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Nathan James Reviews

4.7 Rating 806 Reviews
91 %
of reviewers recommend Nathan James
4.7
Based on 806 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How quickly does Nathan James resolve customer queries?
(15 minutes ago)
Greater than 60% of reviewers feedback is Nathan James resolves customer queries within an hour.
(15 minutes ago)
92.41%
Industry Average
I contacted Nathan James customer service and I had the please of speaking with Anne.
- Alondra
Best customer service ever!!! I emailed them seeking some help and within 30 mins they responded. They even followed up after I didn't reply to their email to check in to make sure everything was OK. After several email exchange my question was answered. What stood out to me their type of response. You can tell based on their email that they truly care about the customer.
- An Ho
Great customer service.
- Collette Shillcutt