Mugpods Ltd Reviews

Name: Mugpods Ltd
Address: Unit B The Cube, Coe Street,, Bolton
Rating: 4.83

4.8 Rating 1,681 Reviews

98 %

of reviewers recommend Mugpods Ltd

4.8

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0845 299 6024

Email:

sales@mugpods.com

Location:

Unit B The Cube, Coe Street,
Bolton
BL3 6BU

Write Your review

Tell us how Mugpods Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mugpods Ltd 5 star review on 23rd March 2019

Kimberley Weatherer

Mugpods Ltd 5 star review on 18th January 2019

Lauren Brady

Mugpods Ltd 5 star review on 16th January 2019

Heather Kane

Mugpods Ltd 5 star review on 18th December 2017

Reuben Ulan Nabeebaccus

Mugpods Ltd 5 star review on 21st November 2017

Pavol Hatala

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered, they delivered. It is how online shopping should be every time.”

Helpful Report

Posted 8 years ago

Hi Greg, thank you for your excellent review. Were happy you were happy with the service and we look forward to seeing you again soon!

Posted 8 years ago

“Nespresso do not make a hot chocolate pop. Mugpods make delicious pods that fit perfectly in the machine- they are lovely!”

Helpful Report

Posted 8 years ago

Hi Rachael, thank you for your excellent review. Were happy you like the products and we look forward to seeing you again soon!

Posted 8 years ago

“HAVE A NEW NESPRESSO COFFEE MACHINE - AMAZED TO FIND I COULD GET HOT CHOC PODS - ORDERED BOTH SUGAR FREE AND ORDINARY - ABSOLUTELY AMAZING CHOCOLATE DRINK - AND WILL BE ORDERING MORE WELL BEFORE MY PRESENT SUPPLY RUNS OUT - EXCELLENT ORDERING EXCELLENT QUICK DELIVERY - WELL RECOMMENDED”

Helpful Report

Posted 8 years ago

Hi Dorothy, thank you for your excellent review, indeed it is nice to have a variety of drinks to make using your Nespresso machine, and we are glad you like our range. We look forward to seeing you again soon

Posted 8 years ago

“Excellent pods great tasting chocolate”

Helpful Report

Posted 8 years ago

Hi Steve, thank you for your excellent review! - we look forward to seeing you again soon

Posted 8 years ago

“My hubby surprised me with a Nespresso machine for Christmas! Bonus. :) However, my kids love Hot Choc in the evenings, and so I started hunting around for hot choc pods for them to use in the machine [we don't use a kettle]. I came across MugPods and we're delighted. We've tried the Mint Hot Choc, the Strawberry Poddies, the Caramel Hot Choc and the Smooth and Creamy Hot Choc. The hot chocolates are delicious - I use the cappucino or latte setting and they're deliciously milky. The strawberry poddies felt a bit weak, and were perfect when we used 2 pods per drink, which feels a bit of a waste. Other than that, we'll definitely be ordering from them again. Did I mention the great prices too? Yeah, we're really pleased with Mugpods.”

Helpful Report

Posted 8 years ago

Hi Gail, thank you for your excellent review. Indeed a Nespresso machine is a great gift and now you can use it even more now you have found our range! - As for the poddies, unfortunately the strawberry and the honeycomb will be discontinued by the end of this year but the chocolate will still be available. Were so happy to hear you enjoy the products and we look forward to seeing you again soon!

Posted 8 years ago

“Fabulous hot chocolate that I can make in my Nespresso. Lovely and creamy and not too sweet. Perfect for my 21 month old grandson as I could use cold milk with his. Only downside is that it's so popular it's now out of stock!”

Helpful Report

Posted 8 years ago

Hi Elizabeth, thank you for your excellent review. Were happy to hear that the pods are to your liking and that you were able to share them with your grandson. Indeed it is frustrating that we have sold out again, but nice to know the products are so popular. The products will be back in stock in the 1st week in Feb!

