Nathan James Reviews

4.7 Rating 648 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 648 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How long does Nathan James take to deliver?

Helpful Report

(1 week ago)

Nathan James normally delivers within 5 Days.

Helpful Report

(1 week ago)

92.31%

Industry Average

“ One of the items I ordered came with a tiny scratch and I reached out about an exchange and they could not have made the process easier! Taylor assisted me and I was blown away by not just quick response and stellar customer service, but also going above and beyond as to check in with me through the entire delivery process. ”

- Adela

“ Delivery was excellent. Your furniture is very well constructed. Your prices are reasonable. ”

- Anonymous

“ Very happy with the bar stools. Fast delivery, easy assembly, look great! ”

- Jon

Nathan James Reviews

Delivery - Fast