Mothercare Reviews

3.2 Rating 201 Reviews

53 %

of reviewers recommend Mothercare

Company Reviews

Questions

Metrics

3.2

Based on 201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

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How do I contact Mothercare?

Helpful Report

(1 month ago)

You can contact Mothercare by Telephone, Email and Live Chat.

Helpful Report

(1 month ago)

66.67%

Industry Average

“ great service always available ”

- Anonymous

“ My wife and I were served by Roxi in Mothercare in Chester. She was extremely helpful and advised about various products. We were very happy with the customer service that we received. Excellent! ”

- Sergej

“ Thank you so much to Sally and Noreen from the Meadowhall, Sheffield branch. As it is 30+ years since I last bought a car seat for my own children it was staggering to see how many there are to choose from and I needed help on making a decision for a seat for my grandson. It made all the difference having a personal service. I was shown how to fit it and how it all worked strap wise etc. Thank you ladies! ”

- Anonymous

Mothercare Reviews

Customer Service - Average