Mothercare Reviews

3.2 Rating 203 Reviews

53 %

of reviewers recommend Mothercare

Company Reviews

Questions

Metrics

3.2

Based on 203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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Customer Service

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How quickly does Mothercare resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 43% of reviewers feedback is Mothercare takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

100.00%

Industry Average

“ Thank you so much to Sally and Noreen from the Meadowhall, Sheffield branch. As it is 30+ years since I last bought a car seat for my own children it was staggering to see how many there are to choose from and I needed help on making a decision for a seat for my grandson. It made all the difference having a personal service. I was shown how to fit it and how it all worked strap wise etc. Thank you ladies! ”

- Anonymous

“ Brilliant service in newry by Maxine today. ”

- Anonymous

“ I purchased 2 car seats from Mothercare Edmonton A Joie 360 Spin & Mothercare Sport Last wk we had a fitting check which was absolutely excellent by Jack Yesterday we collected both seats and had them fitted in our cars by Richard He was brilliant He took the time to thoroughly go through the safety and fitting details I can honestly say we were were extremely pleased and impressed by the team at Mothercare Edmonton A great service Thank you ”

- Anonymous

Mothercare Reviews

Customer Service - Good