motorlend.co.uk (previously i3.finance driven by motor.market) Reviews

Name: motorlend.co.uk (previously i3.finance driven by motor.market)
Address: The Old Garage, Genn Lane, Barnsley, Bradford
Rating: 4.71

4.7 Rating 841 Reviews

94 %

of reviewers recommend motorlend.co.uk (previously i3.finance driven by motor.market)

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Metrics

4.7

Based on 841 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 371 9355

Email:

after-sales@i3.finance

Location:

The Old Garage,
Genn Lane,
Barnsley
Bradford
s70 6tf

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motorlend.co.uk (previously i3.finance driven by motor.market) 5 star review on 11th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with well recommended Arkin bent over backwards to get the car to me earlier. I will definitely be back for a upgrade many thanks”

Helpful Report

Posted 1 year ago

“I delt with Danny who arranged the finance and quickly sorted out the deal for the car I wanted. Kept in good contact and because I was busy at work txt me to make it more convenient. After the finance was arranged Claire from customer services took over and did an amazing job making sure the car was ready for collection, going through the hand over of the car... in all I started off in search of a car finding it difficult with other companies. Danny and Claire got this all sorted and I'm one happy owner of newer car.”

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Posted 1 year ago

“Very good customer service throughout from making the application to getting the car delivered at my address.”

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Posted 1 year ago

“Very helpful,everything was understanding and the after care was good”

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Posted 1 year ago

“I’m very happy with Claire , she assist me very well ! Quick service and fast delivery , everything was very good !! Thanks Claire 🙏🏼”

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Posted 1 year ago

“I would like to commend the employees at I3.finance especially Stephanos and Arkin for excellent customer service, patience and kindness in buying my first car. The delivery of the vehicle was timely. Thank you guys for making this a very easy and enjoyable experience for me. Thanks a million guys. Joanne Brodie”

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Posted 1 year ago

“From start to finish received a professional service. Had a few issues with dealers but I3 made sure I was in the car I wanted from the start. Eric and Claire have been outstanding and deserve recognition”

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Posted 1 year ago

“Arkin brilliant, salesman helped me with everything possible, I’m happy with vehicle..”

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Posted 1 year ago

“Great from start to finish the whole process and the nice guy who delivered my car .would of given 5 star but the log book name on the front had been scribbled out and cost me 25 Quid to sort out at post office to tax it .”

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Posted 1 year ago

“Excellent service from start to finish kept in contact with me throughout the whole time”

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Posted 1 year ago

“Appalling service, had nothing but issues with the car purchased from the date of delivery. Very poor communication, even when issues escalate to management level. If they say they will phone back, they don’t and constantly pass the blame onto the customer. Certainly do not use very good garages to recommend cars. Have stated on numerous occasions either get the issues fixed or take the car back!, continuing to pay finance on a car that cannot be driven. This car should not have passed an MOT let alone be sold. Disgusting!”

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Posted 1 year ago

“Arkin was extremely helpful and friendly. Nothing seemed too much trouble. 5 star service. Thank you Arkin”

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Posted 1 year ago

“Easy to deal with. Friendly. Go out of their way to help you out. Highly recommended.”

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Posted 1 year ago

“I am very happy with this whole experience. The car and the service I received was perfect. I was helped through each stage and kept updated with everything. The car was delivered at the expected time and in pristine condition. Arken was very professional and a great help. I would definitely recommend them as they made the whole process stress free.”

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Posted 1 year ago

“Clare was very helpful kept in contact every step of the way”

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Posted 1 year ago

“Very quick and easy”

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Posted 1 year ago

“Claire from the dealer liaison team was excellent. She kept me updated at all stages of the process and in particular prior to delivery and on the the day of delivery ensuring that all things were in order. Thank you Claire for all your assistance and help it was greatly appreciated.”

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Posted 1 year ago

“Great service from start to finish 😃😃”

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Posted 1 year ago

“Clair was wondeful, very professional and efficient. I strongly recommend motorlend.”

Helpful Report

Posted 1 year ago

“Claire gave a great service.”

Helpful Report

Posted 1 year ago

motorlend.co.uk (previously i3.finance driven by motor.market) is rated 4.7 based on 841 reviews