Nathan James Reviews

4.7 Rating 756 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 756 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Popular Questions:

Delivery

How does Nathan James deliver? How long does Nathan James take to deliver? Does Nathan James deliver on time? How is accuracy and good condition of items delivered by Nathan James?

Returns

How is Nathan James returns process?

Customer Service

How can I contact Nathan James? How quickly does Nathan James resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Nathan James.

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

Visit Website

How quickly does Nathan James resolve customer queries?

Helpful Report

(4 days ago)

Greater than 52% of reviewers feedback is Nathan James resolves customer queries within an hour.

Helpful Report

(4 days ago)

90.91%

Industry Average

“ Customer service was top notch! We ordered a tv stand and didn’t end up loving the color we chose. Customer service was incredible in helping us exchange it and tracking our replacement along the way. Thank you to Glaiza for all of your help! I hope I’ll definitely shop here again. ”

- Anonymous

“ Excellent customer service. ”

- Amy

“ Quality is great for price and customer service is top-tier ”

- Trisha

Nathan James Reviews

About Nathan James:

Customer Service - Good