Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

New Vehicle Parts Reviews

4.4 Rating 1,970 Reviews

84 %

of reviewers recommend New Vehicle Parts

Company Reviews

4.4

Based on 1,970 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01405 810 876

Email:

newvehicleparts@gmail.com

Location:

Unit 4 Alpha CourtCapitol Park,Thorne,
Doncaster
DN8 5TZ

Write Your review

Tell us how New Vehicle Parts made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not sure why review should preceed the recipt of the product. i ordered a product and never received it and you are asking me for review. this is like cat before the horse. it would have been better to allow few weeks after receipt of product, get it installed and have a feeling of what it looks like. no communication whatsoever on delivery.”

Posted 5 years ago

all orders placed over xmas are not shipped until today sent by tnt tracking number 42280343

Posted 5 years ago

“Just received wing mirror covers and to my surprise and disappointment they are different colours. Wasn’t going to paint them but now I have to fork out more money to get them to match”

Posted 5 years ago

“I order Friday 12 a clock and I don’t receive nothing about delivery details When I ring them Monday nobody knows about my delivery This is not the way to make business”

Posted 5 years ago

hi you was informed by telephone today your order had been shipped and was sent by tnt our website does not state a guaranteed next working day delivery

Posted 5 years ago

“Very disappointed, the fit of the light is poor due to the seal being too big in diameter which means the light sits about 3mm proud of the recess meaning water will just sit here. Also the plastic housings that the screws tighten into are very soft so the screws have actually stripped the inside out and so now there is nothing to tighten the screw against! This was a waste of money so will now be purchasing an original VW part which I wish I had done in the first place.”

Posted 5 years ago

“The first time it came it was broken then they said they will send out a new one which they didn't and now I am still waiting for the item and my rest of the money that they own me”

Posted 5 years ago

customer has not contacted us to let us know this is damaged

Posted 5 years ago

“It’s the wrong part”

Posted 5 years ago

“Arrived prompt the o/s wing damaged gave them a call replacement to be here tomorrow no hassle good to deal with New wing arrived today as promised good company to deal with”

Posted 5 years ago

“I paid for a car wing mirror which i never received for 6 days now Contacted paul, confirmed my address so was told by him to contact yodel because apparently the driver couldnt loacted my property which i did however yodel told me that my details did not match the parcel so i should contact the seller to sort it out, Sent an email again to paul which he completely ignored and never got back to me... so no car part received and money was gone , so beware people!!”

Posted 5 years ago

strange never got second email plus has arrange to collect from depot according to yodel web site

Posted 5 years ago

“Hard work, Tried to order a rear light for the right side and received left side twice both orders failed!”

Posted 5 years ago

checked customers orders and on both occasions ordered left hand

Posted 5 years ago

“I ordered a right-hand side wing mirror for my Fiat 500. The website clearly states that right hand is drivers side. However, when the part arrived I soon realised that it was the right-hand mirror for a left-hand drive vehicle, and hence at the wrong angle. I tried to discuss this with a customer service adviser. After some very curt emails from them, they eventually said I could return the part for a refund, but did not offer to replace the part with the correct one, or admit fault.”

Posted 5 years ago

“You need to ask for a review after the item has been delivered!”

Posted 5 years ago

hi can i ask what is the problem

Posted 5 years ago

“i haven't received the goods yet”

Posted 5 years ago

tried to deliver but customer never in before 2pm

Posted 5 years ago

“Very unprofessional manager,disappointing customer service deceived from him,but other member of staff are really helpful and given you a great customer service.”

Posted 5 years ago

customer used wrong address on the order tried to explain that unless you have the address set up on pay pal and confirm they will just default back to your old address this is to prevent fraud customer would have none of this and became vulgar and abusive to my staff

Posted 5 years ago

“recieved damaged Item by TNT . Ordered car bumper and its damaged already”

Posted 6 years ago

“Ordered a Ford focus headlight in order to pass an mot re test. I was sent an audi headlight, leaving me no time for a replacement in time to re test. Ended up buying from the garage at a premium. First and last time I shall be using you and I will not be recommending you to fail, friends and work colleagues. Sadly you get what you pay for”

Posted 6 years ago

“you sent it to the wrong address . I gave both my delivery address and billing address and then you left off the delivery address and sent it to the wrong one. I was told that if you do it online that you can have it sent to the delivery address but i see that didnt happen”

Posted 6 years ago

Item sent to the address put on the order and confirmation was sent to yourself with no queries of an incorrect address being raised. Attempted delivery within 48 hours from the order being placed.

Posted 6 years ago

“I ordered a rear bumper on the 18th April, to date I have not even received the email to say this has been dispatched, I was expecting delivery in two days as quoted, and I cannot get a reply from the telephone number on the receipt. I sent an email on the 21st and have not received a reply I would like to know whether I will receive this item or not as my mot has now expired.”

Posted 6 years ago

From Doncaster, United Kingdom 19 April 2018 Deliver to Matson, United Kingdom 25 April 2018 before 18:00 Collecting Collected In transit Delivering Delivered Shipment number 73738788 Shipment info 2 items Hide details Local time Location Action 24 April 2018 13:33 Swindon Depot Out for delivery 24 April 2018 11:02 Swindon Depot Delivery issue resolved. Delivery at first opportunity 24 April 2018 10:45 Receiver requested new delivery date 23 April 2018 17:05 Swindon Depot Customer not there. Follow up actions underway 23 April 2018 7:31 Swindon Depot Out for delivery 20 April 2018 16:34 Swindon Depot Delivery date and time slot agreed with receiver 20 April 2018 16:32 Swindon Depot Customer not there. Follow up actions underway 20 April 2018 7:37 Swindon Depot Out for delivery

Posted 6 years ago

“To whom it may concern , Having attempted to purchase door mirrors for a Peugeot 106 1998 zest :-/side +o/side on eBay but could not locate part no for rhs, decided to phone company to make sure had both , only to be answered by someone PAUL who to be kind, was a disgusting individual who only wanted me to purchase through eBay or web site ,not through the company and was indeed the most rude person I have come across in my life ,And should be dismissed tot sweet !!!!!I also intend to discredit this company at every opportunity I get through Facebook,Twitter,and eBay Absolutely most disgusting co many I have come across in 55years in motor trade !!!!!”

Posted 6 years ago

“I ordered a part from New Vehicle Parts which was needed to pass my car's MOT. New Vehicle Parts delivery was supposed to be next working day, however it took a week for the part to arrive, by which time it was too late and I had to make alternative arrangements.”

Posted 6 years ago

hi we don't advertise a next working day delivery service WISH CUSTOMERS WOULD READ OUR DELIVERY TERMS PROPERLY

Posted 6 years ago

“Never received the item ordered”

Posted 6 years ago

«
1
2
3
4
5
»

New Vehicle Parts is rated 4.4 based on 1,970 reviews