Mugpods Ltd Reviews

Name: Mugpods Ltd
Address: Unit B The Cube, Coe Street,, Bolton
Rating: 4.83

4.8 Rating 1,681 Reviews

98 %

of reviewers recommend Mugpods Ltd

4.8

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0845 299 6024

Email:

sales@mugpods.com

Location:

Unit B The Cube, Coe Street,
Bolton
BL3 6BU

Write Your review

Tell us how Mugpods Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mugpods Ltd 5 star review on 23rd March 2019

Kimberley Weatherer

Mugpods Ltd 5 star review on 18th January 2019

Lauren Brady

Mugpods Ltd 5 star review on 16th January 2019

Heather Kane

Mugpods Ltd 5 star review on 18th December 2017

Reuben Ulan Nabeebaccus

Mugpods Ltd 5 star review on 21st November 2017

Pavol Hatala

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and tastes very nice”

Helpful Report

Posted 8 years ago

Hi Penny, Thank you for your excellent review. We're happy you are enjoying our product and we look forward to seeing you again soon when you are running low!

Posted 8 years ago

“My delivery arrived promptly and in good order. The hot chocolate pods are really good, especially as they are sugar free! I was also really impressed with the taste of the coffee. Just as good as original pods.”

Helpful Report

Posted 8 years ago

Hi Lucy, Thank you for your excellent review. We're happy you are enjoying our hot chocolate and coffee and we look forward to seeing you again soon when you are running low!

Posted 8 years ago

“Quick delivery, nicely and secure package coffee fantastic will use again.”

Helpful Report

Posted 8 years ago

Hi Frank, Thank you for your excellent review. We're happy you are enjoying our coffee and we look forward to seeing you again soon when you are running low!

Posted 8 years ago

“Mugpods popped up on my Facebook feed and I'm delighted they did! I was able to click through to order via Facebook and pay with PayPal which is really quick and easy, I was then kept informed all along the way of order status and delivery was quick. The coffee is amazing, I'm totally hooked, packaged beautifully too. For me, I prefer them significantly to Nespresso's own and I love the fact you can get suger-free hot chocolate as having lost 3-stone I am desperate for chocolatey treats that won't make me put the weight back on. Fantastic service! Thank you xxx”

Helpful Report

Posted 8 years ago

Hi Eve. Thank you for your excellent review. We're happy to hear that you enjoy our products and that we were able to provide you with great service. We look forward to seeing you again soon when you are running low!

Posted 8 years ago

“Best Hot Choc Pods for Nespresso machines we've found !👍😀”

Helpful Report

Posted 8 years ago

Hi, Thank you for your excellent review. We're happy you enjoy our hot chocolate and we look forward to seeing you again soon when you are running low!

Posted 8 years ago

“Good service and good coffee.....especially like the double shot.”

Helpful Report

Posted 8 years ago

Hi Nigel. Thank you for your excellent review. We're happy you enjoy our double shot coffee and we look forward to seeing you again soon when you are running low!

Posted 8 years ago

“Good service and delivery although international postage a bit expensive”

Helpful Report

Posted 8 years ago

Hi Janet, thank you for your excellent review. I'm sorry you feel that the postage cost is high, this is something we are actively working to reduce.

Posted 8 years ago

“Rated 5 for excellent service but product ordered not to our taste obviously not the fault of Mugpods we all have different tastes. I will be buying coffee to try.”

Helpful Report

Posted 8 years ago

Hi Tina, thank you for your excellent review. We're happy to hear that your experience with us has been great but sorry you didnt like the hot chocolate. Indeed, maybe our coffee with be more suitable for you. We look forward to seeing you again soon!

Posted 8 years ago

“A great choice of pods but these pods are so good as they are the right strength of coffee for everyone's taste, so you just have to try and see for yourself and you get milkshake pods too, what's not to like, and when you place your first order do try the hot chocolate.”

Mugpods Ltd 5 star review on 27th February 2017

Helpful Report

Posted 8 years ago

Hi James, thank you for your excellent review. We're happy to hear that your experience with us and our product have all been excellent, and thank you for sharing the picture with us! We look forward to seeing you again soon when your pod rack is running low!

