musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Music Magpie is very easy to use and very user friendly. The Apps makes life even easier for you when you are selling any type of goods as you have a bar code reader in your hand. The complete process from start to finish was brilliant i had no issues through out. Payment was super fast as i selected bank transfer. I would recommend to people to use Music Magpie to sell any old unwanted items”

Helpful Report

Posted 7 years ago

“Seamless service, clear guidance and payment made quickly on receipt and assessment of product. Would highly recommend and will definitely use again! 5 stars!!!!”

Helpful Report

Posted 7 years ago

“Brilliant service! Really easy to use, just scan and go. I got a good amount of money for dvds and games that we’re just collecting dust. Loved that someone came to collect the box, it meant that I didn’t even need to leave the house. Would definitely recommend”

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Posted 7 years ago

“Super easy to use! Love that they send someone to collect your package.”

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Posted 7 years ago

“Sent a iPhone 4s along with 2 other phones all wrapped secured and boxed. They sent me a email stating it did not boot up and offered me £30 less. I declined and they returned the phone back smashed as though the phone was forced open. Will never use again !!”

Helpful Report

Posted 7 years ago

Hello, We're sorry to learn your experience was not positive. Having looked into your order, we can see that an iPhone 4s was listed in good condition for £16.70. However, when the item was received and tested the item was found to be faulty so we could only offer £2 for it. Faults found with the device are as follows: Power - device not booting or powering up, also expanded battery, lifted back glass, cracked screen, faulty sim tray slot. Unable to check for accounts or restore. The difference in price is £14.70 as opposed to £30 as mentioned. As the revised offer was rejected, the item was returned to you in the condition in which we received it, free of charge as per our price promise. We're sorry it hasn't worked out on this occasion. Kind regards, mM CS

Posted 7 years ago

“Easy to do business with”

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Posted 7 years ago

“This is so easy to use. I scan the bar code and the website tells me if the item has a value. Once I've got a full box, I stick on the label and bring the box to my local shop. I get paid in a few days. Super!”

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Posted 7 years ago

“Would highly recommend Music Magpie. Really pleased with the smooth process of selling my IPhone. Easy to post and money in my account 4 days later. Excellent service 👍👍”

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Posted 7 years ago

“a good way of getting rid of those cd,s you don,t play any more very quick payment”

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Posted 7 years ago

“Quick, efficient and paid promptly. Highly recommended.”

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Posted 7 years ago

“Fast and easy process, easy to navigate the website and good updates on progress as it is happening.”

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Posted 7 years ago

“I usually sell on ebay with sellers fees rising, I decided to give this a go. I can't fault the service, quick payment with none of the hassles, perfect. Thanks”

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Posted 7 years ago

“We like it !!!!!!!”

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Posted 7 years ago

“Convenient, fast and only took 20 minutes of my time”

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Posted 7 years ago

“Bought an expensive iphone after about 3 months the battery stopped charging. They asked me to send it back and that usually it would be back with me in 5 to 7 days. They have had it now for 10 days and insist I delete my apple account before they will look at it (even though the battery is the problem) I rang them and they said they would ask the technician if I could just give my passcode but then said no. So 10 days no further forward. Had to delete my account (with all the hassle that causes) Will never use them again”

Helpful Report

Posted 7 years ago

Hello Gary, We're sorry to learn your experience was not positive. We apologise for any delay in processing of your returned item. When the returns label is provided, we include instructions on how to remove the iCloud or Google account - this needs to be removed so we can access the device. Unfortunately as the account wasn't removed upon receipt, the process was delayed. As the iCloud account was removed, we were able to access the item and the fault was repaired. The device has been returned to you. Your patience is appreciated. Kind regards, mM CS

Posted 7 years ago

“Eexcellent service sold a few things and got same day payments”

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Posted 7 years ago

“Basically, i sent lots of dvds and books nicely packaged and collected by Hermes on the day as scheduled. I received an email from MusicMagpie stating that about half of the items were missing! How is that even possible? If the box ripped apart, they would have all gone. If the box arrived safely, they would have all been there. I didn't even bother with an investigation, how am i gonna prove I put everything in the box once it's been delivered. Shocking really, i only received half of what i was going to in terms of payment. Would have been better to take everything to the local charity shop. Lesson learnt - never us MusicMagpie again, it's a con.”

Helpful Report

Posted 7 years ago

Hello Cavit, We're sorry to learn your experience was not positive. When your order was received and checked, a number of items were missing so we could not issue payment for them. Had the parcel been damaged, this would have been noted but it was found to be intact. We notified you of the items we did not receive and continued the order without them as per your request. We're sorry it hasn't worked out on this occasion. Kind regards, mM CS

Posted 7 years ago

“Selling my phone couldn’t have been easier!”

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Posted 7 years ago

“Very prompt and professional service, fast payment and I will highly recommend Music Magpie to all.”

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Posted 7 years ago

“Bought an iPhone and it was working properly until recently there was technical deflects. I communicate with them and the customers services took 2-3 days to respond to my emails. I finally send the item and they kept quiet upon receiving the parcel. I was getting mad, sending emails and they wouldn't respond. Their customer services will stress u up, but there was One guy who was responsive. Truly not honest at all. They keep telling me that their tech-team is working late and they will look at it when they come over. It took 17 days to confirm to me that the tech-team will now look at it and they will keep in touch. After that, 5 days later, they told me that they will send a new phone since they were unable to fix the first one. So, I waited 23 days to receive the phone back. The iPhone they sent to me is good however, the camera pixel is not that good. It does not contrast the image much. If u are buying, Go Ahead, its not a big deal and u will receive what u pay for. Return is a challenge, their horrible customer service”

Helpful Report

Posted 7 years ago

Hello, We're sorry to learn your experience was not positive. We apologise for any delay in processing your returned item - unfortunately, there were slight delays due to a backlog following the festive period. We sincerely apologise for the inconvenience and frustration this caused. Your patience is appreciated. Kind regards, mM CS

Posted 7 years ago

musicMagpie is rated 4.6 based on 9,507 reviews