Nathan James Reviews

4.7 Rating 727 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 727 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How do I contact Nathan James?

Helpful Report

(3 weeks ago)

You can contact Nathan James by Email, Telephone and Live Chat.

Helpful Report

(3 weeks ago)

88.76%

Industry Average

“ I am blown away by the customer service I have received. I have never been more impressed with an organizations customer service! Big shout out to Susanne, who made my issue quick and easy. I cannot say enough. ”

- Kelly W

“ Nathan James is my go-to for current pieces, good quality and great prices! Their customer service is excellent, truly above and beyond. Their products ship promptly and assembly is so simple! ”

- Anonymous

“ My customer service experience was nothing short of perfect. ”

- Anonymous

Nathan James Reviews

Customer Service - Good