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myCigara Reviews

4.7 Rating 926 Reviews
92 %
of reviewers recommend myCigara
4.7
Based on 926 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Read myCigara Reviews

About myCigara:

It’s important to us that our customers feel welcome in our stores.

More than just a shop, they should be a meeting-place. As the vaping industry has grown, so too has the community surrounding vaping. Our customers are able to go into any one of our stores and have a great experience, not only with our staff, but with other vape fans.

When you walk into your local Cigara vape store, you can rest assured that you’ll be given personalised advice that’s right for you and your vaping journey. Whether you’re just starting out, or a seasoned veteran, you can rely on our staff to identify your individual needs and wants. We’ll help you make the right choices and ensure that your experience with us is a memorable, positive one.

Whether online or in-store, we strive to adhere to four key principles to ensure an optimal experience for you, our customer.

Transparency: You will receive clear, impartial, and honest advice.

Expertise: By giving you the information you need, we help you make informed decisions that are right for you.

Convenience: We make sure you get what you need, when you need it.

Experience: We strive to give you a positive experience and to be a trustworthy source for all things vaping-related.

We exist to make the UK smoke-free. That means supporting our customers to make the decisions that suit them, to help them quit smoking—and stay quit.

Visit Website

Phone:

114 263 4801

Email:

info@mycigara.com

Location:

EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way,
EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way
Blackburn
BB1 2EH

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Great customer service! I first used my cigara in December after being recommended them by a friend for speedy delivery and quality products. This led me to be surprised when after a couple of weeks my order had not arrived, however was quite understanding of any delays due to covid and it being around Christmas time. So I emailed the company for an update. I received prompt responses from Noreen, who sent out my order again. Unfortunately the coils I ordered were out of stock, received the rest of the items I’d ordered the following day and then received the coils only one day after through Royal Mail special delivery! Great customer service to turn around what could have potentially been a bad experience resulting in me not using them again. I will definitely use again following my experience and cannot wait to visit the store when they are able to open! Thank you.”
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Posted 5 years ago
“I've used Cigara ever since I discovered their shop in Bethnal Green two years ago. Fantastic deals, great customer service and prompt delivery. They go out of their way to contact me if something has gone out of stock and offer alternative options. Website is easy to navigate and I'm absolutely spoilt for choice!”
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Posted 7 years ago
“Fast delivery and very tasty as described good quality juice Will definitely recommend and use again”
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Posted 5 years ago
“I'm constantly ordering from cigara, I cannot say any negative words, the delivery always comes on time or before, always in perfect working order, no problems on ordering either it's so easy and straightforward. Products are of a high quality too.”
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Posted 6 years ago
“Excellent service. Rapid delivery!”
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Posted 6 years ago
“I was a bit hesitant about using this company as I've never heard about them before, I will be using them again, their customer service is 5 stars alone, the price for my item was cheaper here and overall got a great deal thanks mycigara 5”
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Posted 7 years ago
“Quick and easy to use.”
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Posted 6 years ago
“No problems at all, very good standard of service.”
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Posted 6 years ago
“very quick delivery.”
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Posted 6 years ago
“Very fast delivery and fantastic service!”
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Posted 6 years ago
“Excellent service, Goods arrived on time, thank you”
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Posted 6 years ago
“Postal delivery is spot on. Also the staff in Wellington Square are so friendly and welcoming I've ever come across in the four years I've been using the store”
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Posted 6 years ago
“Great service and products.”
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Posted 5 years ago
“Very good delivery and exactly what I wanted”
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Posted 6 years ago
“Speedy delivery throughout pandemic brilliant thanku”
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Posted 6 years ago
“Really good service and quick delivery. I always buy from mycigara. Excellent value for money.”
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Posted 6 years ago
“Great service fast and reliable”
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Posted 5 years ago
“The best vapes and the best service. Having to order online because of Covid 19 and the delivery has been superfast.”
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Posted 6 years ago
“Excellent service and prices. Will be happy to shop again.”
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Posted 6 years ago
“Lovely liquid, super fast delivery too. Thanks guys”
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Posted 6 years ago
myCigara is rated 4.7 based on 926 reviews