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musicMagpie Reviews

4.6 Rating 9,507 Reviews
92 %
of reviewers recommend musicMagpie
Company Reviews Questions Metrics Info
4.6
Based on 9,507 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read musicMagpie Reviews

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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Lynn Taylor
Verified Buyer
“great service”
Helpful Report
Posted 6 years ago
Rachel
Verified Buyer
“Great service, free to send your items. Received quoted price quickly. Easiest way to sell your phone.”
Helpful Report
Posted 6 years ago
Dawn Sant
Verified Buyer
“Very easy to use and payment paid very quickly”
Helpful Report
Posted 6 years ago
Aamir Bello
Verified Buyer
“Got paid within two working days from sending my item. Fast and efficient and also got the amount as stated exactly. Would recommend to friends and family!”
Helpful Report
Posted 6 years ago
Abbie
Unverified Reviewer
“Poor service, many mistakes, bought a tablet with charger, back of the tablet was faded and keyboard wet, but after cleaning up worked but very slow functioning so returned as was not fit for the purpose. Received an email saying my phone, yes phone, could not be accepted and was going to be returned to me, cleared up that it was not a phone I bought and returned and was sent a picture of the faded back of the tablet how I received it originally. Was returned without charger and no charge so no idea if it still functions, so emailed again, and said one would be sent to me. Nothing for a week and a bit so emailed again so get an update, apparently have ran out and did not tell me now offering me a £15 refund for a £25 charger. Outraged will never be using this company again and advise anyone else against it.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easy Transactions.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Amazing work guys”
Helpful Report
Posted 6 years ago
Lindsay Rose
Verified Buyer
“Quick easy process to trade in your old mobile will definitely use again”
Helpful Report
Posted 6 years ago
Sam Smith
Verified Buyer
“Easy to use. Not sure on the prices you get but it’s a lot easier than going to a shop etc.”
Helpful Report
Posted 6 years ago
Anthony Curtis
Verified Buyer
“Always used MusicMagpie to sell old DVD's, CD's laptops etc. despite alternative options. MusicMagpie are the originals. Always had excellent response & cash in bank. Thanks MusicMagpie.”
Helpful Report
Posted 6 years ago
James
Verified Buyer
“Excellent, efficient service - from posting all the way through to payment. Will use again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick service, easy using qr code and paid fast once item was received.”
Helpful Report
Posted 6 years ago
Samantha Wheeler
Verified Buyer
“Always quick and efficient, great communication. Fast payment”
Helpful Report
Posted 6 years ago
Larissa
Verified Buyer
“The service is great. He only problem that I had was with the parcel being picked up. I rebooked the pick up three times before giving up and just taking it to a drop off point. But otherwise would use again but would drop the parcel off to stop the hassle of rebooking over again as I had to make sure that someone was in for the whole day which was a pain the first time never mind the third time”
Helpful Report
Posted 6 years ago
David Cooper
Verified Buyer
“I found this a quick, simple and easy way to sell. Payment was prompt straight into my bank. Excellent service. Will use again.”
Helpful Report
Posted 6 years ago
Brian Russell
Verified Buyer
“Excellent service and very easy system to use”
Helpful Report
Posted 6 years ago
MC84
Verified Reviewer
“BEWARE OF THE 12 MONTH WARRANTY UPDATE: Music magpie have sent me an email asking if I am happy with the outcome of the conversation that I had over the phone yesterday. There was no conversation. Music Magpie does not care about its customers. And their “excellent rating” they have on all these fancy websites is false. 90% of their 5 star reviews are from people offloading their rubbish and they get given a few quid for it. They prey on vulnerable people. MUSIC MAGPIE SELLS FOREIGN PHONES. IF YOU PURCHASE A MOBILE FROM THEM NOT ALL PHONE SECURITY FEATURES MAY BE AVAILABLE DUE TO NON UK IMEI SERIAL NUMBERS. MUSIC MAGPIE DO NOT HONOUR THEIR 12 MONTH WARRANTY!! When me and my wife first ordered an iPhone 6 and Samsung Galaxy S7 edge we were more than happy. We paid a fair price and had no problems until recently. About 2 months ago, my phone (s7) started to randomly crash and restart but it was not frequent enough to cause concern. Over about a month It became more frequent to the point were it never made it to the home screen without rebooting itself. I sent the phone back to music magpie and they said in an email this morning that they were unable to repair the phone due to “accidental damage.” And the warranty is void. My wife then called MM asking about this so called “accidental damage” and they said there was a hairline crack on the back glass. (Profile Pic) Nonsense, when I first acquired the phone the 1cm crack was there, but it wasnt on the front screen and the phone, according to their rating system was considered “good” (the worst rated) as opposed to “very good” or “pristine”. I had a rugged case ready for it to go in, you had to get it in the right light to even see the crack as the phone is black, it didn’t bother me and the phone worked fine. But now it seems they are using their “rating system” against me. There so called 12 month warranty for “peace of mind” is a scam. I don’t normally bother leaving reviews. But I feel like I am being treated unfairly. And am extremely angry. I’m not a person of lesser morals trying to get a replacement phone because I have been reckless with mine. Yet I am being treated like one. I take care of my property and could really do without having to go through all of this. I’m not in the habit of talking my personal details on the internet, I really wish I didn’t have to, I do not want sympathy but i feel it is necessary for context of the complaint. I am disabled due to my mental health, my wife is my registered carer and I am housebound. The phone was always in its case and was used for the occasional phone call, possibly a bit of mobile gaming. It barely left my coffee table. Music magpie were made of aware of this. But the lady on the phone said there was nothing they could do. Unfortunately, I have already recommended MM to my friends and family. I will not continue to do so, unless they are willing to do the right thing. I doubt they will. I doubt they even turned it on. I await a reply, but I probably won’t get one. But if I do, please don’t insult me by telling me that I damaged my phone because I did not. It will just enrage me further. It’s such a small gesture for such a huge company to honour your warranty, but the operator was adamant nothing could be done. So you took £179.99 of my money for my phone and I got 8 months out of it. Oh, and £169.99 for my wife’s phone. Hopefully it lasts the 12 month warranty for our peace of mind. I even saw my exact phone locked to my network £149.99 the other day on your website. MY MUSIC MAGPIE EXPERIENCE HAS BEEN HORRIBLE. Thanks for nothing music magpie”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very good and always pays quickly”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very straightforward website to use however payment could be made quicker! Potentially a pickup service could be used to collect sold items”
Helpful Report
Posted 6 years ago
Charlene West
Verified Buyer
“The service was great, I felt things were well communicated every step of the way. I would recommend the service”
Helpful Report
Posted 6 years ago
musicMagpie is rated 4.6 based on 9,507 reviews
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