Moonpig.com Reviews

1.5 Rating 1,350 Reviews

11 %

of reviewers recommend Moonpig.com

Company Reviews

Questions

Metrics

1.5

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Live Chat, Email

Phone:

0345 4500 100

Location:

10 Back Hill
London
EC1R 5EN

How does Moonpig.com deliver?

Helpful Report

(3 weeks ago)

Moonpig.com delivers items by Postal Service and Courier.

Helpful Report

(3 weeks ago)

58.06%

Industry Average

“ Moonpig gave "delivery credit" for the amount of the late delivery, but insisted they've done their Job and wiped their hands of it, with nothing else could be done even though the order wasnt signed for and is now left outside someones front door who wont be there until the 1st of next month. ”

- Adam

“ Shocking Service and delivery I ordered my 88 year old mother a birthday car and flowers nearly £50 worth DPD who Moonpig use have given me a delivery time off 1745 - 1845 nobody wants a card at 7 pm I spoke to a robot then a Brandon who said its up to DPD when they deliver if they had said 7 pm I would have arranged the delivery for the day before !!! Moonpig could, if they wanted to, say to DPD We will only use you if you deliver before 12noon, or we will use someone else, but they refuse. ”

- Gareth

“ Goods okay but ordered a card and comedy night out voucher at the same time, same order, same delivery address and date but the voucher came on day arranged but card delivered seperarly day later , not ideal as expected them to be sent together so they'd know who from as put that on the card !! ”

- M Wilson

Moonpig.com Reviews

Phone:

Location:

Delivery - Average