Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Things went very smoothly. thank you :)”

Helpful Report

Posted 2 years ago

Hello there, Thank you for your time in sending us your kind review! I’m glad to hear that you are satisfied with your shopping experience here at Mindful. We will continue to offer the best quality products and services. :) Please do not hesitate to reach out to us if you ever have any questions or concerns. Warmest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Will not turn off without putting back on charger but works well otherwise.”

Helpful Report

Posted 2 years ago

Hi there, It’s so nice of you to leave a positive review. I’m glad to hear that your item works well. however, please email us regarding your it so we could assist you properly. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“I haven't received my order according to your tracking information my package has been sitting in your New Jersey facility since January 13th. That's 12 days funny thing the facility is only 3 hours away.. Not happy..”

Helpful Report

Posted 2 years ago

Hi Donna, Thank you for posting your feedback. I am very sorry to hear that you have not received your order yet. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“I received as pomised and found it to be rated 3. The cap will not be kept on if not held.”

Helpful Report

Posted 2 years ago

Hi Eartha, It’s so nice of you to leave a positive review. I’m glad to hear that you received your order on time. Please email us regarding your item so we could assist you properly. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“It was quick and easy”

Helpful Report

Posted 2 years ago

Hi Anthony, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Easy website to navigate, had what I wanted in stock. Fast shipping and discrete. I was disappointed in the "Surprise" gift that I purchased; cost too much for something I will never use or want.”

Helpful Report

Posted 2 years ago

Hello Al, Thank you for taking the time to send us your feedback. I'm glad to hear that you got the chance to experience our fast and discreet shipping. We want to assure you that we provide the best shopping experience here at Mindful, so I’ve gone ahead and sent you a direct message to address your concern about one of your items. Warmest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“So far all good and well”

Helpful Report

Posted 2 years ago

Hi Norman, It's so nice of you to leave a great review. We are thrilled to know that you are satisfied with your purchase. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“It is ok, but not what I expected.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting your honest feedback. I am very sorry to hear that you don't seem to be satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“My first product I ordered didn’t work so the company gave me a credit for a new product. That one was better. Thank you!”

Helpful Report

Posted 2 years ago

Hi Ethel, Thank you for posting your honest feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Customer service was exceptionally helpful”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting your feedback. I am very sorry to hear that you have not received any response from us. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Arrived without cup base. An incomplete purchase”

Helpful Report

Posted 2 years ago

Hello Richard, We appreciate your time in sending us your feedback. I’m very sorry to hear that you’re not happy with your recent purchase. I have gone ahead and sent you a direct message to address your concern. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Every time I order something I do the $6 random surprise thing but it's never been anything too interesting. It's advertised like it could be anywhere from a $5 item to a $100 item... In my 3 or 4 purchases they were all the $5 range. Silly to complain about and I'll definitely do it next time, I'm just wanting something cool!”

Helpful Report

Posted 2 years ago

Hi Nathan, Thank you for taking the time to send us your feedback. Customer satisfaction is important to us and I’m very sorry to hear that you’re not satisfied with the Mystery Item you received. I have gone ahead and sent you a direct message to address your concern. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Great - fast service!”

Helpful Report

Posted 2 years ago

Hello Lee, Thank you for your time in sending us your kind review. I'm glad to hear that you received your order quickly. We strive to serve our customers with the best quality products and services here at Mindful. Feel free to reach out to us if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Wonderful product! My wife loves it! Really spiced up our sex life!”

Helpful Report

Posted 2 years ago

Hi there, It's so nice of you to leave a great review. We are delighted to know that your wife is satisfied with her new toy. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Great stuff”

Helpful Report

Posted 2 years ago

Hello John, Thank you for taking the time to send us your kind review. Mindful offers the best quality products and services, so I am happy to know that you're satisfied with your purchase. :) If you have any questions or concerns, please do not hesitate to reach out to us. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“shipping takes to long”

Helpful Report

Posted 2 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry that shipping was not as timely as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“I never got my product please refund me immediately.”

Helpful Report

Posted 2 years ago

Hi Tara, Thank you for posting your feedback. I am very sorry to hear that you have not received your order yet. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“The product is not as good as I thought it would be! There is little to no suction! Disappointing!”

Helpful Report

Posted 2 years ago

Hello Jennifer, Thank you for sending us your feedback about the product you’ve purchased. I’m very sorry to hear that you’re not satisfied with your new toy. I’ve gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Too long for delivery”

Helpful Report

Posted 2 years ago

Hi Charles, Thank you for posting your honest feedback. I am very sorry to hear that you have not received your package on time. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“I play with 3to 4 times a week ready any time I want and no comments no drama no bulletin unlike a real woman who might not want to play when I want might complain about my profomance ect. Wasn't to expensive but works well for me”

Helpful Report

Posted 2 years ago

Hi Ronald, Thank you for sharing your gracious review. I am delighted to learn that you are very happy with your order. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

Mindful is rated 4.0 based on 2,396 reviews