Mugpods Ltd Reviews

Name: Mugpods Ltd
Address: Unit B The Cube, Coe Street,, Bolton
Rating: 4.83

4.8 Rating 1,681 Reviews

98 %

of reviewers recommend Mugpods Ltd

4.8

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0845 299 6024

Email:

sales@mugpods.com

Location:

Unit B The Cube, Coe Street,
Bolton
BL3 6BU

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Mugpods Ltd 5 star review on 23rd March 2019

Kimberley Weatherer

Mugpods Ltd 5 star review on 18th January 2019

Lauren Brady

Mugpods Ltd 5 star review on 16th January 2019

Heather Kane

Mugpods Ltd 5 star review on 18th December 2017

Reuben Ulan Nabeebaccus

Mugpods Ltd 5 star review on 21st November 2017

Pavol Hatala

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick delivery, fantastic products.”

Helpful Report

Posted 9 years ago

Thanks you for your review!

Posted 9 years ago

“Excellent product and fast delivery :)”

Helpful Report

Posted 9 years ago

Thank you for your review!

Posted 9 years ago

“Great to find a company that cares about providing great value products which beat the price of many others on the market at the same time as being delicious "and moreish!"”

Helpful Report

Posted 9 years ago

Thanks for reviewing us - we work very hard to bring fantastic products at the best price and its great to hear you are enjoying them! See you again soon :)

Posted 9 years ago

“Mugpods was quick and easy to order, fast delivery and delicious pods! Such value for money that I can't wait to stock up and buy more!”

Helpful Report

Posted 9 years ago

Thanks for taking the time to write your positive review - we look forward to seeing you again soon.

Posted 9 years ago

“Always happy to help amazing customer service and value for money would recommend to anyone!!! Thanks mugpods!!! Well impressed!”

Helpful Report

Posted 9 years ago

Thank you for your amazing review! We are glad to hear you are impressed and hope to see you again soon!

Posted 9 years ago

“Great to use In my nespresso machine for husband who doesn't drink coffee”

Helpful Report

Posted 9 years ago

Great to hear your husband is enjoying the hot chocolate pods! We hope to see you again soon - thanks for taking the time to review us.

Posted 9 years ago

“Fast delivery, well packaged. Thank you kindly”

Helpful Report

Posted 9 years ago

Thank you for reviewing us, we hope to see you again.

Posted 9 years ago

“This was my very first order of Mug pods and what a great experience. To make this short... •Easy to use website •Great customer service and aftercare •perfectly perfect chocolate drinks everytime either hot or cold Thanks again Mugpods”

Helpful Report

Posted 9 years ago

“Just got coffee machine and wanted quality coffee at good price and quickly. Ticked all the boxes could not fault.”

Helpful Report

Posted 9 years ago

Thanks for your review, its great to hear you are enjoying the coffee pods - we hope to see you again to try our other intensities or hot chocolate capsules.

Posted 9 years ago

“Very pleased with the hot chocolate that I brought from this company items came really quick and were packed very well will buy again”

Helpful Report

Posted 9 years ago

Thank you for your review - we do our best to send out parcels the same working day and look forward to seeing you again soon!

Posted 9 years ago

“I ordered a selection of the chocolate pods to try. Honestly I haven't been overly impressed with the flavour so far. I've found I've needed to use a minimum of two pods for each drink to even be able to taste the chocolate. I don't think these are something I would repurchase.”

Helpful Report

Posted 9 years ago

Hi Laura, Thanks for your review, sorry you haven't been enjoying the flavour of the pods. We recommend you do a small shot (around a third) of the bottom of your mug and fill up with warm milk. Pods are only small so large mugs will definitely need a double pod! Feel free to get in touch with us at heretohelp@mugpods.com if you have any further questions. We hope to see you again to try our other products including coffee and milkshakes.

Posted 9 years ago

“Arrived very quick On tasting the chocolate i am impressed”

Helpful Report

Posted 9 years ago

Thanks for taking the time to review us, its great to hear you are enjoying the chocolate pods - see you again soon!

Posted 9 years ago

“Service - ACE, Hot chocolate - ACE, Milk Shakes - Amazing, Coffee - Could be better tastes a little sour not bitter. Will be back though!”

Helpful Report

Posted 9 years ago

Thanks for your review! Looking forward to seeing you again.

Posted 9 years ago

“Think the choc needs to be stonger have to use a few pods for a fill cup maybe some more choc flavours would be nice too”

Helpful Report

Posted 9 years ago

Thanks for reviewing us - as you can imagine a Nespresso pod only has room for a small amount of chocolate so we recommend an espresso sized shot and fill up with milk. For large mugs you may need two! We currently have 5 flavours of hot choc but if you have a great idea feel free to send it over :) We hope to see you again soon to try our other products including coffees and milkshakes.

Posted 9 years ago

“Absolutely delighted, I only ordered the hot chocolates this time, but they are so lovely I will order coffee as well very soon ????”

Helpful Report

Posted 9 years ago

Thanks for reviewing us - great to hear you loved the hot chocolate pods. Yes we also sell a range of Nespresso compatible coffee pods - we hope to see you again soon!

Posted 9 years ago

“The costumer care was great, had an issue but the problem was resolved ASAP with kindness and understanding. I would recommend this supplier to anyone!”

Helpful Report

Posted 9 years ago

Thanks for your positive review, in the event that something does go wrong we do everything we can to resolve the issue and glad to have resolved yours! See you again soon.

Posted 9 years ago

“Great coffee and hot chocolate capsules, work well in my machine and already gone through a box of coffee this week so will be buying more soon!”

Helpful Report

Posted 9 years ago

Thanks for reviewing us, we look forward to seeing you again.

Posted 9 years ago

“Easy to navigate website, ordering is super simple and my pods arrived very promptly. Great coffee and fantastic service. Have placed a second order. Thanks!”

Helpful Report

Posted 9 years ago

Thanks for your great review - its fantastic to hear you are enjoying your pods and our service so much that you placed another order! For loyalty offers and competitions free to sign up to our newsletter and/or facebook page.

Posted 9 years ago

“Good flavour.Fast delivery. Good variety of flavours.”

Helpful Report

Posted 9 years ago

Thank you for your review, its great to hear you are enjoying the capsules and we look forward to seeing you again!

Posted 9 years ago

“Exceptional service but we didn't like the hot chocolate. We like ours very strong but one was too weak and two were very watery.”

Helpful Report

Posted 9 years ago

Mugpods Ltd is rated 4.8 based on 1,681 reviews