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Nathan James Reviews

4.7 Rating 805 Reviews
91 %
of reviewers recommend Nathan James
4.7
Based on 805 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How quickly does Nathan James resolve customer queries?
(1 week ago)
Greater than 59% of reviewers feedback is Nathan James resolves customer queries within an hour.
(1 week ago)
92.31%
Industry Average
Great customer service.
- Collette Shillcutt
They are OK. Not as well made as I hoped. The fabric is also weird, not like leather at all. But the company had great customer service, so I appreciate that.
- Anonymous
Amazing company! I had an issue and they resolved it right away. They were incredibly kind and understanding throughout the process. Because of their excellent customer service, I will definitely continue buying from them.
- Sandy Jimenez