myCigara Reviews

Name: myCigara
Address: EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way, EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way, Blackburn
Rating: 4.65

4.7 Rating 904 Reviews

92 %

of reviewers recommend myCigara

4.7

Based on 904 reviews

Customer Service
Communication Channels	Email, Live Chat

About myCigara:

It’s important to us that our customers feel welcome in our stores.

More than just a shop, they should be a meeting-place. As the vaping industry has grown, so too has the community surrounding vaping. Our customers are able to go into any one of our stores and have a great experience, not only with our staff, but with other vape fans.

When you walk into your local Cigara vape store, you can rest assured that you’ll be given personalised advice that’s right for you and your vaping journey. Whether you’re just starting out, or a seasoned veteran, you can rely on our staff to identify your individual needs and wants. We’ll help you make the right choices and ensure that your experience with us is a memorable, positive one.

Whether online or in-store, we strive to adhere to four key principles to ensure an optimal experience for you, our customer.

Transparency: You will receive clear, impartial, and honest advice.

Expertise: By giving you the information you need, we help you make informed decisions that are right for you.

Convenience: We make sure you get what you need, when you need it.

Experience: We strive to give you a positive experience and to be a trustworthy source for all things vaping-related.

We exist to make the UK smoke-free. That means supporting our customers to make the decisions that suit them, to help them quit smoking—and stay quit.

Visit Website

Phone:

1302 320871

Email:

info@mycigara.com

Location:

EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way,
EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way
Blackburn
BB1 2EH

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Rebecca S

myCigara 5 star review on 18th July 2023

Tammy T

myCigara 5 star review on 19th October 2022

Fenella L

myCigara 5 star review on 23rd August 2022

Kurtis F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language:

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English

“Thank you, excellent company, good goods and fast delivery.”

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Posted 4 years ago

“Although my order was sent wrong The customer service team was straight on it to rectify the issue 😊 will definitely be ordering again from this company 😊👌”

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Posted 2 days ago

“Have shopped in stores and online. Service is always quick and online order delivered on time. Website really easy to use. In store staff friendly and helpful”

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Posted 1 week ago

Thank you for taking the time to leave us a review. We’re thrilled you’re happy with quick service, on-time delivery, an easy-to-use website, and friendly in-store staff. We look forward to serving you again soon! Warm regards, Team myCigara

Posted 1 week ago

“Excellent as always!”

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Posted 2 weeks ago

Thank you for taking the time to leave us a review. We’re thrilled you’re happy with Excellent as always! We look forward to serving you again soon. Warm regards, Team myCigara

Posted 2 weeks ago

“Brilliant service and really good value.”

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Posted 2 weeks ago

Thank you for taking the time to leave us a review. We’re thrilled you’re happy with the service and value, and we look forward to serving you again soon! Warm regards, Team myCigara

Posted 2 weeks ago

“Always friendly, efficient service be it online or in the shop.”

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Posted 1 month ago

Thank you for taking the time to leave us a review. We’re delighted to hear you had friendly, efficient service both online and in-store. We look forward to serving you again soon! Warm regards, Team myCigara

Posted 1 month ago

“Great service and product in stock when usual supplier wasn’t. I’ll be using MyCigara from now on!”

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Posted 1 month ago

Thank you for taking the time to leave us a review. We’re thrilled to hear you had a great experience and that we could have the product in stock for you. We look forward to serving you again soon! Warm regards, Team myCigara

Posted 1 month ago

“Very helpful”

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Posted 2 months ago

“Great service first time ordering online great bargains and arrived well packaged before xmas thank you”

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Posted 2 months ago

“Beyond good. What a life saver MyCigara online shopping was. I recently purchased 2x packets of vape coils. So quick, so efficient, so speedy. Always an excellent service.”

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Posted 3 months ago

Thank you for taking the time to leave us a review. We’re thrilled to hear you had a quick and efficient experience with MyCigara. Your feedback motivates us to keep delivering great service. If there’s anything else you need or any questions you have, please don’t hesitate to reach out. We’re always here to help! Warm regards, Team myCigara

Posted 3 months ago

“Great range of products at great prices and super quick delivery”

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Posted 3 months ago

“Excellent service”

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Posted 4 months ago

“Perfect thanks”

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Posted 5 months ago

“Frequently used always great service and communication. Happy to highly recommend.”

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Posted 6 months ago

“Excellent this time!!!”

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Posted 6 months ago

Thank you for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience this time! Your feedback means a lot to us and encourages our team to keep delivering the best service. If there's anything you need or any questions you have, please don't hesitate to reach out. We're always here for you. Best wishes, Team myCigara

Posted 6 months ago

“Usually prompt service”

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Posted 7 months ago

Thank you for taking the time to leave us a review. We’re glad to hear that you’ve experienced our usual prompt service. Your feedback is essential to us and motivates our team to keep striving for excellence. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Warm regards, Team myCigara

Posted 6 months ago

“Fast shipping and arrived within days with free shipping!”

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Posted 7 months ago

“Good products no complaints regular buyer”

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Posted 7 months ago

“My order was fulfilled quickly and arrived in 3 days.”

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Posted 7 months ago

“Excellent service and product. Would highly recommend.”

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Posted 1 year ago

“As it should be”

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Posted 1 year ago

Thank you for taking the time to leave us a review. We appreciate your custom and are grateful for your positive review. Your satisfaction is our priority, and we look forward to the opportunity to serve you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.

Posted 1 year ago

myCigara is rated 4.7 based on 904 reviews