Myhermes Reviews

1.2 Rating 7,025 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,025 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Myhermes deliver? How long does Myhermes take to deliver? Does Myhermes deliver on time? How is accuracy and good condition of items delivered by Myhermes?

Returns

How is Myhermes returns process?

Customer Service

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How long does Myhermes take to deliver?

Helpful Report

(1 month ago)

Myhermes normally delivers over 7 Days.

Helpful Report

(1 month ago)

63.64%

Industry Average

“ Excellent service and very friendly delivery people. Would highly recommend. ”

- P. Khalaf

“ Hermes collect all of my Amazon returns and deliver around 1 in 5 parcels we receive in total. The delivery staff are always courteous, friendly and punctual. It looks like many of the reviews are made when something goes wrong so for a balanced opinion I would look around. I personally would recommend them based on my own experience. ”

- Anonymous

“ Sometimes they can be a day later than their expected delivery, but this is only an estimate so is not usually a problem for me. ”

- PJ

Myhermes Reviews

Delivery - Average