Posted 8 years ago

“Fast delivery, capsule compatibility for my pixie machine good. Coffee good.”

Helpful Report

Posted 8 years ago

Hi Mary, thank you for your excellent review. We're happy to hear that your experience with us and our product have all been excellent and we look forward to seeing you again soon!

Posted 8 years ago

“Quick, Reliable, excellent value and customer service will definitely use you again Thank you”

Helpful Report

Posted 8 years ago

Hi Hester, thank you for your excellent review, were happy to hear that you like our products and are satisfied with our customer service, we look forward to seeing you again soon!

Posted 8 years ago

“Sugar free chocolate pods are perfect!”

Helpful Report

Posted 8 years ago

Hi Rohini, thank you for your excellent review. We're happy to hear that our sugar free hot chocolate pods are to your liking and we look forward to seeing you again soon!

Posted 8 years ago

“Excellent just wonderful, really great taste”

Helpful Report

Posted 8 years ago

Hi Rachel, thank you for your great review, were happy to hear that you like the taste of our products and we look forward to seeing you again soon!

Posted 8 years ago

“Easy checkout, speedy delivery, great tasting coffee and no-nonsense pricing. A great alternative to Nespresso capsules and definitely a worthy switch for daily coffee drinkers.”

Helpful Report

Posted 8 years ago

Hi Flavia, thank you for your excellent review! - Were very pleased to hear how happy you are with our products and that you would recommend them to other buyers. We look forward to seeing you again soon!

Posted 8 years ago

“Fab mug. Witty slogan to impress my very unromantic husband! Loved it.”

Helpful Report

Posted 8 years ago

“Fast delivery, easy to use pods and taste great. Very excited that you have a sugar free version”

Helpful Report

Posted 8 years ago

Hi Keri, thank you for your excellent review. We're happy to hear that your experience with us and our product have all been excellent and we look forward to seeing you again soon!

Posted 8 years ago

“My husband decided he wanted a Nespresso coffee machine at Christmas after having a coffee at his children's houses. I don't really drink coffee so wasn't that bothered. However I thought it would be nice to have hot chocolate sometimes. I was so disapointed to find Nespresso don't do hot chocolate. After searching the web I found Mugpods. I wanted all flavours and was waiting for the hazelnut to be back in stock. I gave up waiting and ordered Mint, caramel and sugar free. I LOVE all three. It was extremely easy to order from Mugpods and the delivery was very quick. My husband has decided he likes them as well but says one isn't enough so insists on having two each time. I'm looking for a hiding place for my pods!!”

Helpful Report

Posted 8 years ago

Hi Allison, thank you for your excellent review! - We apologise for the Hazelnut stock levels. They will be back in stock around the start of May this year, it was simply down to manufacturing that put a delay on it. As for the other flavours we're pleased to hear that both you and your husband are enjoying them and we look forward to seeing you again soon!

Posted 8 years ago

“Excellent product compatible as promised with my Nespresso and delivered quickly.”

Helpful Report

Posted 8 years ago

Hi Louise, Thank you for your excellent review! - We're happy to hear that your whole experience with us and our product has been a great one and we look forward to seeing you again soon!

Posted 8 years ago

“The vanilla pods deserve 10 stars! They are very good. I will certainly order more. The chocolate ones I found messy. They fit the machine (Pixie) but they seem to spill out a little, I really don't know why. The taste is good if the instructions are followed exactly, but they only make a small drink. To get a mug full 2 pods are needed. I did try the mocha recipe, that was very good. Packing and delivery good.”

Helpful Report

Posted 8 years ago

Hi Celia, thank you for your great review. Sorry the hot chocolate pods you bought didn't work out too well. But were happy to hear that you love the Vanilla! We look forward to seeing you again soon!

Posted 8 years ago

“Purchased the sugar free chocolate ..... excellent and very prompt delivery. Will buy again.”

Helpful Report

Posted 8 years ago

Hi Keith, thank you for your excellent review. Were happy to hear that you like our products and we look forward to seeing you again soon!

Posted 8 years ago

Mugpods Ltd is rated 4.8 based on 1,681 reviews