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Nathan James Reviews

4.7 Rating 785 Reviews
92 %
of reviewers recommend Nathan James
4.7
Based on 785 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How quickly does Nathan James resolve customer queries?
(2 days ago)
Greater than 53% of reviewers feedback is Nathan James resolves customer queries within an hour.
(2 days ago)
92.70%
Industry Average
The cabinets are gorgeous, and the service was exceptional.
- Osiris Watson
Customer service is very responsive.
- Crystal
So often it’s impossible to even reach a live person, but to offer the replace the unit without cost is customer service no longer seen.
- Paul Tuleja