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Nathan James Reviews

4.7 Rating 815 Reviews
91 %
of reviewers recommend Nathan James
4.7
Based on 815 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How quickly does Nathan James resolve customer queries?
(5 days ago)
Greater than 45% of reviewers feedback is Nathan James resolves customer queries within an hour.
(5 days ago)
91.93%
Industry Average
Excellent customer service
- Alice
I had a bad experience with their product, but proactive customer service made it a little better after I received a partial refund for the product.
- Priscilla
OUTSTANDING SERVICE! No hassle, no excuses type of returns. Leo was the best. He helped me get store credit for an item that arrived damaged. Thank you so much.
- Anonymous