Nathan James Reviews

4.7 Rating 810 Reviews

91 %

of reviewers recommend Nathan James

4.7

Based on 810 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How do I contact Nathan James?

Helpful Report

(3 weeks ago)

You can contact Nathan James by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

91.67%

Industry Average

“ I had a bad experience with their product, but proactive customer service made it a little better after I received a partial refund for the product. ”

- Priscilla

“ OUTSTANDING SERVICE! No hassle, no excuses type of returns. Leo was the best. He helped me get store credit for an item that arrived damaged. Thank you so much. ”

- Anonymous

“ The white panels of this dresser chip paint SO easily like just from touching it. And in general it feels flimsy. We have a couple of other pieces from Nathan James that we love but this one is so far the worst. - Update - After talking with Nathan James they helped kindly sort through my issues and came up with a solution that helped. Their customer service is always top tier! ”

- Emily

Nathan James Reviews

About Nathan James:

Customer Service - Good