Mothercare Reviews

3.2 Rating 199 Reviews

53 %

of reviewers recommend Mothercare

Company Reviews

Questions

Metrics

3.2

Based on 199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

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Customer Service

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How quickly does Mothercare resolve customer queries?

Helpful Report

(1 month ago)

Greater than 43% of reviewers feedback is Mothercare takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

66.67%

Industry Average

“ Brilliant service in newry by Maxine today. ”

- Anonymous

“ I purchased 2 car seats from Mothercare Edmonton A Joie 360 Spin & Mothercare Sport Last wk we had a fitting check which was absolutely excellent by Jack Yesterday we collected both seats and had them fitted in our cars by Richard He was brilliant He took the time to thoroughly go through the safety and fitting details I can honestly say we were were extremely pleased and impressed by the team at Mothercare Edmonton A great service Thank you ”

- Anonymous

“ I visited Mothercare in Edmonton today to buy care seats for my one yr old granddaughter I had booked a fitting I was extremely pleased and grateful for all the help and assistance from all staff Jack was the member of staff who helped us He was brilliant We were looking for 2 car seats and he showed us how to fit the seats and explained the importance of doing it correctly He was friendly and very helpful and knowledgeable We appreciated the time given and look forward to going back to the store next week to have the seats fitted This is a great service Thanks Mothercare and thank you Jack for all your help ”

- Anonymous

Mothercare Reviews

Customer Service - Average