Mothercare Reviews

3.2 Rating 192 Reviews

54 %

of reviewers recommend Mothercare

Company Reviews

Questions

Metrics

3.2

Based on 192 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Mothercare deliver? How long does Mothercare take to deliver? Does Mothercare deliver on time? How is accuracy and good condition of items delivered by Mothercare?

Customer Service

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How does Mothercare deliver?

Helpful Report

(1 month ago)

Mothercare delivers items by Courier.

Helpful Report

(1 month ago)

33.33%

Industry Average

“ The online store for Mothercare has the worst delivery service ever. They deliver each item out of 10 things i ordered on different weeks and on top of that the clothes i ordered were delivered wrongly with half the items missing in the sets. Donot order here and waste your time. ”

- sam

“ Horrible service with online nursery furniture delivery 1) Item arrived broken Ordered a 3 piece Tutti Bambini nursery set with changing table, cot and wardrobe. ”

- Regan Watson

“ Very very unhelpful Please be aware if ordering abroad you may be hit with large charges for your goods. Mothercare advise you to contact customs or the delivery agent who then tell you to contact Mothercare NEVER ORDER AGAIN Wish I could give minus stars for customer service Products are excellent but not worth extra charges which happen on some orders but not others !!!!!!! ”

- Alison

Mothercare Reviews

Delivery - Slow