National Lamps and Components Reviews

Name: National Lamps and Components
Rating: 4.57

4.6 Rating 2,311 Reviews

89 %

of reviewers recommend National Lamps and Components

Company Reviews

Questions

Metrics

4.6

Based on 2,311 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01279 459632

Email:

sales@nationallampsandcomponents.co.uk

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National Lamps and Components 5 star review on 17th June 2022

Daniel Woda

National Lamps and Components 5 star review on 24th December 2020

Michael Brooks

National Lamps and Components 5 star review on 13th December 2019

Rebecca King

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bulb was smashed in the packet on arrival. They wanted me to post the bulb back to them at my own expense before issuing a refund.”

Helpful Report

Posted 1 year ago

Hi Paul Many thanks for your message Can we just make sure that your message actually relates to order number NLC-0722-82204 as this order was for a ballast and was cancelled and refunded on the 28th of July?

Posted 1 year ago

“i have still not recieved my lamps tho its paid over a month ago”

Helpful Report

Posted 1 year ago

Hi Alim Many thanks for your order Unfortunately this item is obsolete but please see the following link for an alternative that we have in stock at a cheaper price: https://www.nationallampsandcomponents.co.uk/commercial-and-domestic-led-lighting/led-t8-and-t5-tubes/energizer-led-tube-6ft-30w70w-3000lm-6500k-daylight-s9915 Please advise how you wish to proceed with the order Sorry for any inconvenience that this may cause Many Thanks National Lamps and Components www.nationallampsandcomponents.co.uk Stadium Way Harlow Essex CM19 5FG Registered Office: Manufactory House, Bell Lane, Hertford, SG14 1BP Registered in England & Wales No. 994025 Please consider the environment before printing this Email

Posted 1 year ago

“I did not make a purchase as you did not have the item I required due to it being discontinued!”

Helpful Report

Posted 1 year ago

Hi Pat Many thanks for your message We did email you back offering an alternative but we are still waiting for your reply

Posted 1 year ago

“I did not receive my order.”

Helpful Report

Posted 2 years ago

“Did not manage to obtain what I was after. Placed the order online, which was accepted. Then received an email stating that the lamp was obsolete. My refund was processed efficiently, but why have orderable items on the website that are obsolete? - this is a waste of everyone's time.”

Helpful Report

Posted 2 years ago

Hi Many thanks for your message Sorry to hear about your negative review We do not operate a live stock system on our site and this can lead to discrepancies. Sorry for any inconvenience that this may cause

Posted 2 years ago

“Ordered on 17th December not delivered phoned on the 4th January Told to phone next week,”

Helpful Report

Posted 2 years ago

Hi Tony Many thanks for your message Sorry to hear that you have not received your order This has been caught up in the Christmas post Would you like us to send out free of charge replacements? Sorry for the delay and any inconvenience that this may cause

Posted 2 years ago

“Please can you let me know when the lighting will be delivered please.”

Helpful Report

Posted 2 years ago

Hi Darren, Apologies for the delay. We will send out your order again and will refund you for the carriage charge.

Posted 2 years ago

“Item has not been recieved .”

Helpful Report

Posted 2 years ago

Hi Chris Many thanks for your message Our normal supplier for this product has completely run out of stock just recently but we have managed to source them from elsewhere They are over in Europe so please allow a further 7-10 days approximately for delivery Please advise how you wish to proceed with the order Sorry for the delay and any inconvenience that this may cause

Posted 2 years ago

“I have not received my order!”

Helpful Report

Posted 2 years ago

Hi Jayne Many thanks for your email The item is listed as a preorder on the website and is due into us tomorrow You should see this the beginning of next week Sorry for the delay and any inconvenience that this may cause

Posted 2 years ago

“Asking for a review before the item has arrived, ordered 6th May, due 1st June. Hardly express!”

Helpful Report

Posted 2 years ago

Hi Myles Many thanks for your email Unfortunately the company that sends out the emails do this automatically after a number of days Sorry for any inconvenience that this may cause

Posted 2 years ago

“Pretty rubbish really as it been over 2 weeks and I haven’t received my item ??? Disappointing!!!”

Helpful Report

Posted 3 years ago

“Orded one bulb and paid for it three weeks ago to be told the next day it will be delivered in May 😡😡😡 not very happy don't think I will be using again”

Helpful Report

Posted 3 years ago

“Until now I haven't recieved my order yet almost a month now due to stock issues.”

Helpful Report

Posted 3 years ago

“Haven't received the lights yet, have had no update as to why, yet money taken out of bank and asking for product reviews.”

Helpful Report

Posted 3 years ago

“I haven’t received my order”

Helpful Report

Posted 3 years ago

“I’m being asked to submit a review of items which haven’t arrived; that’s going to be a touch tricky.”

Helpful Report

Posted 3 years ago

“Took my money in an instant, still waiting for my lightbulb.”

Helpful Report

Posted 3 years ago

“Ordered a bulk order to satisfy orders, stick was showing as in stock. Received an email couple of days late sautéing their system wasn’t live so dosnt show live stick levels. Was told 5-7 days for delivery. After 2 weeks still not received so contacted them to be told that they were expecting delivery a few days later. I explained that maybe a courtesy email or call even would have been appreciated so we can keep our customers updated. No interest shown what so ever. Very quick to take money though 🤔”