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Morrison Utility Services Reviews

1.7 Rating 57 Reviews

18 %

of reviewers recommend Morrison Utility Services

Company Reviews

1.7

Based on 57 reviews


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Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Morrison Utility Services 1 star review on 3rd May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aggressive, rude, disrespectful and arrogant. They parked on our drive and when approached to ask what they were doing and just ask them not to park on the drive, we were told to F### off! Just completely disrespectful and no need, just answer the question and be polite, it costs nothing!!”

Posted 2 months ago

“Scumbag employees who vandalise property.”

Morrison Utility Services 1 star review on 3rd May 2023

Posted 1 year ago

“I heard Morrison utility lost a huge portion of work throughout the country due to extremely bad work and I’m really glad. The company should be closed down completely, they’re all like have ex cons and community service on your property One morning I got up to find my garden being dug up, I asked what was happening, I had to ask several times what are you doing, in a really strong Irish accent all I got was “water leak” No more information. I rung Yorkshire water and after ten minutes I was told why they are here, no one told me or even asked if they could do this. The pipe was dug up lots of times throughout a year because Morrisons didn’t know how to fix a leaking pipe. I put complaints in when they flooded my kitchen, Morrisons said ring water company but Yorkshire water would say ring Morrisons. In the end I said to Yorkshire water I’m fed up of this you are the ones responsible because you sent round these inbreds to repeatedly dig up more garden damaging the flags the wall flooding my kitchen and I’ve had no compensation for the damage. I also had a lock cut off my gate and my garden furniture was stolen, this happened on the day that Morrisons workers kept asking for the key and I said I can’t leave a key with you it’s the only one I have and if you don’t leave it or lose it I’m screwed. So I do know they stole my furniture while cutting the lock off They also left two huge holes in front of my door for over two weeks and each time I rung they said we’ll send someone out today, Yorkshire water weren’t much better feeling me the holes have been filled, it was so stupid the conversation that I said so I’m imagining these huge holes in front of my door that are so big if I step forward I’ll fall down break my legs and sue you! I promise you having Morrisons utility on your land is like having community service on the Rob in your garden and cannot be trusted, on their last visit I had a parcel stolen off the doorstep Never trust them I hope they are closed down very soon”

Posted 1 year ago

“Alleged water leak (no sign of this) & Yorkshire water used Morrison Utility Services to repair; an abysmal company; poor work, no warning & everything done to suit their convenience. Shocking standard of work; no lights on road closure barriers, poor barrier security no attention to safety. 3 hour job (at most) resulted in unnecessary road closure for over a week! Restoring verge a real botch job; an absolute joke of a company-Yorkshire water should be ashamed of using them. This is the second time they have done the same in a few years & each time they have been a disaster. Unprofessional, incompetent & disorganised.”

Posted 1 year ago

“I think you can go through life believing the best in people, trusting they'll respect you or your home as you respect them. But the people from Morrison Utilites in the yellow jackets saying "Yorkshire Water" that we have had around our home are not those people. Keep you iPhone video app. turned on, maybe have a neighbour as witness.”

Posted 1 year ago

“14.45 hrs 11.08 near to Morrisons superstore. Dangerous driving, tailgating, rude gestures and verbal abuse. Driver with ginger beard.”

Posted 1 year ago

“No appointment dnt take no for an answer absolute joke of a company”

Posted 1 year ago

“They came to my house without any appointment, my mum is vulnerable and my dad is sick, very rude and aggressive coming to houses without any appointments to look around to check, they should put these people in prison breaking the house privacy and putting old people in danger. Avoid letting these people in your house.”

Posted 2 years ago

“Disrespectful aggressive attitude from the fitter, cut off my gas, and left, got that fixed in 20 minutes from an actual gas engineer. Grumpy, critical, patronising, and worst of all projecting his political views. Totally unprofessional”

Posted 2 years ago

“Absolute joke. Bloke from Morrison just looked at me through my lounge window and instead of ringing the door bell proceeded to walk around my house , lift the chain of my back gate and just walk in. After I confronted him and he told me that he actually had the wrong house he had the audacity to grin at me and tell me " no harm darn. It's not like you were naked ". I am completely stunned by this. Have reported for trespass to police with cctv evidence.”

Posted 2 years ago

“Liars who try to gain access to properties to check on the Tv License Status of people without Tv.s !”

Posted 2 years ago

“TIME WASTERS.. They should lose their contracts most definitely. 5 appointments in as many months. NOT ONCE have they turned up while we are sitting in for 4 hours at a time. EDF !! Just look at the reviews ! WHY OH WHY are you using this company ?”

Posted 2 years ago

“Had smart meter installed by Morrisons 2 years ago, but this has never given gas readings, only a blank screen on meter. Am unable to make contact with Morrisons as cannot find a phone number”

Posted 2 years ago

“Meter reader came and as I was in bathroom saw him late and opened door to him. He then said he couldn't read the meter as he sent a message via his device "as no access" - even though we spent about 5 minutes on doorstop, he couldn't come in and check. How ridiculous is this system that it cannot be overridden. Imagine an elderly person trying to get to the door. Sort this out British Gas/Morrisons. This is the third time someone has visited my property in as many weeks, and only once I was out. Not sure why meter reading wasn't taken on first visit.”

Posted 2 years ago

“This company keep sending people round to read my metre, SSE are fine with me giving readings! I am not vaccinated and these chaps want access to my home dirty looking vis waistcoat and no PPE. Not a chance. Get your act together and talk to SSE.”

Posted 2 years ago

“The firm is soshodley run appointments being missed turning up with appointment when none knows they are coming”

Posted 2 years ago

“Worst company I've ever dealt with”

Posted 2 years ago

“Horrible company. They came to read our meter during covid without an appointment. The guy came into our house without PPE let alone a face mask. Why aren't these people put in jail for breaking the law? We have a smart meter anyway. I thought the purpose of a smart meter was to eliminate manual readings. Totally irritated by this.”

Posted 2 years ago

“No PPE worn or attempt at social distancing by engineer who came to fit my smart meters on behalf of Eon. Very sketchy demonstration of IHD once electricity meter was up and running. Then paired the gas meter to the electricity meter before fitting it in its cabinet outside but didn't subsequently check IHD to ensure the meter was still within HAN communication range (which it isn't). Left the gas meter flashing the message "Commissioning complete?" - evidently not. I have raised a complaint with Eon and requested a visit from an engineer to make sure the installation and commissioning is done properly.”

Posted 2 years ago

“Two disastrous appointments for fitting of a smart meter. First visit engineer took one look at the kitchen cupboard housing the gas meter and said he didn’t have enough space to get to the meter - despite the fact I had sent photos prior to booking the appointment. Second appointment- booked when new kitchen being fitted and therefore completely stripped. They cancelled at 4.45pm (appt between 2 and 6pm) - phoned me, put me on hold, cut me off then didn’t phone back or leave a number. There won’t be a third appointment.”

Posted 2 years ago

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Morrison Utility Services is rated 1.7 based on 57 reviews