My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shikha Dubey was a pleasure to work with. She was so patient and walked me through every step. We were going back and forth between two computers and she handled both like a true professional. I was glad I got her as my technical representative.”

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Posted 8 years ago

“Narender Singh I could barely hear on the phone the techs had to call me back several times. The technicians were vey helpful. Better phones would help a lot.”

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Posted 8 years ago

“Mr. Sandeep Singh worked hours and persistently until he solved my problem. He is very professional and polite. He is an expert in creative problem solving. Thank YOU! Dandeep Warmly, Katherine”

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Posted 8 years ago

“Narender Singh great job thank u”

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Posted 8 years ago

“Got it Fixed Great. Thank you, I always give others your number to call and get the best Service anywhere. Dan”

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Posted 8 years ago

“Made me feel secure that my computer did not have an viruses and I was able to block a false friend request on Facebook.”

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Posted 8 years ago

“They resolved my issues in a timely manner.”

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Posted 8 years ago

“Shubham Puri was of great help. The only thing that I don't understand is why the "calling card" doesn't engage immediately. Other than that, everything was fine.”

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Posted 8 years ago

“Narender seemed to clean out the cache and junk from my computer. I just hope it stays that way. I just wish for next time agents would be more quick and fast-responding. I found myself waiting for a while before progress ensued. That's all. Other than that, thanks.”

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Posted 8 years ago

“The technicians are always very helpful.”

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Posted 8 years ago

“My Phone Support always does a good job of cleaning up my computer and helping me with any problems I have had. I am so pleased to have a chat box to accompany the work that is being done, and to be able to watch what is happening. I have just renewed for two more years and feel that the money is well worth not having to drag my computer out to a company every time I have a problem. Thank you all for your wonderful service. Sharon Weimer”

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Posted 8 years ago

“I worked with your technician named Amritpal Singh for over an hour last evening, and he was very helpful and understanding of me and my technical problems. I highly recommend him for future work of this kind. My only issue was his command of the English language, mostly due to his (I think) Indian accent - his pronunciation of English words could use some polishing. Other than that, I was very satisfied with his assistance. Well done!”

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Posted 8 years ago

“knowledgeable, informative and efficient”

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Posted 8 years ago

“He stuck with me until he resolved the problem”

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Posted 8 years ago

“Your Service was Fantastic as nearly Always. Thank you so much”

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Posted 8 years ago

“Ashish was efficient and solved my problem. I have had excellent assistance from every technician at My Phone Support”

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Posted 8 years ago

“Sunita Arora, is a very good support tech with very good knowledge in her job. She needs a very big raise.”

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Posted 8 years ago

“I have been your customer for almost 3 years now . I really like your service . also”

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Posted 8 years ago

“I had some problems with my computer and the printer and fax, Ms. Parvan Abidi was extremely helpful and had patience with me. I am really very happy with the company Technical phone support. They did wonderful job for me yesterday to remove a very bad virus that affected my computer, and also today. I got in both days an assistance of Ms. Parvan, and she was just terrific.”

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Posted 8 years ago

“was able to help me set up & clean computer , now I able to get online I was not able to before”

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Posted 8 years ago

My Phone Support is rated 4.8 based on 3,344 reviews