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Nathan James Reviews

4.7 Rating 806 Reviews
91 %
of reviewers recommend Nathan James
4.7
Based on 806 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How do I contact Nathan James?
(2 weeks ago)
You can contact Nathan James by Telephone, Email and Live Chat.
(2 weeks ago)
92.31%
Industry Average
Nathan James customer service is PHENOMENAL! Amanda was quick (< 1 hour) to respond to my question and solved my issue beyond my expectations.
- Andrea
I contacted Nathan James customer service and I had the please of speaking with Anne.
- Alondra
Best customer service ever!!! I emailed them seeking some help and within 30 mins they responded. They even followed up after I didn't reply to their email to check in to make sure everything was OK. After several email exchange my question was answered. What stood out to me their type of response. You can tell based on their email that they truly care about the customer.
- An Ho