“I was sent a product. I didn't order and did not receive a product that I ordered. I ordered 3 items. 2 of them were appropriate by the third item was A52 unit item. I did not receive the 52 unit item. I received 10 Units of that product. What a disappointment I did reach out and I haven't gotten a response”
“If I could give this company no stars i would. Only received one box although I ordered 7 or more and never received them.
Never get in bed with these guys they are not worth the hassle”
“Wrong brand and wrong dosage: I ordered 2 Dragon Pharma Testosterone Undecanoate 250mg/ml×10ml & 2 Dragon Pharma DECA 500 Nandrolone Decanoate 500mg/mL. Received off brand 6 Testosterone Undecanoate 250mg/ml×4ml & off brand 4 Nandrolone Decanoate 300mg/ml×10ml. I decided to use Dragon Pharma directly for the best prices and the actual brand & dosage; no unauthorized substitutes.”
“The tracking number they sent to me says that the item was delivered, I had somebody checking the mail box in case it was delivered to the wrong person and nothing, went to the post office and got a letter from them saying that the item was delivered but it wasn’t, I was hoping to get the items mail them to me again since I got the letter stating there was no item and the company refuses to resend the items, I am sure they didn’t send the items to begin with.
Don’t use this company unless you want to waste your money.”
“Watch out for these snakes. They claim my order was seized by customs but I didn’t receive the letter. Why would the letter go to them and not me, they don’t. I’m being lied to. This probably explains why the tracking number is giving me conflicting details than customer service. I think I’ve been scammed”
“Learn from the rest of us, they are a scam.
I ordered twice, never once received the items I ordered but instead whatever generics they want to send you at a lower cost
There is no phone number and they never escalate a problem, you have to deal with the same useless person each time. All they’ll say is “be more patient” Sorry but after 5 months waiting longer is not an option”
“My first order was for two items, they only shipped one item. For 3 months I’ve been getting the run around that everyone else is getting. We are waiting on shipping blah blah blah. I’m believing now from the reviews that they aren’t clueless but scam artists.
Customer service always responds but never with a solution, just keep waiting until you give up sort of thing
You NEVER get the brands you order so buy the cheapest stuff as that’s what they’ll end up shipping.
No way to call or email any department other than general inquiries, if there’s a problem you’re screwed, only people that hide from their customers are shady people
They’ve gone downhill in the last 6 months, I’ll look for another place
Open a new credit card and use that one, so if you have to dispute a charge and your credit card isn’t happy about it being steroids then you can cancel after the dispute”
“Don't bother getting anything from this place. It's ridiculous all the way around
Packaging is absolutely terrible flimsy little cardboard box easily damaged leaving the customer at a very high risk of interception from Customs and Border patrol....
Pricing is pretty high compared to others
Response time from customer service is absolutely terrible ... 7+ days for a response. Never get an email from same representative alay someone different unfamiliar with your order
Getting a refund is non-existent...
Shipping time is absolutely terrible 30+ days to receive products ordered....that is if you ever receive it”
“Ordered and received a confirmation. Then received a tracking number which is now 16 days and not found in the system. Opened 2 tickets for support as instructed and not one was responded to.”
“Total scam, full of excuses. Simple theft, lies and I will notify the USPS to flag every single order they ship, of course, the ones they actually ship. I was taken.”
“I ordered my items 3 months ago and still no refund or replacement. They will blow you off and say they are waiting on a response from shipping. The tracking number hasn't been updated since supposedly dropped off at post 3 months ago. I was patient and cool and that got me no where. Stay the f... away from these bottom feeding scumbags.”
“They did good on first two orders. On 3rd order the tracking number never updated it got lost in transit, they asked me of I m wanted to have it re-shipped. I said yes I would like that the order was created Jan.24,2023. When I e-mailed them back they say they are waiting for an update from the agent. Today 3/28/23 I get an e-mail saying the ticket is closed because my order issue is resolved. NOT. I made another order 3/14/23 and now it's not updating either. I'm beginning to think I've been duped in. They started out good when my orders got bigger all the sudden we have shipping/tracking problems. I have to orders out there with MONSTER and it's not looking good. Right now I must say they cannot be trusted. If the orders show up I will apologize for bad review about MONSTER. Buyer beware”
