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Nathan James Reviews

4.7 Rating 816 Reviews
91 %
of reviewers recommend Nathan James
4.7
Based on 816 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How quickly does Nathan James resolve customer queries?
(2 weeks ago)
Greater than 45% of reviewers feedback is Nathan James resolves customer queries within an hour.
(2 weeks ago)
91.98%
Industry Average
I had some issues so i reached out. I didn’t even buy it from their website and got it from Home Depot. I was about to connect with Esme. She went above and beyond and fixed the issue right away. I’m so grateful and very satisfied. I didn’t expect this level of customer service. Thank you!
- Katie Moon
Excellent customer service
- Alice
I had a bad experience with their product, but proactive customer service made it a little better after I received a partial refund for the product.
- Priscilla