Nathan James Reviews

4.7 Rating 706 Reviews

92 %

of reviewers recommend Nathan James

4.7

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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How does Nathan James deliver?

Helpful Report

(1 week ago)

Nathan James delivers items by Courier and Postal Service.

Helpful Report

(1 week ago)

100.00%

Industry Average

“ I have nothing but great things to say about this company! The delivery is quick and the quality of the cabinets I purchased are great. I had a dilemma and called customer service and i spoke with Kelly. she was so incredibly sweet and really helped me out. will be buying future furniture here!! Thank you! -Carly ”

- Carly

“ I had an amazing experience with the customer service team! Not only did they respond promptly to my initial email regarding missing parts and brackets for my bathroom hardware - I'm the one who lost those parts - but they also followed up diligently even after the delivery to ensure everything was resolved to my satisfaction. ”

- Yi

“ Beautiful, affordable products. Relatively fast delivery. Excellent customer service. This will be our new go-to site for home decor. ”

- Anonymous

Nathan James Reviews

Delivery - Fast