Nathan James Reviews

4.7 Rating 785 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 785 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How do I contact Nathan James?

Helpful Report

(2 days ago)

You can contact Nathan James by Email, Telephone and Live Chat.

Helpful Report

(2 days ago)

92.70%

Industry Average

“ Amazing Customer Service. ”

- Tim

“ After my issues with the color and small damages on arrival, Nathan James customer service was so incredibly helpful at resolving the issue! They made sure I received replacements and were so responsive throughout the entire process, ensuring I was satisfied! I really appreciated how it was handled and will absolutely buy from them again! ”

- Sumita Molaie

“ The company has exceptionally responsive customer service and high quality products. ”

- Anonymous

Nathan James Reviews

About Nathan James:

Customer Service - Good