Mothercare Reviews

3.2 Rating 192 Reviews

54 %

of reviewers recommend Mothercare

Company Reviews

Questions

Metrics

3.2

Based on 192 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Mothercare deliver? How long does Mothercare take to deliver? Does Mothercare deliver on time? How is accuracy and good condition of items delivered by Mothercare?

Customer Service

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How long does Mothercare take to deliver?

Helpful Report

(1 month ago)

Mothercare normally delivers within 5 Days.

Helpful Report

(1 month ago)

33.33%

Industry Average

“ Don't buy online We ordered a pram with a delivery date of early March. ”

- Paul

“ Wish I had read the reviews before! Ordered lots of items for our new nursery, I’ve taken the day off work for the delivery and they’ve delivered the wrong cotbed. ”

- Anonymous

“ The worst customer service. The item was supposed to be delivered a month ago, instead it has been rescheduled 4 times and still no sign of it. Clearly it has been lost but instead of helping/looking for it/shipping another item Mothercare just keep rescheduling my delivery! What a bunch of clowns ”

- Anonymous

Mothercare Reviews

Delivery - Slow