Myhermes Reviews

1.2 Rating 7,030 Reviews

4 %

of reviewers recommend Myhermes

Company Reviews

Questions

Metrics

1.2

Based on 7,030 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Myhermes deliver? How long does Myhermes take to deliver? Does Myhermes deliver on time? How is accuracy and good condition of items delivered by Myhermes?

Returns

How is Myhermes returns process?

Customer Service

How can I contact Myhermes? How quickly does Myhermes resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Myhermes.

How quickly does Myhermes resolve customer queries?

Helpful Report

(10 months ago)

Greater than 67% of reviewers feedback is Myhermes takes over a week to resolve customer queries.

Helpful Report

(10 months ago)

100.00%

Industry Average

“ Our Hermes delivery driver here in Tewkesbury is DANIEL. He is EXCELLENT in EVERY WAY. He always goes the extra mile to be most helpful , very polite and cheerful even on rainy days and he is also very efficient in his work. Thank you Daniel , we do appreciate your exceptional customer service ! Karen ”

- Karen Mackay

“ Hermes was previously quite a reasonable delivery service. ”

- Regular Hermes customer

“ Brilliant customer service very polite drivers quick service always happy to help keep you informed all the way up to delivery thanks ”

- Sharron klak

Myhermes Reviews

Customer Service - Good