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Neff Reviews

1.3 Rating 158 Reviews
5 %
of reviewers recommend Neff
Company Reviews Questions Metrics Info
1.3
Based on 158 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

Popular Questions:

Delivery

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Customer Service

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How do I contact Neff?
Helpful Report
(1 month ago)
You can contact Neff by Telephone and Email.
Helpful Report
(1 month ago)
E

Customer Service - Bad

41.67%
Industry Average
“ There is nothing positive to say about either my induction hob or oven, both play up and less than 6months would certainly never have Neff again . Terrible customer service on top. ”
- Anonymous
“ Door is full of debris due to what I think is a design error. Customer Service is dire just robot replies. Apparently the door has been designed to be taken off as it's accepted food will fall into the vents! I understand this is quite a challenge as a call out from Neff engineers is their favoured outcome. ”
- JB
“ com/uk/service/repair/book-a-repair-online or alternatively call 0344 892 8989 to book this with our customer services. ”
- Andrew Parkhurst
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