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musicMagpie Reviews

4.6 Rating 9,507 Reviews
92 %
of reviewers recommend musicMagpie
4.6
Based on 9,507 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read musicMagpie Reviews

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

Write Your review

Great Service, Free delivery and simple to use
Helpful Report
Posted 7 years ago
i traded in my sons pixel phone , i got a good dprice for the age and condition of the phone and the most important thing is that i was kept up to date with the process all the way , the money transfer was quick and easy straight to paypal and the whole process was very smooth i would recommend them
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Posted 7 years ago
Easy service, very quick processing and payment
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Posted 7 years ago
What a super quick fast and easy service to upload your unwanted, and get something back in return, or purchase something you've always wanted.
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Posted 7 years ago
Amazing service
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Posted 7 years ago
I used the app to scan my old DVD's and was quickly able to book a FREE courier! They picked up my parcel and within a week I had the money in my account. I was really pleased with the service and the speed with which every part of the process was carried out.
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Posted 7 years ago
They are doing a dodgy credit deal with PayPal and not offering better, fairer offers at point of sale - they hide the better offer and push though higher interest instalment plans. Their customer service response was just a rude and condescending brush off to PayPal, who had already told me MusicMagpie set the terms. Offered absolutely no help despite them being a broker for PayPal. Avoid. Order no R221359395
Helpful Report
Posted 7 years ago
Hello, We're sorry to learn your experience was not positive. For PayPal Credit, the options for a payment plan are clearly laid out to ensure the customer has all the relevant information. As the plan is regulated by PayPal, you will have been directed to them. We provide further information on the PayPal Credit option in our FAQs: https://support.musicmagpie.co.uk/support/home If you require any further assistance, please let us know. Kind regards, mM CS
Posted 7 years ago
Easy to use great response quick service
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Posted 7 years ago
iPhone arrived promptly and as described. Very pleased with purchase.
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Posted 7 years ago
Excellent service, very easy from start to finish.
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Posted 7 years ago
MusicMagpie was easy to use. Once I understood what I was doing, I just scanned everything, boxed them up and scheduled a day for collection. This was done smoothly and picked up when they said they would, and within the week I had an email explaining the next step in the process after receiving the items at their depot, then a few days later an email saying payment will be in my account, and it was. So I would and have recommended MusicMagpie to my family who have downloaded the app on to their phones for future use. A+++ from me. Keep up the good work.
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Posted 7 years ago
Easy process. Fair value for the item and really quick check and payment service.
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Posted 7 years ago
Easy and quick to use.
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Posted 7 years ago
Unfortunately there was not a NO STAR option as that would be more appropriate. I sent a perfectly working iPad which I had to check over before I sent as had to disconnect from iTunes etc. They wrote an email saying it had "liquid screen damage" which is not true at all and sent a revised offer of £4.50!!! I have rejected the offer and fingers crossed I will actually receive the item back as now not holding out much hope reading other reviews. Having done more research now I realise that there are so many similar dreadful reviews on the money saving expert forum - please read before you sell anything. Try searching on the forum for reviews on moneysavingexpert. So many people with similar experiences (item in good condition but email received with a revised low offer of less than £5 for tech after being quoted high prices).. Disappointing as wasted a long time packing and sending etc and now have had to decline their offer and sell on eBay. Don't waste your time - use a different site.
Helpful Report
Posted 7 years ago
Hello, We're sorry to learn your experience was not positive. Unfortunately, as the order ID has not been included and the email address provided is not on our system, we aren't able to look into this further. If you could provide the order ID, we'll be able to look into this. Kind regards, mM CS
Posted 7 years ago
Quoted price paid in full and very promptly. Great service.
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Posted 7 years ago
Good way to sell CDs and books. Very easy.
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Posted 7 years ago
Good for deluttering
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Posted 7 years ago
Very happy with service, prompt payment
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Posted 7 years ago
Quick service, happy
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Posted 7 years ago
Really happy with the whole process, very easy to do... music magpie also gave me more than market value for my old phone. Would highly recommend
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Posted 7 years ago
musicMagpie is rated 4.6 based on 9,507 reviews