Morrison Utility Services Reviews

1.7 Rating 57 Reviews
18 %
of reviewers recommend Morrison Utility Services
1.7
Based on 57 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone

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Anonymous
Anonymous  // 01/01/2019
Aggressive, rude, disrespectful and arrogant. They parked on our drive and when approached to ask what they were doing and just ask them not to park on the drive, we were told to F### off! Just completely disrespectful and no need, just answer the question and be polite, it costs nothing!!
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Posted 1 month ago
I had an updated broadband service by Morrisons for Vodaphone. Luke O was so professional and very kind and knowledgeable. The communication the day before was really good. And he was so polite and pleasant. Very professional and a clean and professional installation and wiring. Luke O is an asset to this company and I would recommend them.
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Posted 2 months ago
Scumbag employees who vandalise property.
Morrison Utility Services 1 star review on 3rd May 2023
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Posted 11 months ago
Absolutely first class service! Blocked drains on a Saturday, they came out quickly via a call to Welsh water and unblocked it. Friendly and efficient đź‘Ť
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Posted 1 year ago
I heard Morrison utility lost a huge portion of work throughout the country due to extremely bad work and I’m really glad. The company should be closed down completely, they’re all like have ex cons and community service on your property One morning I got up to find my garden being dug up, I asked what was happening, I had to ask several times what are you doing, in a really strong Irish accent all I got was “water leak” No more information. I rung Yorkshire water and after ten minutes I was told why they are here, no one told me or even asked if they could do this. The pipe was dug up lots of times throughout a year because Morrisons didn’t know how to fix a leaking pipe. I put complaints in when they flooded my kitchen, Morrisons said ring water company but Yorkshire water would say ring Morrisons. In the end I said to Yorkshire water I’m fed up of this you are the ones responsible because you sent round these inbreds to repeatedly dig up more garden damaging the flags the wall flooding my kitchen and I’ve had no compensation for the damage. I also had a lock cut off my gate and my garden furniture was stolen, this happened on the day that Morrisons workers kept asking for the key and I said I can’t leave a key with you it’s the only one I have and if you don’t leave it or lose it I’m screwed. So I do know they stole my furniture while cutting the lock off They also left two huge holes in front of my door for over two weeks and each time I rung they said we’ll send someone out today, Yorkshire water weren’t much better feeling me the holes have been filled, it was so stupid the conversation that I said so I’m imagining these huge holes in front of my door that are so big if I step forward I’ll fall down break my legs and sue you! I promise you having Morrisons utility on your land is like having community service on the Rob in your garden and cannot be trusted, on their last visit I had a parcel stolen off the doorstep Never trust them I hope they are closed down very soon
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Posted 1 year ago
Alleged water leak (no sign of this) & Yorkshire water used Morrison Utility Services to repair; an abysmal company; poor work, no warning & everything done to suit their convenience. Shocking standard of work; no lights on road closure barriers, poor barrier security no attention to safety. 3 hour job (at most) resulted in unnecessary road closure for over a week! Restoring verge a real botch job; an absolute joke of a company-Yorkshire water should be ashamed of using them. This is the second time they have done the same in a few years & each time they have been a disaster. Unprofessional, incompetent & disorganised.
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Posted 1 year ago
I think you can go through life believing the best in people, trusting they'll respect you or your home as you respect them. But the people from Morrison Utilites in the yellow jackets saying "Yorkshire Water" that we have had around our home are not those people. Keep you iPhone video app. turned on, maybe have a neighbour as witness.
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Posted 1 year ago
14.45 hrs 11.08 near to Morrisons superstore. Dangerous driving, tailgating, rude gestures and verbal abuse. Driver with ginger beard.
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Posted 1 year ago
No appointment dnt take no for an answer absolute joke of a company
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Posted 1 year ago
They came to my house without any appointment, my mum is vulnerable and my dad is sick, very rude and aggressive coming to houses without any appointments to look around to check, they should put these people in prison breaking the house privacy and putting old people in danger. Avoid letting these people in your house.
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Posted 1 year ago
Disrespectful aggressive attitude from the fitter, cut off my gas, and left, got that fixed in 20 minutes from an actual gas engineer. Grumpy, critical, patronising, and worst of all projecting his political views. Totally unprofessional
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Posted 2 years ago
Absolute joke. Bloke from Morrison just looked at me through my lounge window and instead of ringing the door bell proceeded to walk around my house , lift the chain of my back gate and just walk in. After I confronted him and he told me that he actually had the wrong house he had the audacity to grin at me and tell me " no harm darn. It's not like you were naked ". I am completely stunned by this. Have reported for trespass to police with cctv evidence.
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Posted 2 years ago
Very good indeed
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Posted 2 years ago
Liars who try to gain access to properties to check on the Tv License Status of people without Tv.s !
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Posted 2 years ago
TIME WASTERS.. They should lose their contracts most definitely. 5 appointments in as many months. NOT ONCE have they turned up while we are sitting in for 4 hours at a time. EDF !! Just look at the reviews ! WHY OH WHY are you using this company ?
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Posted 2 years ago
Had smart meter installed by Morrisons 2 years ago, but this has never given gas readings, only a blank screen on meter. Am unable to make contact with Morrisons as cannot find a phone number
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Posted 2 years ago
Meter reader came and as I was in bathroom saw him late and opened door to him. He then said he couldn't read the meter as he sent a message via his device "as no access" - even though we spent about 5 minutes on doorstop, he couldn't come in and check. How ridiculous is this system that it cannot be overridden. Imagine an elderly person trying to get to the door. Sort this out British Gas/Morrisons. This is the third time someone has visited my property in as many weeks, and only once I was out. Not sure why meter reading wasn't taken on first visit.
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Posted 2 years ago
This company keep sending people round to read my metre, SSE are fine with me giving readings! I am not vaccinated and these chaps want access to my home dirty looking vis waistcoat and no PPE. Not a chance. Get your act together and talk to SSE.
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Posted 2 years ago
Stu visited today to fit my smart metre. He messaged the day before to check I was expecting him, gave me an arrival time and arrived spot on time. He worked very efficiently and effectively, was extremely respectful and polite and left the work area spotless. Thank you, Stu.
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Posted 2 years ago
A young man, Mr Scruby, called to take a meter reading and while doing this, noticed a tar-like substance leaking from the supply box. He was worried that it may be dangerous and made several calls as he had never seen anything like this before. He contacted the electricity distribution network and reported the problem. I would like to say a big thank you, and am very impressed with the service I received.
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Posted 2 years ago
Morrison Utility Services is rated 1.7 based on 57 reviews