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Nathan James Reviews

4.7 Rating 753 Reviews
92 %
of reviewers recommend Nathan James
4.7
Based on 753 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How does Nathan James deliver?
(4 weeks ago)
Nathan James delivers items by Courier and Postal Service.
(4 weeks ago)
A

Delivery - Fast

100.00%
Industry Average
I had an issue with a delivery address they swooped in, took care of it and Were able to do everything that Amazon, Wayfair or any of the other stores could’ve ever done … super impressed… The chairs are awesome.
- Kim Chamberlain
I was told a new bookcase would be sent free of charge with no need to send back the one I had!!! Holy Moly! We were delighted with all aspects of this purchase: delivery and follow up, customer service, price point, quality of bookcase, and easy to follow assembly directions.
- Anonymous
Love this set! First off the stools were packed with care, quick delivery and quality is exceptional! I’m very happy with my purchase. Stools look exactly like the photos.
- Marissa