Nathan James Reviews

4.7 Rating 739 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How do I contact Nathan James?

Helpful Report

(1 week ago)

You can contact Nathan James by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

89.58%

Industry Average

“ The service was absolutely excellent. We had a small issue with a crack in our table during delivery. Not only did NJ send us a new table, they even sent a personalized box of chocolates to apologize for the inconvenience. Everyone was so kind and helpful, and we love the quality and style of our table! ”

- Anonymous

“ Nathan James’ customer service truly lives up to the title of Customer Happiness. ”

- Vivian

“ Nathan James’ customer service truly lives up to the title of Customer Happiness. ”

- Vivian

Nathan James Reviews

Customer Service - Good