Nastygal Reviews

Name: Nastygal
Rating: 1.45

1.5 Rating 450 Reviews

9 %

of reviewers recommend Nastygal

Company Reviews

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Metrics

1.5

Based on 450 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

855-627-8942

Email:

hello@nastygal.com

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Nastygal 1 star review on 24th April 2022

Suzi

Nastygal 1 star review on 30th March 2022

Anonymous

Anonymous // 01/01/2019

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“Takes way way longer to ship than said. Clothes are great but it definitely took over 3 weeks to arrive, and shipping says it cleared customs in Jamaica? Not sure what that’s about considering they are based in Los Angeles”

Helpful Report

Posted 3 years ago

“I have received nice clothes from here but I have to say the ads and commercials show the most hideous clothes you could find from them.they need to show better stuff because even the ads make me not want to ever check it out again.my friends who see the commercials wouldn't even give it a chance just based on what they see there.”

Helpful Report

Posted 3 years ago

“I ordered 2 t-shirt dresses and they are nothing but 3X clothes and the jacket I ordered was a youth size I dont know how I missed that.”

Helpful Report

Posted 3 years ago

“I've been buying clothes from NastyGal for years because it's exactly up my alley style-wise. The quality of their clothing has gotten a lot worse over the years. I heard the reason is because the company was sold. Buying clothes from them is kind of a crapshoot- half the time it turns out well, half of the time it doesn't. Their shoes are pretty good, but be prepared for flimsy fabric and poorly constructed clothing.”

Helpful Report

Posted 3 years ago

“Don’t buy from Nasty Gal. It’s the type of brand that looks great online but when you get it in person you see how cheap it actually is. I was so exited for my order only to receive clothes with loose seams, cheap ass fabric, and ill fitting in certain areas. The clothes look pretty, and that’s it. As a size XS, only the sweatpants fit around my waist, but the fabric was cheap polyester. The dress I ordered was tight in the armpits and was missing seams. I won’t even go into the cheapness of the jeans. I’m so glad I didn’t order shoes. Well, back to Urban Outfitters.”

Helpful Report

Posted 3 years ago

“Quality is not good! All items look super cheap, shoes had a horrible plastic/chemical smell. Sizing is off; my size 8 T-shirt is too big even for my boyfriend. Even at 60% off I feel like I overpaid. Will not order again!”

Helpful Report

Posted 3 years ago

“Delivery was late and the package arrived torn open with one of the clothing items exposed and stained. Aside from that, he clothing was made out of very poor quality fabric. Snap buttons didn't fit each other and loose threads hanging out of seams.”

Helpful Report

Posted 3 years ago

“I just received my order and to say I’m unimpressed would be an understatement. The shoes were fine, all the shirts I ordered are so thin they’re see through, the skirts are see through, the dresses are so short I can’t move and one of them was so cheaply made I though I was sent crappy sheets. Don’t recommend.”

Helpful Report

Posted 3 years ago

“Very cheap and returns are normal. However, the clothes don’t fit true to size and some of the items in my package were different colors altogether. I wouldn’t recommend this brand, maybe stick to another store.”

Helpful Report

Posted 3 years ago

“I've ordered off this site a few times now and I do like it and costumer service had responded quickly but this last time has been unpleasant. The first attempt at this order I was sent the right boot in about 4 sizes too big so I took the money loss (sending them back is a hassle and id be paying out of pocket for the return and losing out on money anyway) I re-ordered the same boots as they came back in stock in my size along with another pair so I paid for express shipping to get them here quickly, the order was on time however, only one of the two boots were correct. The boot I was originally trying to re-order was a completely different boot in the box, I checked online and it said that it is now out of stock, so I'm assuming the warehouse out there is a complete mess or when filling the order they realized the item was out and instead of contacting me to tell me they decided to try and send a boot I didn't order, I'm now being asked to send the boot that THEY sent me back (which i'll have to pay out of pocket to return and now be out over 100 dollars because of their mistake) in order to get my refund.”

