Morrison Utility Services Reviews

Name: Morrison Utility Services
Rating: 1.72

1.7 Rating 57 Reviews

18 %

of reviewers recommend Morrison Utility Services

Company Reviews

Questions

Metrics

1.7

Based on 57 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Morrison Utility Services made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Morrison Utility Services 1 star review on 3rd May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 of the employees decided it would be ok to come into my back garden and cut a arch out of my 8ft hedge which keeps my dog in the garden. to get access to a bt pole which is actually in 2 gardens back asked them who told them to this and surprise surprise not one of them speak English Absolute joke of a company”

Helpful Report

Posted 4 years ago

“On two previous occasions I have taken time off work for Morrisons to call and install a new meter. There will not be a third. On both occasions they failed to turn up and as other comments have read, there was no apology. When I phoned them, I was just told engineer had called and I was out. Complete lot of useless people with no scruples. I left Eon for 12 months and rejoined again last December...guess what, within days I had a letter from Morrisons and they are now calling me at least 3 times a day to ....fit a new meter. I have now blocked their number.”

Helpful Report

Posted 4 years ago

“This company did a job for Yorkshire water outside my property took them a week to repair a small leak. But the mess thats left on the public foot path and all on road is disgusting , it looks like they have had a cement fight all over , after two days of complaining they say it will be 15th January before anyone can jet wash it , then changed it 11th . Terrible workmanship by not cleaning up after them selfs, not forgetting the litter they left too (coffee cups) me and my children are walking through the mess a number of times a day has it cant be avoided .thats just one of the 25 pictures i have”

Helpful Report

Posted 4 years ago

“Very very poor service and abusive staff. From engineer to arrogant representative in complaints department. I had smart meter replacement booked and the engineer arrived earlier. I asked him for two minutes so I can turn my computer off (to prevent me losing the project I was working on). The engineer became agitated, frustrated and was shouting at me. Eventually he refused to do the work at all, after I took a day of working from home and lost most of my income for that day, left at such speed that he damaged my driveway. After making complaint, Morrisons claimed that I was swearing at the engineer and quoted a slang sentence I apparently said – I do not use slang, the engineer made it up. Complaints department is ignorant and arrogant. I still have no smart meter fitted.”

Helpful Report

Posted 4 years ago

“Very poor service. Had booked Smart meter installation today between 1200 and 1600. Nobody arrived and neither eon nor Morrison Utility contacted me . Horrendous customer service. I had the day off especially to get these meters installed”

Helpful Report

Posted 4 years ago

“I took a day off today to have Smart meters installed . Technicican due between 1200 and 1600 Nobody arrived and Nobody contacted me. Horrendous service from eon and Morrison Utility”

Helpful Report

Posted 4 years ago

Morrison Utility Services is rated 1.7 based on 57 reviews