“Your first order might arrive, then maybe your second and third but don’t count on being valued as an existing customer with this company and program. You will eventually become like the rest of us and get an email out of the blue telling you that they can no longer supply you and that you will get a medical consult soon. Meanwhile I’ve already changed medications once previously due to supply issues and suffered through the start up side effects, my last available order is late and I’ve received no consult as promised. I’m in total limbo yet Juniper continues to push for new customers, their FB group has posts daily of new clients excited about the start of their weightloss journey waiting for their first delivery. The company’s ethics are disgraceful and their customer support is an illusion. They would rather get your fast bucks then cut you off rather than focus on their existing customers and ensure a supply for their longer term customers.”
“Unfortunately it's not a holistic weight loss program. They sell you weight loss drugs at double the price and give you very little else in return. The TGA website reported on 21st September 2023 that practitioners should stop prescribing ozempic to new patients, to ensure people already on the medication can continue their treatment during the shortage. However, every day on the juniper Facebook group there are still new people joining daily and talking about starting their on their first week of ozempic. Juniper has clearly disregarded the TGAs advice. As a result, people who have been successfully using it for months are now being told by juniper that juniper can't supply their medicine and they will have to reduce their dose or move to a different medicine.”
“They have stop giving the doses the correct doses as per initial plans in name of shortage of the drugs. Though prices seem to be rising. Not a honest portal.....”
“I have been waiting for my refund for over two weeks now. I am in Germany. There is no way to contact the one here in Europe other than the email address. If I dont get my money back soon I will get legal help. This is appalling customer service!”
“There is no phone number to contact them on. Everything is done on email. I requested the delay an order as I was going overseas and the medication can’t be left in the sun, and first they said it was delayed, and then they stated that it’s too late to delay, 3 days later. The t st messages show that the order has not been dispatched. What a waste or $400. Really poor customer service. This company is only in it for the money. It’s available from your GP now, just go direct, and don’t waste your money, it’s much cheaper through your gp.”
“I have the impression that this organisation is only interested in selling shakes and that the whole obesity medical intervention is for publicity purposes and not a proper medical intervention as per the latest research from the States (see Dr. Fatima Cody Stanford, Harvard, amongst others) on how to treat obesity. I think that there is also a discrimination against age by the medical team.”
“My 1st delivery was left outside in the heat and rain which ruined the whole thing.
After putting in a complaint they repaced it... to again leave it outside in the heat and rain..
WTF.. seriously... it says on the box to be refridgerated but you take our $400.00 and leave our medication in the middle of summer outside my doorstep and in the rain just packed in a cardboard box with no weather protection water proof postable packaging...
Very disappointed
Won't be ordering again.
Will go to my GP's for script now.
Sally Hansen”
“This is the worse online weight loss it’s all just to take ur money it doesn’t work at all. The doctor has no idea what he is doing. Wouldn’t highly recommend it unless you wanna be scammed”
“I joined Juniper for 30 days only and YOU decided to put me into a 90 days program I didn’t requested … I tried to contact you and there is no way to get an answer back or a proper place to contact you. I let it pass because this was going to end in 3 months…
But now you are telling me you are sending another order I have not requested. I have my cabinets still full of your shakes and I DO NOT need any more shake.
Can you please cancel this un requested order and stop debiting funds from my bank account?”
“Best decision I've ever made - other than marrying my husband. I actually feel like me instead of the irrational, screaming she-bitch I'd become over the last 5 years. Also way cheaper than over-the-counter menopause relief. Just do yourself a favoour.”
“I’ve waited over a month for my first shipment. The delivery company they use has been completely unrealizable. The first order “failed” and then lost, then the second was “failed” but now apartment just sitting in a facility somewhere. But you can’t contact the company directly to figure out where it’s gone. As a first time user this isn’t acceptable”
“The whole process, support and professionalism has definitely made this journey a lot easier than i has expected. I am so impressed with my progress to date... 5 weeks and lost 6 kilo. Thankyou Juniper :)”