Helpful Report

Posted 3 years ago

“I was super excited to receive my package, it came in time. Unfortunately my pants had 2 holes (I understand they are small but I don't want to wear new clothes with holes in the ass of it) in it so I contacted customer service to return, they rejected my return and have given me a €3.50 refund. Really disappointed was hoping to get more bits but not worth it.”

Helpful Report

Posted 3 years ago

“I had order from here and the customer service for me was quite good and they responded to my emails very fast. But the VERY bad thing about them is that their quality of clothes is RUBBISH they have used very cheap materials and their sizing is completely off for joggers so I suggest you get a size bigger if you want to but them.”

Helpful Report

Posted 3 years ago

“The clothes are very cute. But the quality is very poor. I bought a dress which was very cute, but there was puckering on the side seam. And also I would not recommend buying the cardigan, it's really pretty but too bad the material is really itchy.”

Helpful Report

Posted 3 years ago

“The clothes from nastygal aren't too bad but there to good. There clothing wasn't that cheap and it didn't come with the best quality I thought my tackies would be fluffy but instead, they feel like a t-towel along with that the sewing isn't good. The T-shirt came pretty small but very long it also doesn't feel soft and seems like it ill peel in the wash. My bag is ok I don't hate it but the way they cut if it feels really hard and not like a soft "leather". And above all of these, the clothes stink. I wouldn't recommend and would order somewhere else, but I will still wear them because they are nice but just don't feel good for the price u are paying.”

Helpful Report

Posted 3 years ago

“Quality is terrible. I waited 2 weeks for my order to arrive. Sent the whole thing back be because the clothes were too small, ripped or stained. Absolutely terrible”

Helpful Report

Posted 3 years ago

“I got my order in the mail and was really excited to open my package. I bought because everything is on sale right now and I thought I'd give them a try but DONT make the same mistake I did! The clothes are cheap. I mean like not even putting elastics in to actually help pull the pieces over different body types.l cheap. The clothes I bought weren't flattering in the slightest. I'm returning my order. All the organza pieces I bought felt itchy. I'm pretty sure Nastygal has the same factory as Boohoo, that's were the package said it was from. I dont know if this is new information to anyone, but if I had known this before I spent my money I wouldnt have bought from them. Everything aforementioned by fellow disheartened shoppers is true. Dont spend your money here!!!!”

Helpful Report

Posted 4 years ago

“I got an order that I was super excited about but I’m going to be returning most of the items. The items for strangely and a lot of the items seemed cheap in quality, such as the body suit, skirts and shorts. For the price you’d think it’d be better quality and not so flimsy. One of the shorts wouldn’t even zip up and looking back I ordered the correct size for my body. Probably won’t be ordering from them again in the future, but the student discount is really nice!”

Helpful Report

Posted 4 years ago

“I never expected anything near good quality from this website as it’s seems to sold itself to ASOS or some other mass making brand with plastic clothing. Still disappointed with my purchase tho, love the shoes but thought they’d last at least more than a month - oh well...”

Helpful Report

Posted 4 years ago

“Had I hopes for nasty girl. Spent a lot of money, unfortunately Quilty was like boohoo and was just a hit and miss.”

Helpful Report

Posted 4 years ago

“Sooooo nothing fits right. Out of 10 items I kept 3, and I am still iffy on those three. I wear a size 2 in all brands, tops and bottoms. I ordered four pairs of bottoms in size two and they all fit me like the 00’s I have in my drawer. Tops literally fit me like a kids shirt and I wear a size xs/s in other brands. The “ones size fits all” belt is super big on me and has no holes to snap it in to when I get it all the way around my waist. They also some how lost my order at one point / no confirmation email and I had to message them on twitter being I couldn’t email them without an order number? So sick of not being able to pick up the phone and just talk to someone. 10/10 straight up not having a good time, bro.”

Helpful Report

Posted 4 years ago

Nastygal is rated 1.5 based on 450 reviews