Mugpods Ltd Reviews

Name: Mugpods Ltd
Address: Unit B The Cube, Coe Street,, Bolton
Rating: 4.83

4.8 Rating 1,681 Reviews

98 %

of reviewers recommend Mugpods Ltd

4.8

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0845 299 6024

Email:

sales@mugpods.com

Location:

Unit B The Cube, Coe Street,
Bolton
BL3 6BU

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Mugpods Ltd 5 star review on 23rd March 2019

Kimberley Weatherer

Mugpods Ltd 5 star review on 18th January 2019

Lauren Brady

Mugpods Ltd 5 star review on 16th January 2019

Heather Kane

Mugpods Ltd 5 star review on 18th December 2017

Reuben Ulan Nabeebaccus

Mugpods Ltd 5 star review on 21st November 2017

Pavol Hatala

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, arrived quickly”

Helpful Report

Posted 8 years ago

Thank you for your review, Jeff. We look forward to seeing you again soon.

Posted 8 years ago

“great clear website, great product and price. deliver very speedy thankyou”

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Posted 8 years ago

Thank you for your great review, Sarah. We look forward to seeing you again soon.

Posted 8 years ago

“Delivery costs were cheap without having to buy a huge amount. Also, a Chocolate pod will make my daughter happy, as she doesn't like coffee. Thanks.”

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Posted 8 years ago

Thank you for your great review, Mark. We look forward to seeing you again soon.

Posted 8 years ago

“First time customer living abroad. These pods were delivered within four days, with the exact order. Repeat business guaranteed.”

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Posted 8 years ago

Hi Stephen, Thank you for your great review. I'm happy to hear your pods arrived in good time because we do aim to provide an efficient service. Thanks again and we look forward to seeing you again soon.

Posted 8 years ago

“Fast delivery, can finally make hot choc for Nespresso so im happy.”

Helpful Report

Posted 8 years ago

Thank you for your review, its great to hear you are enjoying our hot chocolate and we hope to see you again soon!

Posted 8 years ago

“Quick delivery of choc pods & they taste great!”

Helpful Report

Posted 8 years ago

Hi Anneke, thank you for your great review. Were pleased to hear the delivery was quick and glad that you were happy with the flavour of the pods. We look forward to seeing you again soon!

Posted 8 years ago

“Tried the double shot and intense coffee as I don't find most of the Nespresso ones strong enough for my morning wake up. The coffee was nice and strong without tasting bitter. I keep my pods on a stand so its helpful to have the names printed on the foil lid. Also tried the hot chocolate, tasted good but can't make up to a full mug with milk as this makes the chocolate taste a bit weak. Will definitely try experimenting mocha lattes etc and I have already recommended Mugpods to other Nespresso machine owners!”

Helpful Report

Posted 8 years ago

Hi Sumayya, thank you for your great review. Were pleased you liked our Double shot they are our best seller after all! - The pods names are a new feature which we took into consideration after feedback from previous customers so were happy you liked that too. Thank you for referring us, we look forward to seeing you and some new customers again soon!

Posted 8 years ago

“The order arrived very quickly and well packaged. I'm happy with the service and I would buy again based off that. Unfortunately the product itself is a Christmas gift so I cant review how I like the products themselves until afterwards.”

Helpful Report

Posted 8 years ago

Thank you for the review, were happy to hear you liked the order and the speed of the delivery, we hope the present is well received and that the person who it is for likes it!

Posted 8 years ago

“Very quick delivery, which was great. Pods are good value and lovely flavours, especially if you like chocolate!”

Helpful Report

Posted 8 years ago

Thank you for the review, were happy to hear you like the pods and the speed of the delivery, we look forward to seeing you again soon.

Posted 8 years ago

“Good service”

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Posted 8 years ago

Thank you for the review, were happy you were pleased with our service.

Posted 8 years ago

“The pods were delicious, great value for money too! - I got an email about delayed delivery which was dealt with promptly which was a nice surprise, certainly the first company I've dealt with that have been so proactive even when it wasn't their fault. Thanks mugpods I will be back very soon!”

Helpful Report

Posted 8 years ago

Hi Mick thank you for the review, we look forward to seeing you again soon.

Posted 8 years ago

“Recyclable pods that fit nespresso machines and chocolate too- what's not to like! Excellent customer service and well packaged. Tastes good and everyone's in my house is happy!”

Helpful Report

Posted 8 years ago

Hi Linda, Thank you for the review! Were happy to hear you were happy with our whole process and look forward to seeing you again soon.

Posted 8 years ago

“Finally recieved my chocolate pods following the mail mix up which as you said was out of your control and subsequently put them to the test. May I say I will be ordering pods with you again soon. Thank you”

Helpful Report

Posted 8 years ago

Hi Michael, Thank you for the review and thank you for your patience regarding the delay. Were happy to hear you like the order and look forward to seeing you again soon.

Posted 8 years ago

“Slight problem re delivery caused by third party which I was not aware of until company contacted me. Obviously this was brilliant pro active customer service which other companies would do well to copy. The products themselves were very well received by all the family especially the hot chocolate”

Helpful Report

Posted 8 years ago

Hi Kate, thank you for the review. It is great to hear you and your family enjoy the product. Were also delighted to hear that you were happy with the customer service we provided. We hope to see you again soon.

Posted 8 years ago

“This was my first order with mugpods.There was a delay in sending it out but the communication was excellent. Fantastic service and well worth the wait.”

Helpful Report

Posted 8 years ago

Hi Tessa, thank you for the review. Indeed we have encountered several issues with our delivery service and we have been working to get all orders out promptly. Were glad you feel the unfortunate wait was worth it, and look forward to seeing you again soon.

Posted 8 years ago

“I am currently losing weight so this is a little pot of pleasure.”

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Posted 8 years ago

Hi Tracey, thats good to hear. Were glad you like the pods and look forward to seeing you again soon.

Posted 8 years ago

“very good”

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Posted 8 years ago

Hi, Thank you for your review. Were glad you were pleased with your order and look forward to seeing you again.

Posted 8 years ago

“Good service, prompt delivery. Hot chocolate and hazelnut pods are lovely. Thank you”

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Posted 8 years ago

Hi April, thank you for the review. Were happy to hear that you enjoyed the order and we look forward to seeing you again soon.

Posted 8 years ago

“Having struggled for some time to find a Nespresso-compatible hot chocolate pod, I stumbled across Mugpods. I absolutely love the hazelnut chocolate and would go so far as to say it's nicer than those you might find in the well-known High Street coffee shops.”

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Posted 8 years ago

Hi Heather, thank you for your review. Its brilliant to hear that you love our Hazelnut hot chocolate, were happy it lived up to expectations and we look forward to seeing you again soon.

Posted 8 years ago

“Very happy with the service! Easy to order, fast delivery and really tasty chocolate drinks. I went for the Chocolate and Hazelnut as the ones I wanted weren't in stock but I will try the others next time when back in stock.”

Helpful Report

Posted 8 years ago

Hi William, Thank you for your review. We're happy to hear that you like the pods you ordered and I can confirm that we will be fully stocked by 1st November, so we look forward to seeing you again soon.

Posted 8 years ago

Mugpods Ltd is rated 4.8 based on 1,681 reviews