Neff Reviews

1.4 Rating 131 Reviews
6 %
of reviewers recommend Neff
1.4
Based on 131 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Neff.
How do I contact Neff?
(3 weeks ago)
You can contact Neff by Telephone and Email.
(3 weeks ago)
46.15%
Industry Average
Absolutely none existent customer service, horrendously poor quality.
- Anonymous
Absolutely awful customer service - faced with engineers putting in false reports and accusing us of intimidation after my husband had to tell the man to calm down as he was shouting at me! and there is no way to address them - ~I received an apology but then they quote from the very report I was complaining about.
- Sheri-lee Smith
What a dreadful company, actually advise that they won't speak to customer. They palm out their calls to poor people who work from home and are given no support. The poor people just don't know the part numbers, product details or technical information. My advice - don't buy Neff, their customers service is just awful.
- Trish