Nathan James Reviews

4.7 Rating 646 Reviews
93 %
of reviewers recommend Nathan James
4.7
Based on 646 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How quickly does Nathan James resolve customer queries?
(4 weeks ago)
Greater than 48% of reviewers feedback is Nathan James resolves customer queries within an hour.
(4 weeks ago)
91.74%
Industry Average
Customer service was extremely polite and helpful, I had a small issue with my product from an Amazon order & the Nathan James associate reached out to me and did more than necessary to make things better. Overall 10/10 customer service and I am extremely satisfied 😊 Nathan James does an amazing job communicating with customers
- Anonymous
I have never experienced better customer service than I have with Nathan James.
- Winnie
exceptional quality and customer service
- Anonymous