Neff Reviews

1.3 Rating 156 Reviews

5 %

of reviewers recommend Neff

1.3

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does Neff deliver?

Customer Service

How can I contact Neff? How quickly does Neff resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Neff.

Visit Website

How do I contact Neff?

Helpful Report

(1 month ago)

You can contact Neff by Telephone and Email.

Helpful Report

(1 month ago)

41.67%

Industry Average

“ Door is full of debris due to what I think is a design error. Customer Service is dire just robot replies. Apparently the door has been designed to be taken off as it's accepted food will fall into the vents! I understand this is quite a challenge as a call out from Neff engineers is their favoured outcome. ”

- JB

“ com/uk/service/repair/book-a-repair-online or alternatively call 0344 892 8989 to book this with our customer services. ”

- Andrew Parkhurst

“ Absolutely disgusting service, we decided to go with Neff when purchasing our new kitchen because of an instore promotion with Wren, we have had to jump through a ridiculous number of hoops, whilst having provided all the necessary information. ”

- Ms Kirsty Hawkes

Neff Reviews

Customer Service - Bad