musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,508 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,508 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actually can’t believe how good the service was. Traded in my old iPhone, was given the free tracking label straight away, shipped off the phone the next day and had received my payment 2 days later. In an age where customer service is generally getting worse, I was genuinely shocked by how good the service was. Will 100% be using again in the future.”

Helpful Report

Posted 7 years ago

“I sent my phone to music magpie with a £150 quote. Absolutely no problems, fully working phone. Even had its original box, case and charger! Got an email today saying the quality team had checked it over and that the screen was ‘lifted’ (which is false) Then I get offered a counter offer of.. wait for it.... £8!!! Absolutely laughable. This company is just a con. Avoid if you want what your item is actually worth. Absolute joke of a company.”

Helpful Report

Posted 7 years ago

Hello Jess, We're sorry to learn your experience was not positive. When your item was received and tested, it was found that the screen of the device had been lifted as it is coming away from the body of the phone. You can see this when you look down the top of the phone - the screen is coming away close to where the headphone jack is. This kind of damage deems the item to be in faulty condition, so the item was regraded and a revised offer was made. As the phone had originally been listed as being in good condition, the drop in offer price was significant. The revised offer reflects what we are currently offering for a faulty Pixel 32GB. If a device is revised we will provide the reasons as to why and you have a 14 day grace period to accept or decline. As you declined the revised offer, the item was returned to you free of charge, as per our price promise. Kind regards, mM CS

Posted 7 years ago

“I’ve used musicMagpie numerous times to sell my old CDs, DVDs, books and games. The app is very easy to use and I’ve never had any issues with my parcels or payment. The service is reliable and the money arrives in your account very quickly. Will keep using musicMagpie whenever I’ve got some unwanted stuff to declutter!”

Helpful Report

Posted 7 years ago

“First time using music magpie everything went well got my payment same day no complaints.”

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Posted 7 years ago

“Excellent service. Paid the correct value of item same day as they received. 2 days overall from postage to receiving bank transfer. Would definitely use again.”

Helpful Report

Posted 7 years ago

“The app was very easy to use and quickly gave me prices for the goods I was looking to sell. The instructions were equally easy and communication about the progress of my transaction was excellent. All in all, a very good service and one I will use again.”

Helpful Report

Posted 7 years ago

“Easy and straightforward no hassle. Would recommend for quick sales”

Helpful Report

Posted 7 years ago

“Such an easy process. Turning old tech that's gathering dust into cash for the things you want now.”

Helpful Report

Posted 7 years ago

“Excellent service , was skeptical at first assuming I would be offered much less than what the website said, but I received the full amount. Everything was very easy and quick, the phone was posted on a Thursday and had money pending into my account on Monday morning. All round brilliant service.”

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Posted 7 years ago

“Good fast service”

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Posted 7 years ago

“Excellent fast service I have used this service 3 times now and recommend to all my friends and family”

Helpful Report

Posted 7 years ago

“Quick turn around and a good quote price for my old iPod!”

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Posted 7 years ago

“Not much correspondence but fast payments”

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Posted 7 years ago

“Easy, quick and great service, I will definitely be using it again.”

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Posted 7 years ago

“I used MusicMagpie for the first time to get rid of all my unwanted electronics and it was so easy!”

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Posted 7 years ago

“Easy process, quick payment, price honoured, very good communications. What's not to like!”

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Posted 7 years ago

“Very good service, straight forward and efficient.”

Helpful Report

Posted 7 years ago

“Easy to use efficient service for when I wanted to get rid of some stuff and didn't have time to do it myself. They didn't mess around and did what they said they would do without hassle and the process was easy.”

Helpful Report

Posted 7 years ago

“True to their word and not one of those firms who send dodgy reports of a broken piece of tech after posting or devalue an item over tiny details. Will 10000% use again.”

Helpful Report

Posted 7 years ago

“This was so easy. DVDs which have been lying around for years in a box are now gone! Converted this to money just before Christmas. Free postage and then kept informed along the way. Great idea and great service.”

Helpful Report

Posted 7 years ago

musicMagpie is rated 4.6 based on 9,508 reviews