Nathan James Reviews

4.7 Rating 796 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How quickly does Nathan James resolve customer queries?

Helpful Report

(1 week ago)

Greater than 64% of reviewers feedback is Nathan James resolves customer queries within an hour.

Helpful Report

(1 week ago)

93.29%

Industry Average

“ Customer service is really what sets a company apart from the rest, and what will bring clients back. ”

- Cindy

“ I recently ordered the Metal 5-Shelf Arched Bookshelves in Oak (Set of 2) and encountered an issue with my order. Amanda from Customer Service promptly reached out and handled the situation in a timely, professional, and effective manner. I truly appreciate the responsiveness and commitment to resolving the matter quickly. Excellent customer support experience. ”

- Colin

“ I am so impressed with the speed and efficiency of the customer service. ”

- Janet

Nathan James Reviews

About Nathan James:

Customer Service - Good