National Lamps and Components Reviews

Name: National Lamps and Components
Rating: 4.57

4.6 Rating 2,311 Reviews

89 %

of reviewers recommend National Lamps and Components

Company Reviews

Questions

Metrics

4.6

Based on 2,311 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01279 459632

Email:

sales@nationallampsandcomponents.co.uk

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National Lamps and Components 5 star review on 17th June 2022

Daniel Woda

National Lamps and Components 5 star review on 24th December 2020

Michael Brooks

National Lamps and Components 5 star review on 13th December 2019

Rebecca King

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 10 'Crompton' strip lights. The bulbs came quickly, well packed, but they were not Crompton, they were Bells. I have had these before and they weren't any good, so hope these last longer. Disappointed the goods weren't as advertised, would have preferred it if they stated no brand, then I could have maybe made a different decision.”

Helpful Report

Posted 8 years ago

Dear Karen, Many thanks for taking the time to give us a review. We are sorry to hear that you were disappointed, however we can assure that these are high quality products, as expected. We would not sell anything less. Thanks and regards, National Lamps and Components

Posted 8 years ago

“items out of stock so haven't received them so can't write a review”

Helpful Report

Posted 8 years ago

Hi Richard, Please accept our apologies for the delay with your order. The review email is automated. Your order is due into us 28th September. We hope once you have received your order you would kindly revise your review. Thanks and Regards National Lamps and Components

Posted 8 years ago

“Faux pas! Begging email requesting a review arrived before consignment, whose status from Fedex is "Goods Not Received At Del Depo"! Silly PR mistake. Order only made 4 days ago and it is a Bank Holiday weekend, so not actually late yet, but not looking good.”

Helpful Report

Posted 8 years ago

Hi Michael, We are sorry to hear you felt you needed to leave us a negative review. The email requesting to leave a review is automated. Your order should be out for delivery tomorrow with FedEx. We hope once you receive your order you can amend your review. Thanks and Regards National Lamps and Components

Posted 8 years ago

“You advised that the two items I had ordered are out of stock but gave me only a vague indication of when they would be back in stock and you would deliver. You should have included a clear option to cancel my order.”

Helpful Report

Posted 8 years ago

Hi Richard, Thank you for leaving us a review, we are sorry for the inconvenience with your order. When an item is out of stock we email to say 5-7days delivery, then when we get a confirmed date we email with a delivery date. Your order has now come into stock before the 5-7days so you would not of received the email. Your order will be sent out today and we will email you tracking details when available. We hope this has restored your faith in using us in the future again. Thanks and Regards National Lamps and Components

Posted 8 years ago

“This item I order turned out to not be in stock, despite the website showing that it was. It was very easy to get in touch and cancel my order and receive a refund.”

Helpful Report

Posted 8 years ago

Hi Henry, Many thanks for your review, please accept our apologies for any inconvenience. Unfortunately we are not able to show live stock levels at the moment. We are currently looking into this. We do hope to hear from you again soon. Thanks and Regards National Lamps and Components

Posted 8 years ago

“Received the goods in good time, but was disappointed when emailed to say that the items do not fit and was looking for advise if you had an alternative size and as of yet have not had a reply,. Have now returned these items with a note instead regarding replacements or refund.”

Helpful Report

Posted 8 years ago

Hi Liz, Many thanks for your feedback. We are sorry to hear the tubes did not fit. We did not receive an email this is why you did not receive a response. We will email you today to see if we can help or alternatively issue you a refund when we receive your order back to us. Thanks and Regards National Lamps and Components

Posted 8 years ago

“We haven't received the products yet! so writing a review may have to wait. Please can you find out where our order is?”

Helpful Report

Posted 9 years ago

“We haven't received the products yet! so writing a review may have to wait. Please can you find out where our order is?”

Helpful Report

Posted 9 years ago

“Fast delivery and well packaged The quality of the finish looks a bit rough but National Lamps quickly got back to me to explain why and how it is made, which goes a long way to reassuring me this is normal and shows an interest. Thank you.”

Helpful Report

Posted 9 years ago

Hi Christine, Many thanks for the review, This is the way the lamps are suppose to be, there is a 2mm gap between the lamps and outer tube and the ceramic ends, all this improves with the ventilation, the outer tubes are also fixed which makes them more stable. The lamps have always been like this and are still 118mm long and no longer at all. Our lamps life is 8,000 hours which is 60% longer than our competitors who can only offer 5,000 hours. I can assure you that the lamps performance is first class, we sell thousands of them per week without any issues. Thanks and Regards National Lamps and Components

Posted 9 years ago

National Lamps and Components is rated 4.6 based on 2,311 reviews