musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, simple & efficient. Does exactly what it says on the tin. 5*”

Helpful Report

Posted 8 years ago

“Amazing service really easy to use didn’t cost me a single penny including posting my items and got a considerably better price than some other sites. If I hadn’t tried it I’d say it’s to good to be true. Thanks a lot MusicMagpie”

Helpful Report

Posted 8 years ago

“Poor customer service, traded in an immaculate iphone 6, ensured it was very well packaged, musicmagpie contacted me saying the screen was cracked, reduced my offer, i declined, they returned my phone with a new crack on the screen and without my charger, emailed them, they sent cable, no plug, had to email again only to be told they had sent it for recyle!!!! My phone has now lost value due to them wasting time. what a tin can company!!!!”

Helpful Report

Posted 8 years ago

Hello, We're sorry to learn your experience was not positive. When you search for the item you want to sell, such as an iPhone 6, we state the following on our site: Don’t have a charger, accessories or the original box? Don’t worry: we’ll still buy your phone and the price won’t be affected! So a charger is not essential for sale, and we don't ask for accessories. When your item was received and tested, a crack was found on the screen of the device. A crack goes beyond the light wear and tear of a good condition item, and is in fact a fault. Because of this, the item was regraded and a revised offer was made. As the offer was rejected, the device was returned to you free of charge. We apologise that the charger was not returned to you but additional accessories are often recycled as they are not essential for sale. Kind regards, mM CS

Posted 8 years ago

“My son had saved his Xmas and birthday money for his iPhone 6, the price was great, delivery was packaged well and on time- tracking was spot on too! The actual handset although listed as 'good' was totally immaculate!!!!!! Have recommended to 3 people already. 10/10 service and product.”

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Posted 8 years ago

“Music magpie has made me happy by both being a great seller and very cheap”

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Posted 8 years ago

“Finally received my payment after i had to contact them many times because they lost my stuff in there warehouse”

Helpful Report

Posted 8 years ago

“Had to contact them many times to receive my payment but they finally did after they had lost my stuff in there warehouse”

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Posted 8 years ago

“Good communication and quick processing and payment!! Thanks”

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Posted 8 years ago

“MusicMagpie made my experience easy and enjoyable I am now looking for more things to sell”

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Posted 8 years ago

“Products came the next day and in better condition that described.”

Helpful Report

Posted 8 years ago

“This is the second time I’ve used the MusicMagpie service to sell my older phones and tablets. A really quick and easy service to use. Labels printed that allows you to post for free which is great. I posted the items and received an email 2 days later telling me money would be in my account and cleared. I went on that afternoon and it was. Great service. Will use again.”

Helpful Report

Posted 8 years ago

“Really simple to sell and speedy payment - will use again !”

Helpful Report

Posted 8 years ago

“Really quick service and helpful customer support. Would use again.”

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Posted 8 years ago

“Always great delivery times and lots of music gems for sale at very reasonable prices.”

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Posted 8 years ago

“Quick delivery and very good quality Blu-rays.”

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Posted 8 years ago

“Always great prices and products in excellent condition (pre-owned). Previously bought from these through Amazon but much cheaper to buy direct”

Helpful Report

Posted 8 years ago

“After thinking this would have been less hassle than selling my iPad through other means I was sadly proved wrong. My iPad was in good condition and sent wrapped as per instructions in original packaging complete with charger. I initially received an email saying they had received it but the product was locked. I then promptly followed the instruction to unlock the device and confirmed to music magpie this had been done. I then much to my dismay received a further email saying the screen was cracked and they would now give me £15. Conveniently for them they did not advice to take pictures before I sent the device so I cannot prove the crack ( if there actually is one) was not present before. If you’re thinking of using them to trade in any of your possessions I would reconsider as this experience has been a waste of time and effort.”

Helpful Report

Posted 8 years ago

Hello, We're sorry to learn your experience was not as positive as we'd have hoped. When your device was tested, once unlocked, a crack was found on the screen of the device, close to the home button. A cracked screen is clearly listed in the faulty specifications for the item: Damaged ports or faulty / cracked / bleeding screen As the revised offer was rejected, the device was returned to you, free of charge. Kind regards, mM CS

Posted 8 years ago

“Quick turnaround and great deal”

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Posted 8 years ago

“Because all the films that I have brought have all been good and I get it on time”

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Posted 8 years ago

“amazing prices, quality and speed! ordered an iPhone 6s for £190 and it arrived the next day, with money being tight I ordered the phone in 'good' quality. It looks brand new! I am so impressed and have been telling my friends none stop about it. Would highly recommend to anyone who is having a phone crisis like me.”

Helpful Report

Posted 8 years ago

musicMagpie is rated 4.6 based on 9,507 reviews