“Terrible ethics and transparency, this company seems to bully clients , I purchased a few bitcoins ( sold my stocks to buy bitcoin) on Ndax hearing good things about this company. Once i purchased the bitcoins, i tried to transfer the money to my wallet, the website says it's instant transfers to my surprise the large sum i purhcased was put in limbo, and i never received my money. The next day i was contacted by a the company letting me know they can't send it to MY OWN WALLET, because THEY are protecting me from scams!
I have had no intention of doing anything other than leaving the money in my wallet. There was no sufficient evidence that was brought up by the call that someone is trying to scam me. I asked the company to send the money back to my bank, yet i got no response.
I have been waiting eversince, in the meantime they have made a few thousand dollars off of me for the conversion, and i have no control over my money.
Let this be a warning to anyone who is a serious bitcoin investor, dont invest through Ndax.”
“Horrible customer service
Thursday night I tried to transfer money back into my bank account is now Sunday and I still don’t have my mother and they haven’t been emailing me back or nothing”
“- Horrible delays in money transfer ( I lost too many great opportunities because of that, so I left).
- Horrible customer service and operations. I tried every way (chat, email, phone) and: 1) took forever; 2) they were useless.
Wouldn't fix my problem, so I cancelled my last money transfer and left.”
“I transferred EOS to Crypto.com and have not yet received any conformation, it is more than 4 hours, neither there is any deposit in crypto.com nor coins, it says on hold, I sent an email and not reply, I tried to contact by phone; asked me to leave message. Very poor customer service.”
