musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really simple and easy to use app. Better selling experience than any other company Ive used previous”

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Posted 7 years ago

“Very pleased with the service and the super fast payment would definitely recommend”

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Posted 7 years ago

“I always find MusicMagpie quick and easy to use. They make it very easy to buy and sell goods, I will continue to use them, and have already recommended MusicMagpie to friends, family and colleagues.”

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Posted 7 years ago

“Really simple to do and a bit of cash for an old phone that I didn't want any more. What's not to like?! :-)”

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Posted 7 years ago

“Ordered a phone from music magpie, did not receive a phone in the condition I ordered. They deliberately obscure the phones condition from the shopping cart and from the order confirmation email and then accuse me of ordering the wrong phone and will only refund if I pay return postage. Responses from customer care team were unhelpful, unprofessional and at times also rude. Customer complaints dept took a long time to respond but did eventually cover cost of return but only after I pointed out several areas of distance selling regulations that they do not comply with. They should give full descriptions which they do not and allow customer to correct errors in order which they do not by not giving full descriptions. Took over a week to get refund after they received the phone back. Would definitely not buy from here again, terrible company to deal with. If you want a used phone go to CEX, better phone for better price and you can see before you buy plus they give longer warranty too.”

Helpful Report

Posted 7 years ago

Hello Mark, We're sorry to learn your experience was not positive. The condition of tech items is listed underneath the price on our store, or it can be chosen from a drop down menu, depending on how the item was located. Having looked into your order, we can see that the condition of the item is Good condition. We apologise if any correspondence was unhelpful. You have been refunded for the item, and payment should have cleared with you. We're sorry it hasn't worked out on this occasion. Kind regards, mM CS

Posted 7 years ago

“Sent of some unwanted phones and they were a received and paid for in about a week! Great service!”

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Posted 7 years ago

“Quick and easy service will definitely be using musicMagpie again”

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Posted 7 years ago

“Easy to upload the items that were no longer required. Payment arrived promptly. Have recommended.”

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Posted 7 years ago

“Very easy and quick and amount as agreed. No issues.”

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Posted 7 years ago

“Very quick answer about thing to sell . Very good website.”

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Posted 7 years ago

“Great Service, easy to scan barcode system takes the effort typing titles. Brilliant No postage charge quick turnaround, and payment. I was surprised with the values and final amount.”

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Posted 7 years ago

“All very slick, though it could have been clearer that a factory reset on a Samsung S9 doesn't sign you out of Google. It meant that it needed returned and re-sent, in which time its value dropped a further £15.”

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Posted 7 years ago

“Fair price for all my old tech and games, got the money very quickly especially considering I sent my box on Christmas eve.”

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Posted 7 years ago

“Sold my wifes and my old 'phones after upgrading - got a good offer on price and money was in bank within a week of making initial contact. This was over the Xmas period too. Excellent service!!”

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Posted 7 years ago

“I ordered a nintendo 3ds grade c refurbished. I have to say brilliant service, fabulous product and the quality is excellent, nearly like new, only a couple of scratches but nothing noticeable one the nintendo is turned on. Thank you”

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Posted 7 years ago

“Easy to use and quick service”

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Posted 7 years ago

“Efficient, fast service.”

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Posted 7 years ago

“Easy to scan and send all my items, and payment processed quickly. Have used MusicMagpie three times and always pleased with the service.”

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Posted 7 years ago

“The company pays as promised and promptly.”

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Posted 7 years ago

“Effecient and clear process. Got exactly the price I was promised. Would highly recommend using MusicMagpie”

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Posted 7 years ago

musicMagpie is rated 4.6 based on 9,507 reviews