“Not used this product before and it took me three attempts for it to stabilise on my WiFi. But it’s now been running for 6 days without a hiccup and I’ve recently been away and tried it from holiday and it worked great. Thank you.”
“NatureSpy, the business itself, is excellent, always fair and willing to help solve issues. And unfortunately, there always have been issues involved with the many Browning cameras I have purchased. Every one has failed after what I consider to be an unreasonably short life. Sadly, they border on being not fit for purpose.”
“I'm delighted with my new WiFi Wildcam 2. Some teething problems were quickly sorted out by email.
Captured a fox on the first night and hedgehogs on the second. The app is great with alerts and an easy to navigate timeline of captures.”
“I had an issue with an out of warranty trail camera, contacted NatureSpy who were super helpful and offered me a great deal on a new camera. Awesome company and would highly recommend if you're after a trail cam. 👌👍”
“As always, fantastic service along with so much help concerning spare parts. I thought I would have to replace the camera until I was told that they could send over the required part and for me to pay for the small postage cost.
So friendly and helpful.”
“I experienced very responsive and helpful assistance from Harry answering my endless questions before I purchased the camera which did arrive the next day as promised. As someone who grew up using a Brownie box camera this was all new technology to me but within the first few days I have accustomed myself to the various operations and processes and am now just waiting for all the local wildlife to come and show itself.”
“Good service again from NatureSpy replacing at a reduced price a faulty camera that was just out of warranty. Disappointing that this is the 3rd fault that has developed in different cameras, but a good service in dealing wit it.”
“Works better than expected, written instructions are in places what seems to be badly translated Chinese to English, better to follow the video instructions, apart from that works brilliantly and well pleased with purchase”
Hi Paul,
Glad you like the camera! The manual was written from scratch, in-house, by native speakers - no translation involved whatsoever. I wonder if there is a grammatical error somewhere that we need to correct however, so we'll look into that!
“This was my second trail camera bought from NatureSpy. Unfortunately it was defective (missing contact in battery box). Within 24 hours of notifying NatureSpy, Harry had arranged for a return label and had despatched a replacement which works very well. Excellent service.”