Posted 8 years ago

“Great service and great product. Daughters and Wife are very happy with the Hot chocolate :)”

Helpful Report

Posted 8 years ago

Hi David, thank you for your excellent review. We look forward to seeing you again soon!

Posted 8 years ago

“I only like hot chocolate and there's a different verity”

Helpful Report

Posted 8 years ago

Hi Gemma, thank you for your excellent review. We look forward to seeing you again soon!

Posted 8 years ago

“I wanted nespresso-compatible hot chocolate and these guys did them for a good price. While I was there, I ordered some new coffee as well. One stop shop at a keen price point for everything. Packaging was good and delivery was not slow but it was that period between Xmas & New Year so seemed to take forever!”

Helpful Report

Posted 8 years ago

Hi Jason, thank you for your excellent review! - Were happy you like the product and that they arrived in good time despite the Xmas period. We look forward to seeing you again soon!

Posted 8 years ago

“Delivery was speedy and the hot chocolate pods are great!!”

Helpful Report

Posted 8 years ago

Hi Denise, thank you for your excellent review! - Were happy you like the product and that they arrived in good time. We look forward to seeing you again soon!

Posted 8 years ago

“Excellent products. Great value for money. Very quick and gentle customer support. Willing to change my order's items, finally sorted after 25 days without changes.”

Helpful Report

Posted 8 years ago

Hi Athina, Thank you for your great review, were happy you like your order and pleased we were able to help with the shipping issues we encountered. We look forward to seeing you again soon.

Posted 8 years ago

“Nice hot chocolate; good aromatico; the double shot is not as strong at expected - still, a grand morning coffee. (We drink all as americanos.) Overall, great value for money when compared with Hotel Hot Choc or Nespresso coffees and the quality, whilst not quite of the standard of the better (much more expensive) brands, is pleasing.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to review us and for your feedback. We are glad to hear you are enjoying your purchase from us! You may prefer our intenso coffee for a strong "flavour", personally I think it tastes stronger than the double shot (despite the double shot being double caffeine). Hope that helps and we look forward to seeing you again.

Posted 8 years ago

“I found the site easy to use and the selection available is superb”

Helpful Report

Posted 8 years ago

Thanks for your review - we are glad to hear you find our website easy to use and our range. We look forward to seeing you again!

Posted 8 years ago

“Excellent quality although one box was damaged. Tho was sorted very quickly. Work perfectly well in the nespresso machine”

Helpful Report

Posted 8 years ago

Thank you for reviewing us, we are glad to have resolved your issue and to hear you are enjoying the pods.

Posted 8 years ago

“So happy!! But even better was my our son LOVED his. We ordered him the milkshake ones, hes obsessed with them now as is his dad with the caramel hot choc. Thanks ????”

Helpful Report

Posted 8 years ago

Thank you for your fantastic review, we are very happy that your son and his dad are loving the flavours! and look forward to seeing you again.

Posted 8 years ago

“Delighted to be able to purchase hot chocolate pods for my nesspresso. They are delicious and I would recommend to chocolate lovers. Great service and delivery from mugpods.”

Helpful Report

Posted 8 years ago

Thank you Jane for taking the time to review us, its great to hear you are enjoying our products and would recommend us. We look forward to seeing you again soon.

Posted 8 years ago

“I bought 3 packs of hot chocolate. The product was excellent as was customer service!”

Helpful Report

Posted 8 years ago

“The pods came very quickly and my granddaughter was very happy with the chocolate, especially with marshmallows!”

Helpful Report

Posted 8 years ago

Hello - its great to hear your granddaughter is enjoying the chocolate pods! Thank you for your review and we look forward to seeing you again.

Posted 8 years ago

“Love the chocolate and flavours”

Helpful Report

Posted 8 years ago

Thank you for taking the time, its great to hear you are loving our proucts.

Posted 8 years ago

“Order arrived exactly when promised. Pods work well in Nespresso machine & taste very nice.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to review us! Its great to hear you are enjoying your pods and we hope to see you again soon.

Posted 8 years ago

Mugpods Ltd is rated 4.8 based on 1,681 reviews