4.3, and like everybody was giving 4 or 5 stars. Have any of you guys received your items, they gave me a tracking number, but its not showing up on track17. They told me that its probably sitting there waiting 2 be tracked. But I read alot of ur messages, and you guys sound like they dont respond back, I haven't had that problem, they always are getting back 2 me. The thing thats scares me, is its already been 7 days, and it said it takes 3-5 days, but there not hiding from me, and they seem like there really tryn 2 get it 2 work. All I ordered was 2 bottles of test,but they say give it 5-10 more days. I just hope I get it, cuz I have had problems with Track17 b4. I ordered a Bengals jersey in March, and its been sitting at that post office sence Apr 4th. Ill give them 5 stars, if my packages come threw,like I said they are always writing back 2 me, and tryn 2 tell me what can be holding everything up. I just hope it comes threw,I started of using PayPal, but I think I just used my credit card instead somehow. I still have faith, they have great prices, hopefully everything will be straightened out within the next week”
“its been almost a month and still no tracking available for my package. they said it would take a couple weeks which is understandable coming from over sea. dont know where my package is or if its even coming. im remining hopeful and hoping product is what it says it is. with how this shipping process is going im not sure if ill be ordering from here ever again. just seems really unreliable”
“I was sent a product. I didn't order and did not receive a product that I ordered. I ordered 3 items. 2 of them were appropriate by the third item was A52 unit item. I did not receive the 52 unit item. I received 10 Units of that product. What a disappointment I did reach out and I haven't gotten a response”
“If I could give this company no stars i would. Only received one box although I ordered 7 or more and never received them.
Never get in bed with these guys they are not worth the hassle”
“Wrong brand and wrong dosage: I ordered 2 Dragon Pharma Testosterone Undecanoate 250mg/ml×10ml & 2 Dragon Pharma DECA 500 Nandrolone Decanoate 500mg/mL. Received off brand 6 Testosterone Undecanoate 250mg/ml×4ml & off brand 4 Nandrolone Decanoate 300mg/ml×10ml. I decided to use Dragon Pharma directly for the best prices and the actual brand & dosage; no unauthorized substitutes.”
“The tracking number they sent to me says that the item was delivered, I had somebody checking the mail box in case it was delivered to the wrong person and nothing, went to the post office and got a letter from them saying that the item was delivered but it wasn’t, I was hoping to get the items mail them to me again since I got the letter stating there was no item and the company refuses to resend the items, I am sure they didn’t send the items to begin with.
Don’t use this company unless you want to waste your money.”
“Watch out for these snakes. They claim my order was seized by customs but I didn’t receive the letter. Why would the letter go to them and not me, they don’t. I’m being lied to. This probably explains why the tracking number is giving me conflicting details than customer service. I think I’ve been scammed”
“Learn from the rest of us, they are a scam.
I ordered twice, never once received the items I ordered but instead whatever generics they want to send you at a lower cost
There is no phone number and they never escalate a problem, you have to deal with the same useless person each time. All they’ll say is “be more patient” Sorry but after 5 months waiting longer is not an option”
“My first order was for two items, they only shipped one item. For 3 months I’ve been getting the run around that everyone else is getting. We are waiting on shipping blah blah blah. I’m believing now from the reviews that they aren’t clueless but scam artists.
Customer service always responds but never with a solution, just keep waiting until you give up sort of thing
You NEVER get the brands you order so buy the cheapest stuff as that’s what they’ll end up shipping.
No way to call or email any department other than general inquiries, if there’s a problem you’re screwed, only people that hide from their customers are shady people
They’ve gone downhill in the last 6 months, I’ll look for another place
Open a new credit card and use that one, so if you have to dispute a charge and your credit card isn’t happy about it being steroids then you can cancel after the dispute”
“Don't bother getting anything from this place. It's ridiculous all the way around
Packaging is absolutely terrible flimsy little cardboard box easily damaged leaving the customer at a very high risk of interception from Customs and Border patrol....
Pricing is pretty high compared to others
Response time from customer service is absolutely terrible ... 7+ days for a response. Never get an email from same representative alay someone different unfamiliar with your order
Getting a refund is non-existent...
Shipping time is absolutely terrible 30+ days to receive products ordered....that is if you ever receive it”
