“I’vr been patiently waiting for the Bell 407 Scale rotor blades that have been out of stock for two years while kits with the same blades have been selling. Parts.”
“Vendéis muchos productos completos, de toda clase. En mi caso me interesan los helicópteros. Pero luego conseguir piezas es un martirio, nunca tenéis de nada.”
“Your shipping practices are way out of line with the industry. This issue used to be an asset for doing business when you started out in business; however, one of your greatest strengths has now become a weakness.
Why would I purchase batteries from Motion RC at your most favorable shipping rates and wait 7-days for delivery when I have the option to purchase batteries of equal or better value from Amazon for $0.00 shipping cost and receive my order in 1 to 2 days… ! I rated you at (3) because you usually have RC planes at a fair value with reasonable shipping costs”
“Order didn't even ship for a week after I paid. It then took TWO WEEKS to get from Illinois to Pennsylvania. I've ordered from other major hobby retailers in Illinois for decades, and I've never seen it take more than a week, especially during the slowest time of year (after Christmas). Sure seems like you only care if someone spends 600 bucks on a huge plane. If not, you go to the bottom of the pile. 👎”
“Your big ducted dans are a disappointment. I’ve had two now and they’re underpowered. My f-4 couldn’t even get off the ground. The Hornet was much better but just doesn’t fly as good as the Eflight counterpart.”
“I purchased a RC boat as part of your holiday sale. Then the package arrived with a note saying you have a no exception warranty period of 30 days. I live in Northeast Ohio. Everything is frozen here. How can I use the boat outside, within your warranty window, to know if there is a problem? How do you expect me to run the boat if everything is frozen? Signed disgruntled customer.”
“I never signed up for this site - I have never purchased from it, I have requested my e-mail be unsubscribed and I still get annoying e-mails from it.”
“The ambiguity of the price I would actually be paying for the product I ordered. It was simply not clear. I logged a support call regarding this and did not get a satisfactory answer. I wanted the items regardless so ordered them. I am still not sure if Customs and Excise will later try to claim extra money from me. In future I would only order from you if I was unable to get the item elsewhere in the UK. This is a shame as your website PDP and PLP is excellent. I would like to order from you again, but it needs to be 100% clear at Bag and checkout what the actual cost will be. Also I was forced to pay in Euros when all the pricing before checkout was in GBP. I got charged by my credit card for non-uk transaction fee.”
