Nathan James Reviews

4.7 Rating 717 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 717 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Popular Questions:

Delivery

How does Nathan James deliver? How long does Nathan James take to deliver? Does Nathan James deliver on time? How is accuracy and good condition of items delivered by Nathan James?

Returns

How is Nathan James returns process?

Customer Service

How can I contact Nathan James? How quickly does Nathan James resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Nathan James.

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

Visit Website

How quickly does Nathan James resolve customer queries?

Helpful Report

(1 day ago)

Greater than 51% of reviewers feedback is Nathan James resolves customer queries within an hour.

Helpful Report

(1 day ago)

88.75%

Industry Average

“ Customer service with Nathan James is exceptional. ”

- Anonymous

“ They have earned my future business as a stager and an Airbnb owner… They have an exceptional customer service, which is incredibly important to me. ”

- Kim Chamberlain

“ I’m 79 years old and have had the opportunity to work with customer service representatives regarding various product issues over the years! The person I worked with at Nathan James was amazing! Devy is her name and she not only resolved an initial problem I had with four (4) bar stools, she later was able to give me directions on how to correct an issue I had putting them together! She is with out a doubt the most patient, understanding and helpful person perdon Nathan James could ever want to have as an employee. ”

- Edwin Jacob

Nathan James Reviews

Customer Service - Good