National Lamps and Components Reviews

Name: National Lamps and Components
Rating: 4.57

4.6 Rating 2,311 Reviews

89 %

of reviewers recommend National Lamps and Components

Company Reviews

Questions

Metrics

4.6

Based on 2,311 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01279 459632

Email:

sales@nationallampsandcomponents.co.uk

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National Lamps and Components 5 star review on 17th June 2022

Daniel Woda

National Lamps and Components 5 star review on 24th December 2020

Michael Brooks

National Lamps and Components 5 star review on 13th December 2019

Rebecca King

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received goods nine days after placing the order”

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Posted 6 years ago

“Not received yet”

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Posted 6 years ago

“As I am still waiting for delivery of the product I unable to comment. If it ever arrives perhaps I will be in a better position to judge. Still awaiting delivery.”

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Posted 6 years ago

“My order never arrived.”

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Posted 6 years ago

“When I viewed your website, it stated that the item I wished to purchase was in stock. Once you had taken payment, you sent me an e-mail advising me that the item was in fact not in stock, but that I might receive it some time in the future. I do not find that impressive at all.”

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Posted 6 years ago

“I am waiting for a reply to my complaint that the item supplied is not fit for purpose.”

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Posted 6 years ago

“The lamps advertised were out of stock and have still to be despatched”

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Posted 6 years ago

“You took payment, but you did not have stock & I am still awaiting delivery !!”

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Posted 6 years ago

“I ordered some bulbs - paid for them -told they were in stock and were going to be dispatched then got an email advising no longer available. Not a good service.”

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Posted 6 years ago

“Haven't received the items, order taken then advised out of stock.”

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Posted 6 years ago

“I ordered 2 x Powertronic ballasts PT-FIT 70/240. They arrived within the 2/3 days but upon openeing the ballasts 1 was the right ballast and the other was for a 35W not a 70W !!!! I cant understand how someone can pick 2 different ballasts as the 35W on has a purple cover for the connections and the 70W ballast has the same colour cover as the rest of the unit.I could maybe understand it if they both looked the same.Very disappointed to say the least!!”

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Posted 6 years ago

“I made an order for light fitting and paid for express delivery at 9.00 am and at 4.30pm in afternoon received email to say item was not available Rang to talk to someone, who could not find my order very bad customer service I run a large construction electrical company and booked electricians to carry out the electrical works using these light fittings which cost me as company £400.00 due to being let down”

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Posted 7 years ago

“I not yet received the lamps yet.”

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Posted 7 years ago

“it hasn't arrived yet although you have taken payment!”

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Posted 7 years ago

“Items didn't arrive”

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Posted 7 years ago

Hi Peter, Please email us at sales@nlandc.co.uk if you order has not arrived, there will be a slight delay this time of year. Many thanks National Lamps and Components

Posted 7 years ago

“Still awaiting order, which was paid for 11 days ago. No communication regarding progress of the order or the offer of a refund.”

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Posted 7 years ago

Hi John, We are very sorry to hear you have not received your order yet, our system says your order was dispatched on 21st November. Delivery 2-3 Days with Royalmail. Many thanks National Lamps and Components

Posted 7 years ago

“The items have not yet been delivered.”

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Posted 7 years ago

Hi, Please can you contact us at sales@nlandc.co.uk and we will be happy to look into this for you, Thanks and Regards National Lamps and Components

Posted 7 years ago

“The bulb I received was cracked around the the pin connecter, so never got to use it.”

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Posted 7 years ago

Hi Sue, We are very sorry to hear you recieved a broken lamp. It is very possible for lamps to be damaged in transit. If you email us at sales@nlandc.co.uk , we can get this resolved for you. Thanks, National Lamps and Components

Posted 7 years ago

“Lamp stopped working after just two weeks. Nothing else to add.”

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Posted 7 years ago

Hi Alexandru, We are very sorry to hear your lamp has failed early. Please email us at sales@nlandc.co.uk and we will issue you a replacement lamp. Thanks and Regards National Lamps and Components

Posted 7 years ago

“Tried to charge an extra 15 pounds saying try at the bulb labeled as a 3ft bulb was unexpected long at 3 ft and would cost. Extra. Then failed to refund order and required a PayPal claim”

Helpful Report

Posted 8 years ago

Hi Raymond, As stated on the checkout if you live in the highlands or offshore there may be a extra delivery charge. This is what we get charged from the courier company. Your email was received then a dispute was opened before we could reply. We then closed the dispute and a refund was issued immediately Sorry we could not help on this occasion. If you choose to order in the future please email first for a delivery charge price to save any confusion. Thanks and Regards National Lamps and Components

Posted 8 years ago

National Lamps and Components is rated 4.6 based on 2,311 reviews