Login
Start Free Trial Are you a business? Click Here

Nathan James Reviews

4.7 Rating 757 Reviews
92 %
of reviewers recommend Nathan James
4.7
Based on 757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Nathan James.
Read Nathan James Reviews

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

Visit Website
How long does Nathan James take to deliver?
(4 weeks ago)
Nathan James normally delivers within 5 Days.
(4 weeks ago)
A

Delivery - Fast

100.00%
Industry Average
Super quick delivery and amazing value for the price!
- Anonymous
I have nothing but great things to say about this company! The delivery is quick and the quality of the cabinets I purchased are great. I had a dilemma and called customer service and i spoke with Kelly. she was so incredibly sweet and really helped me out. will be buying future furniture here!! Thank you! -Carly
- Carly
I had an amazing experience with the customer service team! Not only did they respond promptly to my initial email regarding missing parts and brackets for my bathroom hardware - I'm the one who lost those parts - but they also followed up diligently even after the delivery to ensure everything was resolved to my satisfaction.
- Yi