Nathan James Reviews

4.7 Rating 706 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How do I contact Nathan James?

Helpful Report

(1 week ago)

You can contact Nathan James by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

90.79%

Industry Average

“ Nathan James furniture is great quality at a reasonable price point. Our credenza had a small defect and our customer service representative Ricardo promptly responded and assisted us by sending a new credenza. They also followed up by sending us chocolate! Probably the best customer service I’ve ever experienced. I will definitely be using this company again! ”

- Anonymous

“ So pleased with the quality of the outdoor patio set, and even more pleased with Nathan James customer service. Absolutely will be buying more products from the company. ”

- SP

“ We reached out to the customer service team with images of the damage, and they swiftly shipped us a replacement table. ”

- Lex

Nathan James Reviews

Customer Service - Good