Mothercare Reviews

3.2 Rating 192 Reviews

54 %

of reviewers recommend Mothercare

Company Reviews

Questions

Metrics

3.2

Based on 192 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

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How do I contact Mothercare?

Helpful Report

(3 weeks ago)

You can contact Mothercare by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

37.50%

Industry Average

“ Very bad experience with Mothercare india. I bought baby crib and mattress from them, after a month use the mattress got bent from the middle. Its been 4 months I am following up with them to exchange but nothing is happening. Everytime i call and I got only one answer the mattress is not in stock, we will update you once in stock. Pathetic customer service. ”

- Stuti

“ Mothercare India pathetic return pick up service, I ordered online a hygiene (sanitary pad) product and the product delivered was tampered. ”

- Karishma

“ ITS NOT THE FIRST TIME, I FILLED MY CART FOR MORE THAN 20 ITEMS SPENDING HOURS LOOKING FOR STUFF, ONCE I USED DISCOUNT CODE AND GO TO PAYMENT PAGE, THE SITE DOESNT ALLOW ME TO GO FURTHER. CUSTOMER SERVICE SAYS [OH, TOO MUCH LOAD ON SITE, TRY IN 24HRS] NEXT DAY OF COURSE, ALL ITEMS ARE BACK TO REGULAR PRICE AND SITE IS PERFECTLY WORKING!!!!!!!!!!! HORRIBLE EXPERIENCE AS USUAL... ”

- Anonymous

Mothercare Reviews

Customer Service - Bad