Nathan James Reviews

4.7 Rating 768 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How does Nathan James deliver?

Helpful Report

(2 weeks ago)

Nathan James delivers items by Courier and Postal Service.

Helpful Report

(2 weeks ago)

100.00%

Industry Average

“ The customer service I received today from Amanda was amazing. She has been so kind and understanding in helping me resolve some issues with what we ordered. Her attention to detail and updating me on status of delivery was amazing!!! I can’t speak highly enough of her professionalism and kindness. Thanks to Amanda for her assistance. ”

- Anonymous

“ The service was absolutely excellent. We had a small issue with a crack in our table during delivery. Not only did NJ send us a new table, they even sent a personalized box of chocolates to apologize for the inconvenience. Everyone was so kind and helpful, and we love the quality and style of our table! ”

- Anonymous

“ She also knew I wasn’t available at the delivery address very frequently and she made sure I was in town to accept delivery and followed up to ensure I was happy with the replacement. ”

- Jamie Barrett

Nathan James Reviews

About Nathan James:

Delivery - Fast