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Nathan James Reviews

4.7 Rating 769 Reviews
92 %
of reviewers recommend Nathan James
4.7
Based on 769 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How quickly does Nathan James resolve customer queries?
(3 weeks ago)
Greater than 53% of reviewers feedback is Nathan James resolves customer queries within an hour.
(3 weeks ago)
90.98%
Industry Average
Amazing Fantastic phenomenal customer service ! Professional fast and amazing process from beginning to finish . Thank you again for our beautiful tv console … also big thank you for the delicious chocolates . Will spread the word and will be purchasing again !!!!
- Anonymous
After writing my first reivew, the Customer Service team followed up with me to offer options to help better my experience. I am very pleased with their responsiveness and customer service.
- Taylor Campbell
Camille gave me amazing customer service as I was having troubles with delivery.
- John