Nathan James Reviews

4.7 Rating 801 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 801 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How do I contact Nathan James?

Helpful Report

(3 weeks ago)

You can contact Nathan James by Telephone, Live Chat and Email.

Helpful Report

(3 weeks ago)

93.51%

Industry Average

“ Best customer service ever!!! I emailed them seeking some help and within 30 mins they responded. They even followed up after I didn't reply to their email to check in to make sure everything was OK. After several email exchange my question was answered. What stood out to me their type of response. You can tell based on their email that they truly care about the customer. ”

- An Ho

“ Great customer service. ”

- Collette Shillcutt

“ They are OK. Not as well made as I hoped. The fabric is also weird, not like leather at all. But the company had great customer service, so I appreciate that. ”

- Anonymous

Nathan James Reviews

About Nathan James:

Customer Service - Good