Nathan James Reviews

4.7 Rating 646 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 646 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Does Nathan James deliver on time?

Helpful Report

(4 weeks ago)

Greater than 97% of reviewers feedback is Nathan James normally delivers on time.

Helpful Report

(4 weeks ago)

92.31%

Industry Average

“ I've only ordered once but it was a great experience. Price was great (6-tier ladder bookshelves) and was very good quality. Don't have any feedback on customer service as I never had to contact them, but delivery was pretty quick and communication was good. I'm a fan! ”

- Kristy B

Nathan James Reviews

Delivery - Fast