National Lamps and Components Reviews

Name: National Lamps and Components
Rating: 4.57

4.6 Rating 2,311 Reviews

89 %

of reviewers recommend National Lamps and Components

Company Reviews

Questions

Metrics

4.6

Based on 2,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01279 459632

Email:

sales@nationallampsandcomponents.co.uk

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National Lamps and Components 5 star review on 17th June 2022

Daniel Woda

National Lamps and Components 5 star review on 24th December 2020

Michael Brooks

National Lamps and Components 5 star review on 13th December 2019

Rebecca King

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant except the longest didn't have the right size mounting clips (for when fixing horizontal). See attached pics. Ones of the right are too small. Did find a work around though...”

Helpful Report

Posted 6 years ago

Hi Neil Many thanks for your review Apologies that there was an incorrect bracket in with your fitting. if you had advised us of this we would have tried to help source the correct bracket. Many Thanks National Lamps and Components

Posted 6 years ago

“My product is not yet back in stock so still waiting to try it.”

Helpful Report

Posted 6 years ago

“One of the light bulbs worked out of 2 that were delivered, which was a shame, service and commas were great, but as the maps Peters for a party I couldn’t be bothered to return a low value item.”

Helpful Report

Posted 6 years ago

Dear Customer, Thank you very much for your positive review it is much appreciated. Your custom is valued highly and I look forward to welcoming you back to www.nlandc.co.uk soon. Please use the discount code sent to you via email and feel free to share with family and friends. Many Thanks

Posted 6 years ago

“all round a good service, when asking advice about lights as we are only a small hospital I did feel that my questions were not important enough to warrant help. I have sent emails asking questions but no reply. will use you again as its very convenient however, communication needs to improve and value the small companies as well as the large.”

Helpful Report

Posted 6 years ago

“Excellent dispatch and delivery times. Good and competitive pricing. Packaging leaves a little to be desired. 20 lamps placed in the bottom of a box then completely covered with shredded paper. Packing materials choice was correct, but need to place some in the box first as well as after the item to protect it all around.”

Helpful Report

Posted 7 years ago

“Product as described but took a week to be delivered (advertised 2-5 days)”

Helpful Report

Posted 7 years ago

“It appears, judging by the claimed Lumen output, to be the brightest bulb of it's type on the market. It is the highest power consumption that I could find for this type of bulb. However a lower Lumen daylight bulb from a rival manufacturer appears much brighter to me. This bulb is not available as a daylight bulb.”

Helpful Report

Posted 7 years ago

Hi Paul Many thanks for your review Please be aware that daylight colour does appear brighter to the human eye then cool white however when tested the higher lumen output equals the brighter bulb. unfortunately this item does not yet come in a daylight version. Many Thanks National Lamps

Posted 7 years ago

“Product arrived quickly and was well packaged. However I had to take it apart and bend one of the contacts before I could get the bulb to light.”

Helpful Report

Posted 7 years ago

“The size of the package conveying a tiny 15w bulb was ridiculous as was the cost of the postage”

Helpful Report

Posted 7 years ago

Hi Eileen Many thanks for your review, We apologize if sometimes the packaging is excessive however we try our best to make sure our items reach our customers in one piece. Delivery charges are set on the site @£3.32 net for anything under 4ft and this amount does not cover amount we are charged from our couriers, however understand can be more then the item you require. We hope this experience has not put you off from using us again in the future and we look forward to working with you again Many Thanks

Posted 7 years ago

“Units were ok but took rather longer than expected to arrive.”

Helpful Report

Posted 7 years ago

Hi Chris Many thanks for your review, We apologies for the slight delay in your items reaching you, we have an estimated delivery time of 2-3 days and our couriers usually manage to deliver the items in this time however on rare occasions their are some delays and we apologies for this. Hope this has not put you off from using us again in the future Many Thanks

Posted 7 years ago

“Very quick on delivery. Unfortunately I ordered the wrong bulbs. Right in shape etc but I ordered industrial and it is for my home. Therefore still looking. John”

Helpful Report

Posted 7 years ago

“Not Happy still await copy invoice as request other wise you would of received 5 stars”

Helpful Report

Posted 7 years ago

“Although the item appeared on the web site two days after ordering and paying for the item, I received an email apologising saying that they could no longer get the item and it should not have been on the site. The money was refunded in full the same day. Would use them again as I would be confident that if there should be problem again they would deal with it promptly.”

Helpful Report

Posted 7 years ago

“confusion on delivery as items ordered were packed in a box labelled up with a totally different product on ringing the company no one was able to answer our query and the promised ring back never came we then opened the delivered container only to find it had our items inside”

Helpful Report

Posted 7 years ago

“I had ordered for 2 Cables and I have only received 1 so far and still waiting for the next cable, Kindly check and let me know when I will receive the next cable please.”

Helpful Report

Posted 8 years ago

“The product is good and well priced. The order was accepted when out of stock which is not ideal since the money had been taken.”

Helpful Report

Posted 8 years ago

“Still waiting for my delivery”

Helpful Report

Posted 8 years ago

“Very quick delivery but there is a problem - wrong item delivered.”

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Posted 8 years ago

“Very disappointed that website shows 'out of stock' products as in stock and then can't fulfill deliveries.”

Helpful Report

Posted 8 years ago

“good service via yourselves but don't use royal mail though - am sure am not the only one to confirm that that they take ages and are un-reliable e.g. 3 days in and delivery is still sitting in a ware-house today. Christmas I know but royal mail will sit on this stuff even though they get it at 7am in the morning. 21-DEC-2016 06:56 Ready For Delivery Dundee East DO 21-DEC-2016 06:35 Sales Order Raised 21-DEC-2016 04:34 Accepted at Inward Mail Centre Edinburgh Mail Centre 20-DEC-2016 08:45 Accepted at Outward Mail Centre Chelmsford Mail Centre 20-DEC-2016 08:45 Accepted at Outward Mail Centre Chelmsford Mail Centre 20-DEC-2016 08:45 Accepted at Outward Mail Centre Chelmsford Mail Centre 20-DEC-2016 08:45 Accepted at Outward Mail Centre Chelmsford Mail Centre 20-DEC-2016 08:45 Accepted at Outward Mail Centre Chelmsford Mail Centre 19-DEC-2016 16:17 Pre-advice Received”

Helpful Report

Posted 8 years ago

National Lamps and Components is rated 4.6 based on 2,311 reviews