motorlend.co.uk (previously i3.finance driven by motor.market) Reviews

Name: motorlend.co.uk (previously i3.finance driven by motor.market)
Address: The Old Garage, Genn Lane, Barnsley, Bradford
Rating: 4.71

4.7 Rating 841 Reviews

94 %

of reviewers recommend motorlend.co.uk (previously i3.finance driven by motor.market)

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Metrics

4.7

Based on 841 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 371 9355

Email:

after-sales@i3.finance

Location:

The Old Garage,
Genn Lane,
Barnsley
Bradford
s70 6tf

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motorlend.co.uk (previously i3.finance driven by motor.market) 5 star review on 11th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a car and it was great but their warranty isn't worth the paper it's printed on. Car be broken down for 6 weeks and they still haven't decided if they are going to repair.”

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Posted 1 year ago

“Excellent service friendly and helpful made the purchase of my new car very easy Claire was exceptionally helpful and professional”

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Posted 1 year ago

“Very helpful when dealing with Donna not so much before that as not given enough info and the car delivery was ok again not much to say didn't get shown over the car much and also cleanliness of the car was poor as said it was valented which clearly wasn't”

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Posted 1 year ago

“Motor market/i3.finance done a great job in general just a shame the dealer/car garage was not very good to make sure the car was in a good state to be delivered just a few little problems that could’ve been sorted by them and things well the delivery company said they was going to deliver at 2 pm running late two hours then I get told at 4 it was going to be another two hours after that so it didn’t turn up till 6:30 in the evening in the end without any communication from the delivery company shame their partners that they work with let them down but in general i3 finance not too bad.people that work there are very professional”

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Posted 2 years ago

“Thanks to Gurk who sorted out the delivery of my car. I'm happy to eventually have the car with me now and a great car it is. I understand i3 finance have had problems with a car delivery company who have let them down which has let customers down. I would suggest for i3 finance to communicate better with customers and update them with regards to the delivery of cars. Honestly is the best policy,but Thanks Gurk for being professional and correcting the error.”

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Posted 2 years ago

I am sorry to hear about the delivery issues, we did recently go through a stage of issues when the fuel crisis hit and our subcontractors struggled to get about. Great news your happy with Gurk he will be very happy!

Posted 2 years ago

“Service reliable”

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Posted 2 years ago

“Great service while choosing car, however once bought not so happy. DVLA chasing me for non payment of tax for my part exchange car, really disappointing they have not done their part of transferring my car to them. Also was told they would sainatize the car new car when dropped off but they did not so I had to do it myself. Such a shame about their after service.”

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Posted 3 years ago

motorlend.co.uk (previously i3.finance driven by motor.market) is rated 4.7 based on 841 reviews