Myhermes Reviews

1.2 Rating 7,025 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,025 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Myhermes deliver? How long does Myhermes take to deliver? Does Myhermes deliver on time? How is accuracy and good condition of items delivered by Myhermes?

Returns

How is Myhermes returns process?

Customer Service

How can I contact Myhermes? How quickly does Myhermes resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Myhermes.

How do I contact Myhermes?

Helpful Report

(1 month ago)

You can contact Myhermes by Email, Live Chat and Telephone.

Helpful Report

(1 month ago)

70.49%

Industry Average

“ Gary Smith is a regular Delivery Man for Myhermes. We have had parcels collected and delivered by him for well over year as he covers our area. Reliable, trustworthy and always a pleasure speaking to him. I have quite a lot of deliveries and collections, so I hope he doesn't leave, he provides a quality service. Would recommend to anyone. ”

- Gary Davies

“ Excellent service and very friendly delivery people. Would highly recommend. ”

- P. Khalaf

“ Unbelievable how poor the service is from Hermes Rude unpleasant person who collected the small....important...parcel One week later untraceable, uncontactable, total disinterest. This company needs publicity and new management ”

- Sally fleming

Myhermes Reviews

Customer Service - Good